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Solution area

Capacity building and institutional development

Needs assessments, programmes, coaching, study tours and learning events that change how institutions perform.

Start with a free blueprintDiscuss your project

The challenge

Training budgets are often spent on requests rather than needs, and what people learn is rarely used at work.⁣​‌​‌​​‌​​‌‌​​‌​​​‌‌‌‌​​‌​​‌​‌‌‌​​​‌‌​​​‌​‌‌‌‌​​​​‌‌​‌​‌​⁣ Capacity development works when it starts from performance gaps in specific roles, uses the institution's own cases and follows people back to the job.

What we deliver

Training needs assessmentCompetency profiles, assessment and prioritised gaps
Capacity development plansCosted, multi-year and linked to the budget
Open and in-house programmesPractical programmes in 100+ cities, in-house or online
Training of trainers and coachingInternal trainers and on-the-job support for lasting change
Study tours and learning eventsPeer exchange, conferences and workshops organised end to end
Institutional assessments and changeOrganisational assessments, restructuring and change management

Projects and clients we support

  • Capacity-building components of financed projects
  • Ministries, agencies and regulators with staff development budgets
  • Training institutes and civil service colleges
  • Companies and NGOs developing their people

Contribution to the Sustainable Development Goals

SDG 4 · Quality educationSDG 5 · Gender equalitySDG 8 · Decent work and economic growthSDG 16 · Peace, justice and strong institutions

The goals this area of work most directly supports, through stronger institutions and better delivery.

How an engagement runs

1 · DIAGNOSEEvidence firstA free self-assessment, then interviews and documents.
2 · PLANBlueprint and work planPriorities, owners and a phased roadmap.
3 · DELIVERAlongside your teamAdvisory, implementation support and coaching.
4 · SUSTAINCapacity that staysTraining, tools and routines handed over.

See our approach and try it live

Training Needs Assessment and Capacity DevelopmentOur method, phase by phaseInstitutional and Digital TransformationOur method, phase by phaseCapacity Development System BlueprintFree blueprintInstitutional Transformation BlueprintFree blueprintTraining Needs AssessmentFree diagnosticInstitutional Capacity AssessmentFree diagnosticInstitutional Capacity Development PlannerFree toolChange Readiness AssessmentFree toolCoaching Skills Self-AssessmentFree toolCertification Study PlannerFree tool

Programmes for your team

1 Feb 2027 · BeijingPractical Project Management & Leadership Training in BeijingDetails →1 Feb 2027 · Ho Chi Minh CityTransformational Leadership and Change Management TrainingDetails →1 Feb 2027 · ParisTransformational Leadership and Change Management – Executive TrainingDetails →4 Jan 2027 · KathmanduPublic Debt Management and Debt Sustainability Training for South Asian Officials in KathmanduDetails →4 Jan 2027 · AlmatyTraining on Restaurant & Its Revenue Management in Malta in AlmatyDetails →11 Jan 2027 · GoaStrategic Human Resources Management Training in GoaDetails →

Ask for an in-house version for your institution →

Related solution areas

Project delivery and implementation supportExplore →Digital transformation and AIExplore →SDGs, results and evaluationExplore →Environment, climate and safeguardsExplore →Public finance, procurement and governanceExplore →

Discuss your project

Tell us about your project, programme or institution. We reply within two working days with a suggested approach, the right blueprint to start with, and options for advisory support or training.

Discuss your projectAll solution areas