Frequently asked questions about Risalat programmes

Each year Risalat publishes its agenda of planned programmes worldwide. Search programmes by category or programmes by city.

Open the programme page from a category or city. Each page shows the overview, content, target audience, methodology, fee, inclusions and venue. Use the registration button on the page and submit the form.

Registered users will find some details pre-filled from their profile. After you submit, our training team contacts you by email with the next steps.

Anyone of any nationality can register. Any specific requirements are stated on the programme page. A basic understanding of the field and a good command of English are strongly recommended.

To protect quality, open training programmes are limited to 20 participants and workshops to 15. Group sizes for exclusive and custom-made programmes depend on the client’s requirements.

Most short programmes are delivered in English. For groups of three or more, we can deliver in French, German, Spanish, Russian, Polish, Turkish, Arabic, Persian, Chinese or Japanese; the fee per participant may change.

Yes. All onsite programmes can be delivered online. For group registrations of three or more, the mode can be changed to online with no further requirements.

We accommodate reasonable requests where possible. To add topics, contact the training team at least 7 working days before the start date so the trainer can include them in the agenda.

We also design exclusive group, in-house and on-the-job programmes around your needs, often starting from a free Training Needs Assessment.

Yes. The website shows our recurring standard programmes, but the list is not exhaustive. We regularly arrange tailor-made programmes on request, email us for details and a proposal.

We usually share the trainer or consultant profile after registration and payment. For groups and custom programmes, it can be shared with the proposal. Some of our experts are listed under The Consultants.

We partner with certifying bodies worldwide. If a programme is accredited, the certifying body and badge are shown on its page.

To confirm your seat, full payment must reach Risalat by the registration deadline shown on the programme page. We accept international and local bank transfers and PayPal. Other options can be arranged where these are limited, contact us by email or chat.

Inclusions are listed on each programme page. For standard programmes the fee usually covers complimentary visa assistance, airport pick-up, accommodation, breakfast, lunch, refreshments, a workshop kit and materials, expert consultations, a field visit and a completion certificate.

In some cases you can exclude items such as accommodation or airport pick-up for a small fee reduction, contact the training team. Visa assistance is complimentary and does not reduce the fee if excluded.

Visa applicants cannot exclude items, because the sponsorship letter presented to the embassy covers the full package.

Standard fees apply to individual applicants. Groups of five or more people attending the same programme qualify for a group discount.

As part of our CSR, we occasionally announce scholarships or sponsored places for specific programmes. These are advertised on our website and social media, with award criteria published for each call.

Every programme fee includes complimentary visa assistance. Our travel team provides the invitation and sponsorship letter for a short visit to attend the programme, and a travel consultant helps you prepare accurate paperwork.

If an e-visa is available, Risalat processes it at no extra charge. If you must apply in person, consular and processing fees are your responsibility. Visa decisions rest solely with the embassy, and invitation letters are issued after full payment.

Yes. Flights can be added to your package at an additional cost; rates depend on your country of residence and the training location.

If you booked your own tickets, you are responsible for arriving on time and no refund applies, you can still join late and we will help you catch up.

If Risalat booked your flights, we rebook you on the earliest available flight and provide one-to-one catch-up with the consultant. For exclusive group programmes, we reschedule dates or timing as needed.

For registrations made from 11 December 2018, refunds are not available. Places are limited and prepared individually, so a late cancellation leaves an empty seat. Instead, we offer flexible alternatives:

• Reschedule the same programme up to three times at no charge within one year of registration (same programme, or a different location in the same price range).
• Organisations can replace sponsored participants at no charge within one year.
• Organisations can switch the programme or location, provided the price level is the same.

Requests must reach us at least 7 working days before the start date; otherwise a discount voucher for a future registration may be offered.

Send us a brief email about your organisation and the areas where you would like to cooperate via Reach Risalat. Our team responds within 72 hours.

Risalat Club is a membership for organisations and individuals who use our consulting and capacity-building services regularly. Members receive discounted prices and exclusive offers; membership is offered individually based on frequency of use.

Request a proposal by email and mention your membership. For training programmes and workshops, include your 8-digit membership number (RCM********) in the message field and you will be invoiced the reduced fee.

For general queries, contact our regional offices in the UAE or Georgia. Current details are on the Reach Risalat page. Offices in Afghanistan and Kyrgyzstan serve local clients and operations only.

Open positions are published in the Careers section, with details for each role.

We hire from junior to senior levels, so requirements vary. Each vacancy lists its requirements and how to apply.

Yes, where presence in the office is not essential. Each vacancy states whether remote work is possible.

Please submit CVs and recommendation letters in English unless the vacancy states otherwise.

Processing usually takes 4–6 weeks from submission unless the role is urgent. The vacancy shows the exact timeline.

Yes. There is no limit, you are welcome to apply again for any role you qualify for.