الحوكمة والمخاطر والامتثالبرنامج مدته 5 أيام

برنامج تدريبي في إنشاء وحدات التنفيذ الرقمي لإصلاح الحكومة – من السياسات إلى النتائج

المواعيد1–5 فبراير 2027
الموقعسنغافورة
المكانيُحدد لاحقاً
سجّل قبل23 ديسمبر 2026
سجّل الآن → تنزيل الكتيّب النسخة المؤسسية

حقائق رئيسية

المواعيد
1–5 فبراير 2027 (5 أيام)
المكان
يُحدَّد لاحقاً، سنغافورة
الرسوم لكل مشارك
£4,650 (جنيه إسترليني)
الدفع
بالفاتورة والتحويل المصرفي
إغلاق التسجيل
23 ديسمبر 2026
لمن هذا البرنامج
Central government reform units and PMO staff; Ministry directors and programme managers; Digital transformation and e-government teams
الشهادة
شهادة إتمام

نظرة عامة على البرنامج

Building Digital Delivery Units helps governments turn reform strategies into measurable results by strengthening coordination, performance tracking, and implementation execution.

Across Asia, the Middle East, Africa, and Oceania, governments are launching ambitious reform and digital transformation agendas. Yet many initiatives stall after approval due to fragmented implementation, weak coordination between ministries, unclear accountability, and limited visibility over delivery progress.

Digital Delivery Units (DDUs) address this gap by providing a structured mechanism to manage reform portfolios, track implementation milestones, resolve bottlenecks, and ensure priority programmes deliver tangible outcomes.

This programme responds directly to these operational realities by guiding participants through the design, setup, and operation of Digital Delivery Units, focusing on delivery planning, results tracking, inter-agency coordination, service redesign, and institutional change.

Rather than concentrating on technology alone, the training emphasizes execution: how governments organize themselves to deliver reforms, manage performance, and sustain momentum across complex, multi-sector initiatives.

Participants gain hands-on experience in building delivery frameworks, designing reform dashboards, managing delivery routines, and developing practical action plans to operationalize Digital Delivery Units within their institutions.

These approaches align with public-sector digital transformation practices promoted by the United Nations Development Programme, supporting governments to strengthen delivery systems and reform implementation capacity.

الفئة المستهدفة

The programme is particularly relevant for professionals responsible for translating strategies, policies, and reform commitments into operational results through structured Digital Delivery Units.

  • Central government reform units and PMO staff
  • Ministry directors and programme managers
  • Digital transformation and e-government teams
  • Planning, monitoring, and performance management officers
  • مديرو تقديم الخدمات العامة
  • Policy implementation and coordination units
  • Development programme managers and advisors
  • Local government reform leaders
The programme is particularly relevant for professionals responsible for translating strategies, policies, and reform commitments into operational results.
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Programme Objectives – Digital Delivery Units

بنهاية هذا البرنامج، سيتمكن المشاركون من:

  • Understand the role and structure of Digital Delivery Units in government reform
  • Design delivery models that link policy priorities to implementation milestones
  • Establish delivery routines, reporting systems, and escalation mechanisms
  • Develop reform portfolios and performance scorecards
  • Strengthen inter-ministerial coordination for complex programmes
  • Apply service delivery redesign methods to improve citizen outcomes
  • Use delivery data to identify bottlenecks and guide corrective action
  • Integrate change management into reform execution
  • Build institutional roadmaps for sustaining Digital Delivery Units
  • Develop practical action plans for implementation within their organizations
Participants may also benefit from exploring our Change Management for Donor-Funded Reform Programmes Training to deepen skills in managing stakeholder engagement, organizational change, and leadership alignment in reform execution.

Programme Structure and Content – Digital Delivery Units

رحلتك على مدى 5 أيام اضغط على أي يوم لعرض الجلسات
    • Why reforms fail: common implementation challenges
    • Introduction to Digital Delivery Units and delivery systems
    • From policy to execution: translating strategy into delivery plans
    • Delivery governance models and institutional roles
    • Defining priority reform portfolios
المحتوى الكامل يوماً بيوم

First Day – Foundations of Government Delivery

  • Why reforms fail: common implementation challenges
  • Introduction to Digital Delivery Units and delivery systems
  • From policy to execution: translating strategy into delivery plans
  • Delivery governance models and institutional roles
  • Defining priority reform portfolios

Second Day – Delivery Planning & Results Tracking

  • Designing delivery roadmaps and implementation milestones
  • Building performance scorecards and dashboards
  • Red–Amber–Green (RAG) tracking and escalation pathways
  • Executive reporting and decision-support systems
  • Linking outcomes, outputs, and implementation activities

Third Day –  Inter-Agency Coordination & Service Delivery Redesign

  • Whole-of-government delivery models
  • Managing dependencies across ministries and agencies
  • Resolving coordination failures
  • Mapping citizen journeys and redesigning priority services
  • Integrating digital and physical service delivery

Fourth Day – Managing Change, Risk & Institutionalization

  • Change management for public-sector reform
  • Managing delivery risks and reform fatigue
  • Building leadership alignment and staff ownership
  • Embedding Digital Delivery Units into government structures
  • Transitioning from project units to permanent capabilities

Fifth Day – Applied Delivery Lab & Action Planning

  • Group work on participant reform cases
  • Designing Digital Delivery Unit operating models
  • Developing delivery dashboards and routines
  • مراجعة الأقران وملاحظات الخبراء
  • Institutional action planning and implementation roadmaps
  1. الجمع
  2. التنقية
  3. التخزين
  4. التحليل
  5. القرار
من البيانات إلى القراراتيتناول هذا البرنامج: التنقية، والتحليل، والقرار (مُبرز).لا تكون القرارات أفضل من أضعف خطوة في المسار، وغالباً ما تكون التنقية وفحوص الجودة.

Training Methodology for Digital Delivery Units

This programme uses a highly applied, practitioner-focused learning approach combining:

  • جلسات فنية تفاعلية
  • Real government reform case studies
  • تمارين جماعية ومحاكاة
  • Delivery dashboard workshops
  • Service redesign clinics
  • التعلم من الأقران وملاحظات الخبراء
  • نماذج عملية وقوائم تحقق للتنفيذ
Participants leave with draft delivery frameworks, performance tools, and institutional action plans that can be immediately adapted within their organizations.

النتائج المتوقعة

Through this programme, participants strengthen their capacity to design, implement, and sustain Digital Delivery Units that translate reform priorities into measurable results.

  • Strengthen institutional capacity to deliver government reforms
  • Improve coordination across ministries and agencies
  • Develop practical delivery frameworks and performance tools
  • Enhance visibility over reform implementation progress
  • Reduce execution delays and implementation bottlenecks
  • Build confidence in managing complex reform portfolios
  • Produce actionable plans to establish or strengthen Digital Delivery Units

Participants leave equipped to support stronger government execution, accountability, and reform impact. These tools are designed to support the effective establishment and operation of Digital Delivery Units within government institutions.

Participants interested in government service delivery systems may also explore our Municipality Services Delivery & Local Governance Workshop.

Participants focused on results tracking and performance systems may also find value in our Strategic Performance Monitoring & Evaluation executive programme.
خطط لمقاعد فريقك

£4,650 لكل مشارك · فاتورة وتحويل مصرفي · خصم للمجموعات المكوّنة من 5 مشاركين أو أكثر

1مشارك (مشاركون)
£4,650بالرسوم القياسية

Registration closes in 51 days (23 Dec 2026)

طلب فاتورةسجّل الآن

التطبيق المؤسسي

Participants will leave with structured tools and action plans to establish or strengthen Digital Delivery Units within ministries and reform units, supporting stronger implementation oversight, performance management, and institutional delivery capability.

نبذة عن البلد المضيف

Singapore is internationally recognized as a leading hub for public sector innovation, digital governance, and results-driven government reform. With a strong track record in whole-of-government coordination, service delivery modernization, and performance management, Singapore provides an ideal learning environment for building Digital Delivery Units. Hosting the programme in Singapore offers participants exposure to mature delivery systems, advanced digital infrastructure, and practical reform practices within a neutral, professional setting widely accepted by development partners. Its excellent connectivity, streamlined visa processes, and reputation for governance excellence make Singapore a preferred destination for government officials undertaking institutional capacity-building programmes.

مخرجات الدورة

قبل البرنامج
  • تقييم الاحتياجات قبل التدريب
  • إحاطة حول البرنامج ومواد تحضيرية
  • Delivery readiness self-assessment
  • إرشادات لوجستية وإرشادات المشاركة
أثناء البرنامج
  • جلسة تعارف ترحيبية مع الميسّرين والمشاركين
  • إقامة مع الإفطار
  • Comprehensive training kit including course manual, stationery, and programme materials
  • Digital Delivery Unit design templates and delivery dashboard tools
  • Practical group exercises, simulations, and delivery routines labs
  • Real government reform case studies and application clinics
  • Facilitator-led workshops on coordination mechanisms and performance tracking
  • Access to digital tools and delivery system frameworks
  • غداء ومرطبات يومية
  • نقاشات موجهة بين الأقران وجلسات لملاحظات الخبراء
  • Draft delivery frameworks, escalation mechanisms, and action plans developed during workshops
  • شهادة الإتمام
  • جائزة تقدير المشاركة في البرنامج
بعد البرنامج
  • مواد مرجعية بعد التدريب
  • Updated delivery templates and tools
  • Guidance on implementing Digital Delivery Units
  • Practical recommendations for reform execution
  • Continued guidance focuses on sustaining Digital Delivery Units as permanent government delivery mechanisms.

For broader exposure to integrated policy frameworks and climate adaptation planning, explore our Climate Change Adaptation & Integrated Water Resource Management programme.

Limited seats are maintained to ensure high-quality engagement and practical learning outcomes. Early registration is recommended for government professionals involved in reform delivery and public-sector transformation.

جميع البرامج في سنغافورةالمزيد من برامج الحوكمة والمخاطر والامتثال

لماذا سنغافورة لهذا البرنامج

تشتهر سنغافورة بكفاءة خدماتها العامة وحكومتها الإلكترونية وتخطيطها الحضري، وكلها مفيدة للزيارات الدراسية.

The Training on Building Digital Delivery Units for Government Reform – From Policy to Results programme in February 2027 brings together officials and professionals from across the Asia region and beyond. Sessions combine short inputs, case studies and group work on participants' own files, and the city's institutions can be added as a study visit on request.

الوصول: مطار شانغي (SIN).

تحقق مما إذا كنت بحاجة إلى تأشيرة عبر أداة التحقق من التأشيرة المجانية، واطلب خطاب دعوة بعد إتمام تسجيلك.

الموضوع نفسه في مدن أخرى

برامج أخرى في سنغافورة

ذو صلة: المتابعة والتقييم والتعلم · أداة بناء البطاقات المرجعية للمؤشرات المجانية · جميع البرامج

المواضيعتغير المناخ والبيئةالحكومة الرقميةالحوكمة ومكافحة الفسادالبنية التحتية والتنمية الحضريةالقيادة والإدارة

ما تشمله الرسوم

المساعدة في التأشيرة (مجاناً)
تقييم المشاركين
الاستقبال من المطار
الإقامة
Wi-Fi
عشاء الترحيب
الإفطار
حقيبة ورشة العمل
مواد البرنامج
خبراء البرنامج
أنشطة عملية
الغداء
المرطبات
ورشة عمل تفاعلية
جهاز Mini Pad أو جهاز لوحي
قميص Risalat (هدية)
زيارة ميدانية
شهادة البرنامج
جولة ترفيهية
تقرير البرنامج

برامج ذات صلة

Fee per participant£4,650Register →