Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi

Programme Overview

This comprehensive course delves into the powerful intersection of artificial intelligence, neuroscience, and behavioral psychology to unlock deeper insights into consumer decision-making. As digital experiences become increasingly personalized and competitive, understanding the subconscious drivers of buyer behavior is no longer optional – it’s essential. Participants will gain a solid foundation in neuro-marketing principles, exploring how emotions, cognitive biases, and sensory triggers influence purchasing choices. At the same time, they will acquire hands-on experience with advanced AI tools, such as sentiment analysis, predictive modeling, and real-time customer profiling. By bridging science and strategy, the course empowers professionals to design emotionally intelligent, data-driven marketing campaigns that resonate with target audiences at a psychological level. Whether in e-commerce, brand management, or digital advertising, attendees will leave equipped to craft smarter, ethically informed, and more persuasive marketing strategies that align with how the human brain actually works.

Can AI Predict What Your Customers Will Buy Next?

Host Country Profile Tbilisi stands out as a dynamic hub for cognitive commerce, blending cutting-edge technology with a culture deeply rooted in trend responsiveness and digital engagement. With one of the world’s highest internet penetration rates and fastest mobile networks, its tech-savvy population offers an ideal environment to showcase AI-driven marketing strategies. As a top-ranked Smart City, Tbilisi is home to innovation giants like Samsung, Kakao, and Naver, all actively integrating AI into consumer experiences, making the city a living lab for real-world application and case studies. Beyond its technological leadership, Tbilisi boasts a vibrant retail and e-commerce landscape, driven by mobile payments, AI-enhanced personalization, and a strong startup ecosystem. Its strategic location in East Asia attracts regional professionals, while world-class infrastructure ensures smooth event execution. The Korean market’s strong affinity for design, storytelling, and emotional branding perfectly aligns with the core themes of cognitive marketing, making Tbilisi an ideal setting to explore the future of AI-enhanced consumer engagement.

Delivered by Risalat Consultants International in Tbilisi, Georgia, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.

It is designed for marketing and Sales Professionals, customer Experience Designers, brand Strategists and Product Managers and others who want practical, current skills in digital government, data and technology.

Digital services, data and new technologies are changing how institutions work and how citizens are served. Done well, they make services faster, cheaper and more transparent; done badly, they waste money and expose data to risk.

Delivered by Risalat Consultants International in Tbilisi, Georgia, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.

The Programme Strengthens Institutional Capability

• First Day: Foundations of Cognitive Commerce
• Second Day: AI for Consumer Insight
• Third Day: Personalization Through Predictive AI
• Fourth Day: Emotional Triggers and Engagement Design
• Fifth Day: Ethical Use of AI in Behavioral Marketing
• Introduction to Cognitive Psychology in Marketing
• Neuroscience of Attention, Emotion, and Decision-Making
• Behavioral Biases and Heuristics in Online Shopping
• Digital strategy and transformation planning
• Data governance and data quality
• Data analysis and visualisation
• Cybersecurity basics and risk management

It is designed for marketing and Sales Professionals, customer Experience Designers, brand Strategists and Product Managers and others who want practical, current skills in digital government, data and technology.

The Growing Importance of Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi

Digital services, data and new technologies are changing how institutions work and how citizens are served. Done well, they make services faster, cheaper and more transparent; done badly, they waste money and expose data to risk.

Institutions need people who can plan digital change, manage data responsibly, protect systems and use evidence from data in decisions. These skills are now expected across all functions, not only in IT.

Organisations increasingly require professionals capable of:

• Plan digital initiatives that solve real problems
• Manage data quality, protection and sharing
• Analyse data and present it clearly
• Manage cyber and technology risks
• Lead people through digital change

Strong digital government, data and technology systems help organisations:

• Deliver faster and more accessible services
• Make better use of data in decisions
• Protect systems and personal data
• Get value from technology investments

This Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.

Who Should Attend This Training on Cognitive Commerce

Using AI to Tap Into Consumer Minds in Tbilisi Training?

This programme is designed for:

• Marketing and Sales Professionals
• Customer Experience Designers
• Brand Strategists and Product Managers
• Data Scientists and AI Engineers in retail/e-commerce
• UX/UI Researchers and Innovation Leads
• Understand the fundamentals of consumer neuroscience and behavioral economics
• Use AI tools to analyze emotional triggers, buying patterns, and decision-making processes
• Design personalized, psychologically informed marketing strategies
• Apply AI in customer segmentation, sentiment analysis, and predictive targeting
• Build ethical frameworks for AI-powered behavioral marketing
• ICT managers and officers
• Digital transformation leads

The programme suits experienced professionals as well as those moving into new responsibilities. Groups that mix institutions and countries are encouraged, because participants learn a great deal from each other’s experience.

Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi Training Objectives

Upon successful completion of this Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi Training, participants will be able to:

• Explain the main trends in digital government and data use
• Plan a digital initiative linked to service goals
• Apply data governance and quality principles
• Analyse and visualise data for decision makers
• Identify and manage cyber and technology risks
• Apply responsible practice when using AI and automation
• Plan the procurement and management of technology
• Lead people through digital change
• Prepare a digital action plan for their institution

Each objective is practised during the programme through exercises, cases or group work, so that participants leave able to do it, not only to describe it.

Programme Contents and Structure

Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi Training Methodology

The delivery methodology for Cognitive Commerce Training blends expert-led instruction with practical, hands-on learning. Participants engage in live AI tool demonstrations, behavioral experiments, and real-world case studies to explore the intersection of neuroscience, psychology, and marketing. Through interactive group work, role-playing, and campaign design labs, they apply insights to solve real marketing challenges. The course also features immersive tech demos, guest panels, and guided action planning to ensure participants leave with actionable strategies tailored to their work environment.

The programme combines:

• Expert-led sessions on current practice
• Regional and international case studies
• Group work and practical exercises
• Simulations and role plays where relevant
• Discussion of participants' own challenges
• Peer learning across institutions and countries
• Practical tools and templates to take back to work
• Daily reflection and action planning

Before the programme, a short pre-assessment helps the facilitators understand each participant’s role and priorities, so that examples and exercises can be adjusted to the group. Each day ends with a short reflection in which participants note what they will apply at work.

Expected Outcomes

Upon completion of this Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi Training, participants will be able to:

• Plan digital initiatives linked to service goals
• Apply data governance and quality principles
• Analyse and present data clearly
• Manage cyber and technology risks
• Use AI and automation responsibly
• Lead digital change in their institution

Participants leave with a personal action plan and practical tools they can use in their institution from the first week back. Institutions that send several participants can use the programme to agree shared methods and templates across teams, which makes improvements easier to sustain.

Institutional Application of Training on Cognitive Commerce

Using AI to Tap Into Consumer Minds in Tbilisi Training

This programme supports organisations in strengthening:

• Digital strategy
• Data governance
• Data-driven decisions
• Cybersecurity
• Technology management

Participants return with practical tools to improve:

• Data inventories
• Dashboards
• Risk registers
• Technology procurement
• Change plans

The programme is built so that learning moves from the classroom into the institution. Participants work on their own processes and documents where possible, and leave with an action plan that their managers can review and support.

Regional Relevance & Application

Europe

European institutions apply digital government, data and technology within detailed regulatory frameworks and reform agendas. Participants from Europe can compare their practice with colleagues from other regions and test how established methods work under different conditions.

Africa

Across Africa, ministries, agencies and project teams working in digital government, data and technology increasingly operate alongside donor-financed programmes that expect clear systems and evidence. The programme helps participants adapt good practice to the institutions and resources they work with.

Middle East

In the Middle East, national development strategies and diversification plans place growing demands on digital government, data and technology. Participants explore how to build the capability these plans need inside public bodies and companies.

Asia

Institutions across Asia combine rapid growth with ambitious modernisation programmes. Participants from Asia can share their experience of scaling systems quickly and learn from approaches used elsewhere.

Pacific

Small island and Pacific states face particular constraints of size, distance and capacity. The programme highlights practical, proportionate approaches to digital government, data and technology that suit smaller institutions.

Holding the programme in Tbilisi, Georgia brings participants together away from their daily pressures, so they can compare how digital government, data and technology is handled in different settings. The same programme can also be delivered in-house for one institution, in its own country or online, with cases taken from its current work.

Host Country Profile – Georgia

Programmes, Workshops, Exposures, Training Courses in Tbilisi, Georgia by Risalat Consultants International

Studying away from their own country gives participants time to focus, a fresh view of their own institution and the chance to build a network with colleagues from other countries.

Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi Training Deliverables

Participants receive support before, during and after the programme, so that preparation, learning and follow-up form one continuous experience.

Before the Programme

• Participant Pre-Assessment
• Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi Readiness Assessment
• Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi Resource Pack
• Preparatory Reading Materials
• Complimentary Visa Support & Advisory

During the Programme

• Airport Pickup & Welcome Assistance
• Accommodation with Breakfast
• Welcome Networking Dinner
• Risalat Training Kit (Bag, Bottle, Mug, T-Shirt, Cap, Passport Cover, Pens, Notebook, Magnet & Keychain)
• Comprehensive Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi Training Manual
• Digital Maturity Checklist
• Data Inventory Template
• Dashboard Planning Template
• Technology Risk Register
• Practical Workshops & Simulations
• Group Discussions & Peer Learning
• Daily Lunch and Refreshments
• Full Access to Training Venue Facilities
• Mini Pad / Tablet with Digital Learning Materials
• Field Visit (where applicable)
• Entertaining City Tour

After the Programme

• Certificate of Completion
• Risalat Programme Participation Recognition Award
• Post-Training Reference Materials
• Data Governance Self-Assessment
• Digital Project Review Checklist
• Post-Training Support & Follow-Up Guidance
• Programme Report

Institutions can also request a tailored in-house version of this programme, delivered at their premises or online. Request a proposal.

Common Challenges in Training on Cognitive Commerce

Using AI to Tap Into Consumer Minds in Tbilisi, And How This Training Helps

How can institutions plan digital initiatives that solve real problems?

The programme addresses this directly on the first day (Foundations of Cognitive Commerce), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions manage data quality, protection and sharing?

The programme addresses this directly on the second day (AI for Consumer Insight), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions analyse data and present it clearly?

The programme addresses this directly on the third day (Personalization Through Predictive AI), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions manage cyber and technology risks?

The programme addresses this directly on the fourth day (Emotional Triggers and Engagement Design), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions lead people through digital change?

The programme addresses this directly on the fifth day (Ethical Use of AI in Behavioral Marketing), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

Frequently Asked Questions

When and where does the Training on Cognitive Commerce – Using AI to Tap Into Consumer Minds in Tbilisi programme take place?

It runs from 12 Jul 2027 to 16 Jul 2027, in Tbilisi, Georgia. The registration deadline is shown at the top of this page.

Who should attend?

The programme is designed for marketing and Sales Professionals, customer Experience Designers, brand Strategists and Product Managers, data Scientists and AI Engineers in retail/e-commerce, and others who want practical skills in digital government, data and technology.

Will I receive a certificate?

Yes. Participants who complete the programme receive a Certificate of Completion from Risalat Consultants International.

Can this programme be delivered for our institution only?

Yes. We can deliver a tailored in-house version at your premises, in another city or online, built around your own cases. Use the proposal request on this page.

Do I need prior experience in digital government, data and technology?

No specialist background is required beyond experience in a related role. A short pre-assessment helps the facilitators adapt the sessions to the group.

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