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Risalat Diagnostic Centre · Free self-assessment

Digital Readiness Assessment

How ready is your institution to digitize its services, data and processes? Assess strategy, systems, data, security and people to see where to focus first.

For: Ministries, agencies and project teams planning digital transformation or e-government30 questions · 6 areasAbout 10 minutesNo sign-up · answers stay on your device
01Answer honestlyThink about how things actually work today, not the manual.
02Watch your resultsScores and risks update as you answer.
03Review prioritiesSee which areas need attention first.
04Save & sharePrint or save the results as PDF for your team.

Jump to my results ↓

01

Strategy & Leadership

Is digital transformation led and planned?

1.1A digital strategy or roadmap is in place.
1.2A senior leader sponsors and owns digital transformation.
1.3Digital initiatives have a dedicated budget.
1.4Digital plans align with the national digital agenda.
1.5Digital projects are prioritized by value to users.
02

Services & Processes

Are services and processes designed for digital delivery?

2.1Key services are available online.
2.2Processes are simplified before they are digitized.
2.3Service design considers user needs.
2.4Internal paperwork is handled digitally.
2.5Digital payments and e-signatures are used where relevant.
03

Data & Interoperability

Can systems share reliable data?

3.1Data standards and definitions are agreed.
3.2Systems share data with each other.
3.3Core data is accurate and up to date.
3.4Data is published or reported where appropriate.
3.5Data is analyzed to inform decisions.
04

Infrastructure & Systems

Is the technology base reliable and sustainable?

4.1Connectivity and hardware are reliable.
4.2Core systems are current and supported.
4.3There is a clear hosting and cloud policy.
4.4Vendor dependency and licensing are managed.
4.5Backups and business continuity are tested.
05

Cybersecurity & Data Protection

Are systems and personal data protected?

5.1An information security policy is in place.
5.2Access to systems is controlled by role.
5.3Staff are trained in cybersecurity awareness.
5.4Security incidents are detected and handled.
5.5Personal data is handled in line with data protection rules.
06

People & Change

Are people ready to use and sustain digital systems?

6.1Staff have the digital skills they need.
6.2The IT team has enough capacity and skills.
6.3Change is managed when new systems are introduced.
6.4Users can get help when they have problems.
6.5System adoption and use are measured.

Recommended support

Areas marked Priority (two or more answers of “Not at all” or “Partly”) are highlighted below.

Priority

Strategy & Leadership

Digital strategy, leadership and change.

Technology programmes →Management & Leadership programmes →
Priority

Services & Processes

Process redesign and digital service delivery.

Technology programmes →Project & Contract Management programmes →
Priority

Data & Interoperability

Data management, analytics and interoperability.

Data Science & Excel Modelling programmes →Technology programmes →
Priority

Infrastructure & Systems

IT infrastructure, systems and vendor management.

Technology programmes →
Priority

Cybersecurity & Data Protection

Cybersecurity and data protection.

Technology programmes →Security Management programmes →
Priority

People & Change

Digital skills and change management.

Technology programmes →Management & Leadership programmes →Start a Training Needs Assessment →

This is a self-assessment based on your own answers, a structured first read, not an audit, evaluation or certification. Your answers are not sent or stored anywhere; they stay in your browser and disappear when you leave the page. For an independent, evidence-based digital readiness assessment with document review, interviews and a full report, Risalat can carry out a consultant-led review.

Need a deeper, independent assessment?

Risalat experts can run a consultant-led review with document analysis, interviews and a full report.

All diagnostic toolsTalk to an expert

How this diagnostic works

Scoring: each answer is scored on the scale shown; each area's score is the share of the maximum points, and areas below the threshold are flagged as priorities.

Limitations: answers are self-reported and not verified. This diagnostic does not replace MAPS, PEFA, World Bank or other formal assessment methodologies, or an independent review.

Need a verified result? Ask for an independent assessment by Risalat: our specialists review your evidence, interview your team and deliver a costed action plan. Scope and price on request.