Key facts
- Dates
- 8–11 Nov 2027 (4 days)
- Where
- Casablanca, Morocco
- Fee per participant
- £2,050 (GBP)
- Payment
- By invoice and bank transfer
- Registration closes
- 9 Oct 2027
- Certificate
- Certificate of completion
- In-house option
- Run it for your team, on your dates
On this page 14 sections
Programme Overview
Primary health systems depend entirely on the integrity of their medical supply chains, from central storage depots to remote health posts. This professional development course in Casablanca provides healthcare logisticians with practical methodologies to secure pharmaceutical inventories and maintain stringent cold chain standards. Participants examine internationally recognised procedures to prevent commodity stockouts, eliminate product spoilage, and resolve transport bottlenecks that undermine primary care delivery, focusing on fragile logistics networks and remote clinic distribution channels.
Delegates analyse core disciplines within public health commodity distribution, including consumption-based forecasting, warehouse quality assurance, and automated cold chain temperature surveillance. The curriculum incorporates guidelines from the World Health Organisation and international development institutions to align national practice with global standards. By reviewing risk mitigation frameworks and distribution planning models, practitioners learn how to protect temperature-sensitive vaccines, essential medicines, and diagnostic consumables across complex, multi-tiered public health infrastructures.
Through operational scenario planning and standard operating procedure design, participants develop responsive distribution mechanisms tailored to challenging operating environments. The course prioritises real-time stock monitoring, route rationalisation, and last-mile accountability. Health logistics professionals gain the technical capabilities required to modernise inventory controls, improve storage safety, and ensure that vital medical supplies reach rural clinics without compromising efficacy, traceability, or public health resources.
Public health authorities and donor-funded health sector strengthening programmes face ongoing delivery bottlenecks that compromise primary healthcare access. In contexts such as Liberia and across sub-Saharan Africa, investments from multilateral development banks and United Nations agencies require rigorous pharmaceutical stewardship to prevent stock-outs and product deterioration. Establishing robust cold chains and verifiable inventory controls protects these significant public health investments, ensuring that life-saving vaccines, diagnostics, and essential medicines consistently reach vulnerable populations in remote areas.
Delivered by Risalat Consultants International in Casablanca, Morocco, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.
The Programme Strengthens Institutional Capability
- Application of WHO Good Storage Practices and Good Distribution Practices in public depots
- Warehouse layout optimisation, security zoning, and quarantine management for pharmaceuticals
- Stock rotation protocols implementing First Expired, First Out and First In, First Out rules
- Physical inventory verification, discrepancy reconciliation, and loss prevention procedures
- Hazardous pharmaceutical waste segregation, documentation, and safe disposal compliance
- Standards for WHO prequalified cold chain equipment, solar direct drive units, and passive cool boxes
- Temperature mapping, sensor placement, and validation of stationary cold rooms and refrigerators
- Continuous electronic temperature surveillance, data logging, and automated alert systems
- Procurement planning and market analysis
- Choosing procurement methods and approaches
- Writing specifications and terms of reference
- Bidding documents and evaluation criteria
It is designed for health logistics officers managing primary healthcare distribution networks, central medical store managers and regional warehouse supervisors, supply chain directors within national ministries of health and others who want practical, current skills in procurement and contract management.
- Transaction
- Record
- Control
- Evidence
- Opinion
The Growing Importance of Primary Health Commodity Logistics and Cold Chain Security in Casablanca
Procurement is where public money becomes roads, medicines, systems and services. Delays, weak specifications and poor contract management are among the most common reasons projects fall behind or fail their audits.
Financiers and governments now expect value for money, fair competition and well-documented decisions at every stage, from planning to contract completion. Teams who manage the full cycle well deliver faster and with fewer complaints.
Organisations increasingly require professionals capable of:
- Plan procurement that matches project needs and timelines
- Prepare clear specifications and evaluation criteria
- Evaluate bids consistently and defend the decision
- Manage contracts, variations and performance
- Keep complete records for audit and review
Strong procurement and contract management systems help organisations:
- Reduce procurement delays and failed tenders
- Achieve value for money
- Lower the risk of complaints and audit findings
- Deliver contracts on time and to quality
This Primary Health Commodity Logistics and Cold Chain Security in Casablanca programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.
Who Should Attend This Primary Health Commodity Logistics and Cold Chain Security in Casablanca Training?
This programme is designed for:
- Health logistics officers managing primary healthcare distribution networks
- Central medical store managers and regional warehouse supervisors
- Supply chain directors within national ministries of health
- Public health pharmacists overseeing essential drug supplies
- Cold chain technicians and biomedical logistics specialists
- Project procurement and supply management specialists on donor-funded projects
- Monitoring and evaluation officers tracking health commodity availability
- District health management team members responsible for clinic resupply
- Non-governmental organisation logistics managers delivering primary care
- Procurement officers and managers
- Contract managers and administrators
- Project and programme managers
The programme suits experienced professionals as well as those moving into new responsibilities. Groups that mix institutions and countries are encouraged, because participants learn a great deal from each other’s experience.
Tick what your team needs to be able to do.
Primary Health Commodity Logistics and Cold Chain Security in Casablanca Training Objectives
Upon successful completion of this Primary Health Commodity Logistics and Cold Chain Security in Casablanca Training, participants will be able to:
- Evaluate pharmaceutical warehouse operations using World Health Organisation Good Storage and Distribution Practices
- Design continuous cold chain temperature monitoring systems for stationary and mobile refrigeration units
- Calculate inventory reorder levels, safety stock thresholds, and buffer requirements using consumption-based data
- Establish standard operating procedures for last-mile distribution across rural and hard-to-reach primary health clinics
- Implement quality assurance protocols to manage cold chain excursions, product recalls, and expired medical inventory
- Formulate rationalised distribution routes and transport contingencies for temperature-sensitive health commodities
- Construct verified reporting tools for stock balance tracking, physical inventory audits, and logistics management information systems
- Explain the procurement cycle and the rules that apply to it
- Prepare a procurement plan linked to project timelines
- Choose a suitable method and approach to the market
Each objective is practised during the programme through exercises, cases or group work, so that participants leave able to do it, not only to describe it.
Programme Contents and Structure
- Application of WHO Good Storage Practices and Good Distribution Practices in public depots
- Warehouse layout optimisation, security zoning, and quarantine management for pharmaceuticals
- Stock rotation protocols implementing First Expired, First Out and First In, First Out rules
- Physical inventory verification, discrepancy reconciliation, and loss prevention procedures
- Hazardous pharmaceutical waste segregation, documentation, and safe disposal compliance
- Standards for WHO prequalified cold chain equipment, solar direct drive units, and passive cool boxes
- Temperature mapping, sensor placement, and validation of stationary cold rooms and refrigerators
- Continuous electronic temperature surveillance, data logging, and automated alert systems
- Protocol development for temperature excursions, equipment breakdown, and power contingency plans
- Preventive maintenance schedules, spare parts management, and routine servicing of cooling assets
- Transport route planning, fleet capacity assessment, and fuel monitoring in secondary distribution
- Conditioning, packing, and validation of transport cool boxes and freeze-preventative carriers
- Push versus pull resupply models tailored to rural clinics and variable consumption patterns
- Overcoming seasonal distribution barriers, infrastructure deficits, and remote terrain challenges
- Traceability, chain-of-custody transfer, and proof-of-delivery documentation at clinic level
- Logistics Management Information System data capture, reporting compliance, and accuracy checks
- Design and implementation of Standard Operating Procedures for clinic-level inventory control
- Key performance indicators for health supply chains including order fill rate and stockout frequency
- Audit preparation, donor compliance frameworks, and supply chain governance under funded projects
- Action planning: Formulating operational supply chain improvement plans for institutional implementation
Full day-by-day contents
The programme runs over 4 days. Each day combines expert input, practical work and a closing workshop or case study:
- First Day: Day 1: Central Storage Management and Good Distribution Practices
- Second Day: Day 2: Cold Chain Infrastructure and Temperature Surveillance
- Third Day: Day 3: Last-Mile Transport Logistics and Rural Clinic Resupply
- Fourth Day: Day 4: Logistics Information Systems, Standard Operating Procedures, and Quality Oversight
Full day-by-day contents
First Day | Day 1: Central Storage Management and Good Distribution Practices
- Application of WHO Good Storage Practices and Good Distribution Practices in public depots
- Warehouse layout optimisation, security zoning, and quarantine management for pharmaceuticals
- Stock rotation protocols implementing First Expired, First Out and First In, First Out rules
- Physical inventory verification, discrepancy reconciliation, and loss prevention procedures
- Hazardous pharmaceutical waste segregation, documentation, and safe disposal compliance
Workshop: Day 1: Central Storage Management and Good Distribution Practices: Applying It to Your Institution
Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.
Second Day | Day 2: Cold Chain Infrastructure and Temperature Surveillance
- Standards for WHO prequalified cold chain equipment, solar direct drive units, and passive cool boxes
- Temperature mapping, sensor placement, and validation of stationary cold rooms and refrigerators
- Continuous electronic temperature surveillance, data logging, and automated alert systems
- Protocol development for temperature excursions, equipment breakdown, and power contingency plans
- Preventive maintenance schedules, spare parts management, and routine servicing of cooling assets
Workshop: Day 2: Cold Chain Infrastructure and Temperature Surveillance: Applying It to Your Institution
Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.
Third Day | Day 3: Last-Mile Transport Logistics and Rural Clinic Resupply
- Transport route planning, fleet capacity assessment, and fuel monitoring in secondary distribution
- Conditioning, packing, and validation of transport cool boxes and freeze-preventative carriers
- Push versus pull resupply models tailored to rural clinics and variable consumption patterns
- Overcoming seasonal distribution barriers, infrastructure deficits, and remote terrain challenges
- Traceability, chain-of-custody transfer, and proof-of-delivery documentation at clinic level
Case Study: Day 3: Last-Mile Transport Logistics and Rural Clinic Resupply in Practice
Participants analyse a realistic case, compare the choices made with good practice and draw lessons they can use in their own setting.
Fourth Day | Day 4: Logistics Information Systems, Standard Operating Procedures, and Quality Oversight
- Logistics Management Information System data capture, reporting compliance, and accuracy checks
- Design and implementation of Standard Operating Procedures for clinic-level inventory control
- Key performance indicators for health supply chains including order fill rate and stockout frequency
- Audit preparation, donor compliance frameworks, and supply chain governance under funded projects
- Action planning: Formulating operational supply chain improvement plans for institutional implementation
Capstone Exercise: Primary Health Commodity Logistics and Cold Chain Security in Casablanca Action Plan for Your Institution
Participants bring the week together in an action plan for their own institution, with priorities, owners and first steps, and present it for feedback from peers and facilitators.
Primary Health Commodity Logistics and Cold Chain Security in Casablanca Training Methodology
The training is delivered through practical, instructor-led technical sessions, hands-on cold chain equipment simulations, and group analytical exercises. Participants evaluate real-world public health operational scenarios, dissect supply chain failure points, and draft institutional standard operating procedures directly applicable to their home institutions. Peer exchange is structured around solving specific last-mile distribution bottlenecks and cold chain vulnerabilities in developing health systems.
The programme combines:
- Expert-led sessions on current practice
- Regional and international case studies
- Group work and practical exercises
- Simulations and role plays where relevant
- Discussion of participants' own challenges
- Peer learning across institutions and countries
- Practical tools and templates to take back to work
- Daily reflection and action planning
Before the programme, a short pre-assessment helps the facilitators understand each participant’s role and priorities, so that examples and exercises can be adjusted to the group. Each day ends with a short reflection in which participants note what they will apply at work.
Expected Outcomes
Upon completion of this Primary Health Commodity Logistics and Cold Chain Security in Casablanca Training, participants will be able to:
- Capability to conduct comprehensive warehouse audits aligned with international health commodity storage standards
- Proficiency in operating continuous temperature monitoring regimens and responding systematically to cold chain excursions
- Ability to calculate precise clinic resupply quantities using verified consumption patterns and lead times
- Competence in drafting actionable standard operating procedures for public health inventory and storage control
- Enhanced skill in designing resilient transport schedules and contingencies for remote health facility resupply
- Preparedness to align health logistics reporting with the compliance requirements of major development partners
- Plan procurement that fits project needs and timelines
- Prepare clear specifications and evaluation criteria
Participants leave with a personal action plan and practical tools they can use in their institution from the first week back. Institutions that send several participants can use the programme to agree shared methods and templates across teams, which makes improvements easier to sustain.
£2,050 per participant · invoice and bank transfer · groups of 5 or more receive a discount
Five or more from one organisation: ask for the group rate on the invoice request.
Ten or more: an in-house version for your institution may cost less per person. Ask for an in-house quote.
Registration closes in 335 days (9 Oct 2027)
Institutional Application of Primary Health Commodity Logistics and Cold Chain Security in Casablanca Training
This programme supports organisations in strengthening:
- Procurement planning and strategy
- Evaluation practice
- Contract management
- Complaint handling
- Procurement records and audit readiness
Participants return with practical tools to improve:
- Procurement plans and timelines
- Specifications and evaluation criteria
- Evaluation reports
- Contract monitoring
- Variation and claims management
The programme is built so that learning moves from the classroom into the institution. Participants work on their own processes and documents where possible, and leave with an action plan that their managers can review and support.
Regional Relevance & Application
Europe
European institutions apply procurement and contract management within detailed regulatory frameworks and reform agendas. Participants from Europe can compare their practice with colleagues from other regions and test how established methods work under different conditions.
Africa
Across Africa, ministries, agencies and project teams working in procurement and contract management increasingly operate alongside donor-financed programmes that expect clear systems and evidence. The programme helps participants adapt good practice to the institutions and resources they work with.
Middle East
In the Middle East, national development strategies and diversification plans place growing demands on procurement and contract management. Participants explore how to build the capability these plans need inside public bodies and companies.
Asia
Institutions across Asia combine rapid growth with ambitious modernisation programmes. Participants from Asia can share their experience of scaling systems quickly and learn from approaches used elsewhere.
Pacific
Small island and Pacific states face particular constraints of size, distance and capacity. The programme highlights practical, proportionate approaches to procurement and contract management that suit smaller institutions.
Holding the programme in Casablanca, Morocco brings participants together away from their daily pressures, so they can compare how procurement and contract management is handled in different settings. The same programme can also be delivered in-house for one institution, in its own country or online, with cases taken from its current work.
Host Country Profile – Morocco
Training programmes and study tours in Casablanca suit government officials, project teams and professionals focusing on international trade, maritime transport, banking and regional economic development.
Studying away from their own country gives participants time to focus, a fresh view of their own institution and the chance to build a network with colleagues from other countries.
Primary Health Commodity Logistics and Cold Chain Security in Casablanca Training Deliverables
Participants receive support before, during and after the programme, so that preparation, learning and follow-up form one continuous experience.
Before the Programme
- Participant Pre-Assessment
- Primary Health Commodity Logistics and Cold Chain Security in Casablanca Readiness Assessment
- Primary Health Commodity Logistics and Cold Chain Security in Casablanca Resource Pack
- Preparatory Reading Materials
- Complimentary Visa Support & Advisory
During the Programme
- Airport Pickup & Welcome Assistance
- Accommodation with Breakfast
- Welcome Networking Dinner
- Risalat Training Kit (Bag, Bottle, Mug, T-Shirt, Cap, Passport Cover, Pens, Notebook, Magnet & Keychain)
- Comprehensive Primary Health Commodity Logistics and Cold Chain Security in Casablanca Training Manual
- Procurement Plan Template
- Bid Evaluation Scoring Sheet
- Contract Management Plan Template
- Variation and Claims Register
- Practical Workshops & Simulations
- Group Discussions & Peer Learning
- Daily Lunch and Refreshments
- Full Access to Training Venue Facilities
- Mini Pad / Tablet with Digital Learning Materials
- Field Visit (where applicable)
- Entertaining City Tour
After the Programme
- Certificate of Completion
- Risalat Programme Participation Recognition Award
- Post-Training Reference Materials
- Procurement Records Checklist
- Contract Performance Tracker
- Post-Training Support & Follow-Up Guidance
- Programme Report
Institutions can also request a tailored in-house version of this programme, delivered at their premises or online. Request a proposal.
Common Challenges in Primary Health Commodity Logistics and Cold Chain Security in Casablanca, And How This Training Helps
How can institutions plan procurement that matches project needs and timelines?
The programme addresses this directly on the first day (Day 1: Central Storage Management and Good Distribution Practices), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
How can institutions prepare clear specifications and evaluation criteria?
The programme addresses this directly on the second day (Day 2: Cold Chain Infrastructure and Temperature Surveillance), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
How can institutions evaluate bids consistently and defend the decision?
The programme addresses this directly on the third day (Day 3: Last-Mile Transport Logistics and Rural Clinic Resupply), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
How can institutions manage contracts, variations and performance?
The programme addresses this directly on the fourth day (Day 4: Logistics Information Systems, Standard Operating Procedures, and Quality Oversight), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
How can institutions keep complete records for audit and review?
The programme addresses this directly on the first day (Day 1: Central Storage Management and Good Distribution Practices), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
Frequently Asked Questions
When and where does the Primary Health Commodity Logistics and Cold Chain Security in Casablanca programme take place?
It runs from 8 Nov 2027 to 11 Nov 2027, in Casablanca, Morocco. The registration deadline is shown at the top of this page.
Who should attend?
The programme is designed for health logistics officers managing primary healthcare distribution networks, central medical store managers and regional warehouse supervisors, supply chain directors within national ministries of health, public health pharmacists overseeing essential drug supplies, and others who want practical skills in procurement and contract management.
Will I receive a certificate?
Yes. Participants who complete the programme receive a Certificate of Completion from Risalat Consultants International.
Can this programme be delivered for our institution only?
Yes. We can deliver a tailored in-house version at your premises, in another city or online, built around your own cases. Use the proposal request on this page.
Do I need prior experience in procurement and contract management?
No specialist background is required beyond experience in a related role. A short pre-assessment helps the facilitators adapt the sessions to the group.
Training courses in CasablancaProcurement, Supply Chain & Logistics training courses
Why Casablanca for this programme
Casablanca links French- and Arabic-speaking Africa with Europe.
The Primary Health Commodity Logistics and Cold Chain Security in Casablanca programme in November 2027 brings together officials and professionals from across the Africa region and beyond. Sessions combine short inputs, case studies and group work on participants' own files, and the city's institutions can be added as a study visit on request.
Getting there: Mohammed V (CMN).
Check whether you need a visa with the free Visa Checker, and ask for an invitation letter once you are registered.
The same topic in other cities
- Primary Healthcare Transformation and Clinical Service Oversight in Zanzibar (Zanzibar)
- Primary Health Facility Upgrading and Service Quality Audits in Kigali (Kigali)
- Primary Healthcare Facility Quality and Essential Drug Supply Chains in Kuala Lumpur (Kuala Lumpur)
- Maternal and Child Nutrition Service Delivery and Outreach in Istanbul (Istanbul)
Other programmes in Casablanca
- Intergovernmental Fiscal Transfers and Local Service Delivery in Casablanca
- National Broadband Infrastructure and Telecoms Policy Regulation in Casablanca
- Development Finance Institution Lending and Credit Guarantees in Casablanca
- Out-of-School Children Tracking and Accelerated Basic Literacy Delivery in Casablanca
- Watershed Restoration and Dryland Forestry in Semi-Arid Zones in Casablanca
- Procurement Framework and Regulations for Projects World Bank
- MAPS: Methodology for Assessing Procurement Systems MAPS Initiative
- Open Contracting Partnership Open Contracting Partnership
More training courses in Morocco · All programmes in Africa · Full training calendar
Plan this programme in a roadmap: why it matters, why to approve it, the dates to plan and the career it builds.



