Capability and practice
The team may need applied learning or coaching: practical work on its own files, so people can apply the rules and methods with confidence.
When you finish, see where you stand among other professionals and challenge a colleague to beat your score.
Home › Free tools › Utility Performance Blueprint (Power and Water)
Utility Performance Blueprint (Power and Water)
For electricity distribution companies, water utilities and the ministries and regulators that oversee them. Answer 24 questions on losses, metering and billing, collection, customer service, asset management and performance management, and receive a utility performance blueprint.
- Assessment
- 12 min
- Free
- Sources checked November 2026
Who it is for
- Electricity distribution companies
- Water and sanitation utilities
- Regulators and line ministries
- Project teams investing in utilities
What you get
- A strategic interpretation of your situation
- Your priorities, ranked
- A visual architecture of how the pieces fit
- A phased roadmap and the programmes that build each step
How this tool works
- Built on
- Six areas drawn from common practice in utility turnaround and performance improvement programmes.
- Scoring
- Each answer scores from 0 (not in place) to 4 (fully in place). An area's score is the points earned as a share of the maximum for the questions you answered; the overall score is the average of the areas. Bands: Foundations needed 0–39%, Transformation under way 40–69%, Ready to scale 70–100%.
- Limitations
- Results depend on the information you enter and are not verified by Risalat. This tool does not replace MAPS, PEFA, World Bank or other formal assessment methodologies, or an independent review.
- Your data
- What you type stays in your browser unless you save it to a free account. We receive your name, email and summary only when you open your results.
- Sources checked
- November 2026 (checked every month)
- Team or organisation
- With a free account you can invite colleagues from each department to answer the same questions. You get a consolidated dashboard: scores by area and department, where colleagues disagree, priority gaps and an action plan. Anonymous mode hides names and groups departments with fewer than 3 responses.
Need a verified result? Ask for an independent assessment by Risalat.
Programmes that build these skills
Upcoming programmes whose content matches the areas this tool measures. Your results show which fit your weakest areas.
ProgrammeNon-Revenue Water Control and Small-Town Utility Regulation in Kuala LumpurKuala Lumpur · 19 Apr 2027Builds: LossesProgrammeNon-Revenue Water Reduction and Utility Performance Training in PenangPenang · 22 Mar 2027Builds: LossesProgrammeUtility Revenue Protection & Loss Reduction Training in DubaiDubai · 18 Jan 2027Builds: CollectionProgrammeCustomer Service Excellence & Customer Care Training in BahrainManama · 1 Feb 2027Builds: Customer serviceProgrammeRoad Asset Management and Road Safety Training for Southern African Officials in LisbonLisbon · 1 Feb 2027Builds: Asset managementProgrammeFundamentals of Road Construction & Maintenance TrainingHanoi · 22 Feb 2027Builds: Asset management
Nothing here for your exact need? Ask for an in-house programme built around your gaps, or browse all programmes.
Questions
Who is it for?
Electricity distribution companies; Water and sanitation utilities; Regulators and line ministries; Project teams investing in utilities.
How long does it take?
About 12 minutes. Your answers stay in your browser until you ask for the blueprint.
Is this an official assessment?
No. It is a structured self-assessment based on recognised good practice. It helps a team agree where to start; it does not replace an audit or a formal assessment.
Can Risalat help us implement it?
Yes. The blueprint can open a one-day workshop with your team, a training programme or a consulting assignment that turns the roadmap into a work plan.
Based on
Sources checked: November 2026. We check the official sources every month.
A self-assessment and planning aid based on common good practice in public sector reform. It is not an audit or an official assessment.