Datos clave
- Fechas
- 18–22 Oct 2027 (5 days)
- Dónde
- Dubai, United Arab Emirates
- Tarifa por participante
- 2.750 £ (GBP)
- Pago
- Mediante factura y transferencia bancaria
- Cierre de inscripciones
- 18 Sep 2027
- Certificado
- Certificado de finalización
- Opción interna
- Impártalo para su equipo, en sus fechas
En esta página 15 secciones
Descripción del programa
Public institutions and donor-funded project units generate vast volumes of sensitive operational, financial, and strategic information daily. Without structured control, institutional memory deteriorates, statutory compliance fails, and project implementation suffers from delays. This 5-day professional course in Dubai equips civil servants and project personnel with the expertise required to design, operate, and modernise public records and archives systems. The curriculum adheres to established international standards, ensuring defensible audit trails, seamless information accessibility, and robust legal accountability across public operations.
Participants explore the entire information lifecycle, spanning mail management, active document registries, vital records preservation, and archival retention schedules. The programme bridges physical record-keeping with modern electronic document and records management systems, addressing data protection and cybersecurity risks. Delegates analyse practical workflows for procurement documentation, environmental safeguards, expenditure verifications, and statutory reporting. This focus ensures project administration aligns with the rigorous governance and fiduciary benchmarks expected by development finance institutions, international partners, and national oversight authorities.
Beyond traditional administrative filing, this course embeds knowledge management and institutional learning systems into routine public sector operations. Attendees learn to convert fragmented project data into reusable organisational knowledge assets, preventing institutional memory loss during administrative transitions or project closeouts. Through real-world case analyses, process mapping sessions, and policy design workshops, participants gain practical capabilities to lead digital transformation, maintain transparent audit-ready archives, and implement sustainable records management frameworks within their home ministries, statutory authorities, and international project implementation teams.
Ministries, public agencies, and project implementation units face unprecedented demands for fiscal transparency, rapid administrative digitisation, and strict audit compliance from international development partners. As public institutions execute complex national development strategies and donor-funded programmes, weak documentation control compromises procurement integrity, slows disbursement verifications, and risks non-compliance with legal mandates. Establishing rigorous records, archives, and institutional learning frameworks is now critical to safeguard public accountability, prevent the loss of institutional memory across political cycles, and support the verifiable delivery of public investments.
Delivered by Risalat Consultants International in Dubai, United Arab Emirates, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.
The Programme Strengthens Institutional Capability
- Principles of public sector records governance: accountability, transparency, and statutory compliance
- International standards landscape: ISO 15489 (Records Management) and ICA records guidelines
- Records requirements of multilateral development banks: World Bank, ADB, AfDB, EU, and UN frameworks
- The records lifecycle: creation, receipt, maintenance, appraisal, retention, and archival disposition
- Conducting an institutional records inventory and identifying compliance and operational risks
- Developing functional file plans, business classification schemes, and indexation structures
- Document control procedures: tracking incoming, internal, and outgoing public correspondence
- Metadata capture standards: applying ISO 23081 for record identity, context, and authenticity
- Pensamiento estratégico y definición del rumbo
- Liderar y desarrollar equipos
- Toma de decisiones y resolución de problemas
- Comunicación e influencia
It is designed for records managers, archivists, and registrars in ministries, departments, and public agencies, project directors and managers of donor-financed projects funded by the World Bank, ADB, AfDB, EU, and UN, procurement, contract administration, and financial management specialists in public bodies and others who want practical, current skills in leadership, management and communication.
The Growing Importance of Records and Archives Management for Public Institutions in Dubai
Las instituciones cambian más rápido que nunca: nuevas políticas, tecnologías y expectativas de la ciudadanía y de los socios. Los líderes y directivos capaces de fijar el rumbo, formar equipos y gestionar el cambio marcan la diferencia entre los planes y los resultados.
Un liderazgo sólido es un conjunto de competencias prácticas: decidir, comunicar, negociar, desarrollar a las personas y liderar el cambio. Estas competencias se pueden aprender y mejorar con práctica y retroalimentación.
Las organizaciones necesitan cada vez más profesionales capaces de:
- Fijar una dirección y unas prioridades claras
- Liderar y motivar equipos durante el cambio
- Comunicar y negociar con eficacia
- Gestionar el desempeño de forma justa
- Tomar decisiones acertadas bajo presión
Unos sistemas sólidos de liderazgo, gestión y comunicación ayudan a las organizaciones a:
- Convertir las estrategias en resultados
- Formar equipos motivados y capaces
- Gestionar el cambio con menos resistencia
- Mejorar las relaciones con socios y partes interesadas
This Records and Archives Management for Public Institutions in Dubai programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.
Who Should Attend This Records and Archives Management for Public Institutions in Dubai Training?
Este programa está dirigido a:
- Records managers, archivists, and registrars in ministries, departments, and public agencies
- Project directors and managers of donor-financed projects funded by the World Bank, ADB, AfDB, EU, and UN
- Procurement, contract administration, and financial management specialists in public bodies
- Document controllers and administrative officers in Project Implementation Units and Project Management Units
- Compliance, internal audit, and legal officers responsible for regulatory and statutory adherence
- Public sector information technology managers leading electronic document and records management initiatives
- Monitoring, evaluation, and knowledge management officers seeking to institutionalise project learning
- Civil servants and executive assistants handling cabinet, ministerial, or confidential correspondence
- Operations managers in state-owned enterprises and statutory regulatory commissions
- Directores y altos directivos
- Jefes de departamento y de unidad
- Mandos intermedios y jefes de equipo
El programa es adecuado tanto para profesionales con experiencia como para quienes asumen nuevas responsabilidades. Se fomentan los grupos que mezclan instituciones y países, porque los participantes aprenden mucho de la experiencia de los demás.
Marque lo que su equipo necesita ser capaz de hacer.
Records and Archives Management for Public Institutions in Dubai Training Objectives
Upon successful completion of this Records and Archives Management for Public Institutions in Dubai Training, participants will be able to:
- Align institutional record-keeping practices with ISO 15489, ISO 16175, and international open government standards
- Design and implement robust classification schemes, file plans, and metadata standards for public administration
- Formulate legally compliant records retention and disposal schedules for project and administrative documents
- Establish secure physical and digital document control protocols to support fiduciary audits and legal reviews
- Evaluate and deploy Electronic Document and Records Management Systems within public sector digital transformation plans
- Implement disaster preparedness, business continuity, and preservation strategies for vital physical and electronic archives
- Integrate knowledge management and institutional learning mechanisms to capture critical public sector experience
- Explicar los enfoques actuales del liderazgo en las instituciones públicas y privadas
- Fijar la dirección y las prioridades de su equipo
- Liderar, motivar y desarrollar a las personas
Cada objetivo se practica durante el programa mediante ejercicios, casos o trabajo en grupo, de modo que los participantes salgan siendo capaces de hacerlo, no solo de describirlo.
Contenido y estructura del programa
- Principles of public sector records governance: accountability, transparency, and statutory compliance
- International standards landscape: ISO 15489 (Records Management) and ICA records guidelines
- Records requirements of multilateral development banks: World Bank, ADB, AfDB, EU, and UN frameworks
- The records lifecycle: creation, receipt, maintenance, appraisal, retention, and archival disposition
- Conducting an institutional records inventory and identifying compliance and operational risks
- Developing functional file plans, business classification schemes, and indexation structures
- Document control procedures: tracking incoming, internal, and outgoing public correspondence
- Metadata capture standards: applying ISO 23081 for record identity, context, and authenticity
- Managing sensitive, cabinet, and confidential documentation in government environments
- Establishing chain of custody, version controls, and defensible audit trails for official decisions
- Functional requirements for digital record-keeping: applying the ISO 16175 specification
- Planning public sector digitisation: capture workflows, optical character recognition, and quality control
- Legal admissibility, evidential weight, and security of digital records under administrative law
- Information security controls: role-based access, encryption, and protection of personal data
- Managing born-digital assets: government emails, collaborative workspaces, and web-based records
- Appraisal methodologies: determining administrative, legal, fiscal, and historical value
- Drafting and implementing comprehensive records retention and disposal schedules (RRDS)
- Lawful disposition procedures: authorised destruction mechanisms and transfer to national archives
- Physical archive management: environmental controls, storage engineering, and pest management
- Disaster prevention, risk assessment, and salvage protocols for public records and archives
- Transforming operational files into organizational knowledge assets and policy learning
- Designing after-action reviews, exit debriefs, and handover routines for project personnel
- Managing documentation during donor-funded project closure: archival handover and audit defense
- Building a culture of institutional learning and knowledge sharing within civil service teams
- Drafting an institutional action plan for records modernisations and knowledge governance
Contenido completo día a día
El programa dura 5 días. Cada jornada combina aportaciones de expertos, trabajo práctico y un taller o estudio de caso de cierre:
- First Day: Regulatory Frameworks, Information Governance, and ISO Standards
- Second Day: Document Control Systems, Classification, and Metadata
- Third Day: Electronic Document and Records Management Systems (EDRMS) and Digitisation
- Fourth Day: Retention, Appraisal, Disposition, and Archival Preservation
- Fifth Day: Knowledge Management, Learning Systems, and Programme Closeout
Contenido completo día a día
First Day | Regulatory Frameworks, Information Governance, and ISO Standards
- Principles of public sector records governance: accountability, transparency, and statutory compliance
- International standards landscape: ISO 15489 (Records Management) and ICA records guidelines
- Records requirements of multilateral development banks: World Bank, ADB, AfDB, EU, and UN frameworks
- The records lifecycle: creation, receipt, maintenance, appraisal, retention, and archival disposition
- Conducting an institutional records inventory and identifying compliance and operational risks
Workshop: Regulatory Frameworks, Information Governance, and ISO Standards: Applying It to Your Institution
Trabajando en grupos pequeños, los participantes aplican los métodos del día a ejemplos de sus propias instituciones y acuerdan los siguientes pasos prácticos.
Second Day | Document Control Systems, Classification, and Metadata
- Developing functional file plans, business classification schemes, and indexation structures
- Document control procedures: tracking incoming, internal, and outgoing public correspondence
- Metadata capture standards: applying ISO 23081 for record identity, context, and authenticity
- Managing sensitive, cabinet, and confidential documentation in government environments
- Establishing chain of custody, version controls, and defensible audit trails for official decisions
Workshop: Document Control Systems, Classification, and Metadata: Applying It to Your Institution
Trabajando en grupos pequeños, los participantes aplican los métodos del día a ejemplos de sus propias instituciones y acuerdan los siguientes pasos prácticos.
Third Day | Electronic Document and Records Management Systems (EDRMS) and Digitisation
- Functional requirements for digital record-keeping: applying the ISO 16175 specification
- Planning public sector digitisation: capture workflows, optical character recognition, and quality control
- Legal admissibility, evidential weight, and security of digital records under administrative law
- Information security controls: role-based access, encryption, and protection of personal data
- Managing born-digital assets: government emails, collaborative workspaces, and web-based records
Case Study: Electronic Document and Records Management Systems (EDRMS) and Digitisation in Practice
Los participantes analizan un caso realista, comparan las decisiones tomadas con las buenas prácticas y extraen lecciones que pueden aplicar en su propio contexto.
Fourth Day | Retention, Appraisal, Disposition, and Archival Preservation
- Appraisal methodologies: determining administrative, legal, fiscal, and historical value
- Drafting and implementing comprehensive records retention and disposal schedules (RRDS)
- Lawful disposition procedures: authorised destruction mechanisms and transfer to national archives
- Physical archive management: environmental controls, storage engineering, and pest management
- Disaster prevention, risk assessment, and salvage protocols for public records and archives
Workshop: Retention, Appraisal, Disposition, and Archival Preservation: Applying It to Your Institution
Trabajando en grupos pequeños, los participantes aplican los métodos del día a ejemplos de sus propias instituciones y acuerdan los siguientes pasos prácticos.
Fifth Day | Knowledge Management, Learning Systems, and Programme Closeout
- Transforming operational files into organizational knowledge assets and policy learning
- Designing after-action reviews, exit debriefs, and handover routines for project personnel
- Managing documentation during donor-funded project closure: archival handover and audit defense
- Building a culture of institutional learning and knowledge sharing within civil service teams
- Drafting an institutional action plan for records modernisations and knowledge governance
Capstone Exercise: Records and Archives Management for Public Institutions in Dubai Action Plan for Your Institution
Los participantes integran lo aprendido durante la semana en un plan de acción para su propia institución, con prioridades, responsables y primeros pasos, y lo presentan para recibir comentarios de sus pares y de los facilitadores.
- Transacción
- Registro
- Control
- Evidencia
- Opinión
Records and Archives Management for Public Institutions in Dubai Training Methodology
The training employs a participatory adult-learning methodology suited to senior administrators and technical specialists. Delivery combines expert-led presentations with hands-on exercises, including file plan design, retention schedule drafting, and digitisation workflow mapping. Participants examine authentic case examples of records management failures and successes in government ministries and donor-financed interventions. Facilitated group discussions, peer reviews, and practical simulations enable delegates to benchmark their home institutional systems against international standards and produce immediate, context-specific improvement strategies.
El programa combina:
- Sesiones dirigidas por expertos sobre la práctica actual
- Estudios de caso regionales e internacionales
- Trabajo en grupo y ejercicios prácticos
- Simulaciones y juegos de rol cuando proceda
- Análisis de los desafíos propios de los participantes
- Aprendizaje entre pares de distintas instituciones y países
- Herramientas y plantillas prácticas para llevar al trabajo
- Reflexión diaria y planificación de acciones
Antes del programa, una breve evaluación previa ayuda a los facilitadores a comprender la función y las prioridades de cada participante, para adaptar los ejemplos y ejercicios al grupo. Cada jornada termina con una breve reflexión en la que los participantes anotan lo que aplicarán en su trabajo.
Resultados esperados
Upon completion of this Records and Archives Management for Public Institutions in Dubai Training, participants will be able to:
- Produce standard-compliant file classification plans tailored to public agency and project workflows
- Draft legally defensible retention and disposal schedules that satisfy national laws and donor requirements
- Formulate operational procedures for incoming, outgoing, and internal official document control
- Specify core functional and security requirements for electronic records management software adoption
- Implement disaster management and physical preservation protocols for high-value government records
- Establish project closeout documentation systems that protect institutional memory and pass financial audits
- Fijar una dirección y unas prioridades claras
- Liderar y desarrollar equipos
Los participantes se marchan con un plan de acción personal y herramientas prácticas que pueden utilizar en su institución desde la primera semana de regreso. Las instituciones que envían a varios participantes pueden aprovechar el programa para acordar métodos y plantillas comunes entre equipos, lo que facilita mantener las mejoras.
2.750 £ por participante · factura y transferencia bancaria · descuento para grupos de 5 o más personas
Cinco o más personas de una misma organización: solicite la tarifa de grupo al pedir la factura.
Ten or more: an in-house version for your institution may cost less per person. Ask for an in-house quote.
Registration closes in 306 days (18 Sep 2027)
Institutional Application of Records and Archives Management for Public Institutions in Dubai Training
Este programa ayuda a las organizaciones a fortalecer:
- Liderazgo y gestión
- Desarrollo de equipos
- Gestión del cambio
- Comunicación
- Gestión del desempeño
Los participantes regresan con herramientas prácticas para mejorar:
- Planes de equipo
- Coaching
- Planes de cambio
- Comunicación con las partes interesadas
- Evaluaciones del desempeño
El programa está concebido para que el aprendizaje pase del aula a la institución. Siempre que es posible, los participantes trabajan con sus propios procesos y documentos, y se marchan con un plan de acción que sus responsables pueden revisar y respaldar.
Pertinencia y aplicación regionales
Europa
Las instituciones europeas aplican el liderazgo, la gestión y la comunicación dentro de marcos normativos detallados y agendas de reforma. Los participantes de Europa pueden comparar su práctica con colegas de otras regiones y comprobar cómo funcionan los métodos consolidados en condiciones distintas.
África
En toda África, los ministerios, organismos y equipos de proyecto que trabajan en liderazgo, gestión y comunicación operan cada vez más junto a programas financiados por donantes que exigen sistemas claros y evidencias. El programa ayuda a los participantes a adaptar las buenas prácticas a las instituciones y los recursos con los que trabajan.
Oriente Medio
En Oriente Medio, las estrategias nacionales de desarrollo y los planes de diversificación imponen exigencias crecientes en materia de liderazgo, gestión y comunicación. Los participantes analizan cómo crear dentro de los organismos públicos y las empresas la capacidad que estos planes requieren.
Asia
Las instituciones de toda Asia combinan un rápido crecimiento con ambiciosos programas de modernización. Los participantes de Asia pueden compartir su experiencia en el escalamiento rápido de sistemas y conocer los enfoques utilizados en otros lugares.
Pacífico
Los pequeños Estados insulares y del Pacífico afrontan limitaciones particulares de tamaño, distancia y capacidad. El programa destaca enfoques prácticos y proporcionados de liderazgo, gestión y comunicación adecuados para instituciones más pequeñas.
Holding the programme in Dubai, United Arab Emirates brings participants together away from their daily pressures, so they can compare how leadership, management and communication is handled in different settings. The same programme can also be delivered in-house for one institution, in its own country or online, with cases taken from its current work.
Perfil del país anfitrión: Emiratos Árabes Unidos
Programas, talleres, visitas técnicas y cursos de formación en Dubái, EAU, de Risalat Consultants International
Estudiar fuera de su país ofrece a los participantes tiempo para concentrarse, una mirada nueva sobre su propia institución y la oportunidad de crear una red con colegas de otros países.
Records and Archives Management for Public Institutions in Dubai Training Deliverables
Los participantes reciben apoyo antes, durante y después del programa, de modo que la preparación, el aprendizaje y el seguimiento formen una experiencia continua.
Antes del programa
- Evaluación previa del participante
- Records and Archives Management for Public Institutions in Dubai Readiness Assessment
- Records and Archives Management for Public Institutions in Dubai Resource Pack
- Materiales de lectura preparatoria
- Apoyo y asesoramiento gratuitos para el visado
Durante el programa
- Recogida en el aeropuerto y asistencia de bienvenida
- Accommodation with breakfast: 6 nights, check-in Sunday 17 October 2027, check-out Saturday 23 October 2027 (one night before and one night after the programme)
- Cena de bienvenida y networking
- Kit de formación de Risalat (bolsa, botella, taza, camiseta, gorra, funda de pasaporte, bolígrafos, cuaderno, imán y llavero)
- Comprehensive Records and Archives Management for Public Institutions in Dubai Training Manual
- Autoevaluación de liderazgo
- Plantilla de plan de desarrollo del equipo
- Plantilla de plan de cambio
- Hoja de preparación de negociaciones
- Talleres prácticos y simulaciones
- Debates en grupo y aprendizaje entre pares
- Almuerzo y refrigerios diarios
- Acceso completo a las instalaciones de la sede de formación
- Mini Pad / tableta con materiales didácticos digitales
- Visita de campo (cuando proceda)
- Recorrido turístico por la ciudad
Después del programa
- Certificado de finalización
- Reconocimiento a la participación en programas de Risalat
- Materiales de consulta posteriores a la formación
- Plantilla de plan de desarrollo personal
- Guía para conversaciones de coaching
- Apoyo posterior a la formación y orientación de seguimiento
- Informe del programa
Institutions can also request a tailored in-house version of this programme, delivered at their premises or online. Request a proposal.
Common Challenges in Records and Archives Management for Public Institutions in Dubai, And How This Training Helps
¿Cómo pueden las instituciones fijar una dirección y unas prioridades claras?
The programme addresses this directly on the first day (Regulatory Frameworks, Information Governance, and ISO Standards), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
¿Cómo pueden las instituciones liderar y motivar a los equipos durante el cambio?
The programme addresses this directly on the second day (Document Control Systems, Classification, and Metadata), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
¿Cómo pueden las instituciones comunicar y negociar con eficacia?
The programme addresses this directly on the third day (Electronic Document and Records Management Systems (EDRMS) and Digitisation), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
¿Cómo pueden las instituciones gestionar el desempeño de forma justa?
The programme addresses this directly on the fourth day (Retention, Appraisal, Disposition, and Archival Preservation), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
¿Cómo pueden las instituciones tomar decisiones acertadas bajo presión?
The programme addresses this directly on the fifth day (Knowledge Management, Learning Systems, and Programme Closeout), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
Preguntas frecuentes
When and where does the Records and Archives Management for Public Institutions in Dubai programme take place?
It runs from 18 Oct 2027 to 22 Oct 2027, in Dubai, United Arab Emirates. The registration deadline is shown at the top of this page.
¿Quién debería asistir?
The programme is designed for records managers, archivists, and registrars in ministries, departments, and public agencies, project directors and managers of donor-financed projects funded by the World Bank, ADB, AfDB, EU, and UN, procurement, contract administration, and financial management specialists in public bodies, document controllers and administrative officers in Project Implementation Units and Project Management Units, and others who want practical skills in leadership, management and communication.
¿Recibiré un certificado?
Sí. Los participantes que completan el programa reciben un Certificado de finalización de Risalat Consultants International.
¿Puede impartirse este programa solo para nuestra institución?
Sí. Podemos impartir una versión interna a medida en sus instalaciones, en otra ciudad o en línea, construida en torno a sus propios casos. Utilice la solicitud de propuesta de esta página.
¿Necesito experiencia previa en liderazgo, gestión y comunicación?
No se requiere formación especializada más allá de la experiencia en un puesto afín. Una breve evaluación previa ayuda a los facilitadores a adaptar las sesiones al grupo.
Who Will Deliver This Programme
Each date is delivered by a team assigned from Risalat's expert network for this subject. For this programme we assign:
How we choose them: Experience in the region of the participants or comparable settings; Command of the financier rules that apply (World Bank, ADB, AfDB, EU, UN) where relevant; Delivery in English; other languages on request for in-house groups; No conflict of interest with participants' institutions.
Names and short CVs of the assigned experts are shared with registered participants and sponsoring organisations before the programme, on request. Are you an expert in this subject? Join our expert network.
Training courses in DubaiHR, Payroll & Administration training courses
Por qué Dubái para este programa
Dubái es un centro de conexiones a un solo vuelo de África, Asia y Europa, con visados sencillos para muchas nacionalidades y modernas sedes de formación.
The Records and Archives Management for Public Institutions in Dubai programme in October 2027 brings together officials and professionals from across the Middle East region and beyond. Sessions combine short inputs, case studies and group work on participants' own files, and the city's institutions can be added as a study visit on request.
Cómo llegar: Aeropuerto Internacional de Dubái (DXB).
Compruebe si necesita visado con el Verificador de visados gratuito y solicite una carta de invitación una vez inscrito.
El mismo tema en otras ciudades
- Document Control for Project Implementation Units in Amman (Amman)
- Knowledge Management and Organisational Learning in Kigali (Kigali)
- Digital Civil Registration and Legal Identity Verification Integration in Dubai (Dubai)
- Open Data Dissemination Platforms and Official Statistics Microdata Portals in Singapore (Singapore)
- Modern Cadastral Surveying & Integrated Land Information Systems in Seoul (Seoul)
- Digital Cadastral Mapping, Systematic Land Surveying & Title Issuance in Singapore (Singapore)
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For teams and institutions
Bring your team
Teams that learn together apply more at work. Tell us how many people and how you would like to take part: we reply with a group quote within two working days.
Más cursos de formación en los Emiratos Árabes Unidos · Todos los programas en Oriente Medio · Calendario de formación completo
Plan this programme in a roadmap: why it matters, why to approve it, the dates to plan and the career it builds.
