Datos clave
- Fechas
- 21–25 Jun 2027 (5 days)
- Dónde
- Amán, Jordania
- Tarifa por participante
- 2.050 £ (GBP)
- Pago
- Mediante factura y transferencia bancaria
- Cierre de inscripciones
- 22 May 2027
- A quién va dirigido
- Health planners from the Federal Ministry of Health and State Health Directorates; Procurement specialists managing health sector donor-financed po…
- Certificado
- Certificado de finalización
- Opción interna
- Impártalo para su equipo, en sus fechas
En esta página 13 secciones
Descripción del programa
This five-day professional training programme equips public health planners, procurement specialists, and contract administrators with operational methods to commission and manage primary healthcare services through non-state providers. Governments facing structural capacity constraints increasingly utilise performance-based contracts to expand healthcare coverage. Delivered in Amman, Jordan, this course provides participants with actionable tools to formulate commissioning strategies, construct legally robust service agreements, and align essential health service packages with public health priorities in challenging environments.
Delegates will examine administrative and legal frameworks governing partnerships between health ministries and non-state health service providers, including international and national non-governmental organisations. The curriculum covers the translation of national essential healthcare service priorities into contractually enforceable specifications. Participants analyse practical payment mechanisms, key performance indicators, risk-sharing provisions, and output-linked disbursements used widely by multilateral development banks and United Nations agencies in fragile and conflict-affected settings.
The final stages of the programme concentrate on contract oversight, independent verification, and remote quality monitoring. Attendees evaluate clinical verification protocols, data assurance techniques, and supervisory systems designed to safeguard service continuity and public financial accountability. By reviewing established international standards and procurement guidelines, participants gain the technical expertise required to administer high-value health service contracts, manage disputes professionally, and ensure that primary health facilities provide safe, equitable, and verifiable care.
Institutional capacity for commissioning and contract oversight has become critical as public authorities implement large-scale health sector operations, including the US$100m Improving Healthcare Services in Somalia Project (Damal Caafimaad). Public health institutions must transition from traditional administrative budgets to output-based commissioning models financed through multilateral facilities. Building immediate competence in contract drafting, clinical verification, and remote facility monitoring is vital for government teams to enforce accountability, ensure standard-aligned care delivery, and safeguard public resources under complex operating conditions.
Impartido por Risalat Consultants International en Amán (Jordania), combina sesiones dirigidas por expertos, casos reales y trabajo en grupo para que los participantes puedan aplicar lo aprendido en su propia institución.
The Programme Strengthens Institutional Capability
- Analysis of public commissioning models for primary healthcare delivery in fragile environments
- Legal archetypes for agreements between health ministries and non-state service providers
- Aligning public health strategy with donor fiduciary frameworks (World Bank, UN, regional development banks)
- Delineating ministerial stewardship versus delegated provider management responsibilities
- Structuring procurement packages: territorial catchment models versus functional facility lots
- Deconstructing Essential Packages of Health Services (EPHS) into clinical deliverable schedules
- Drafting enforceable Service Level Agreements (SLAs) for maternal, neonatal, and child health
- Supply chain responsibilities: pharmaceuticals, diagnostic commodities, and cold chain continuity
- Planificación y gestión de servicios
- Mejora de la calidad y normas
- Recursos humanos y planificación de la fuerza laboral
- Financiación y presupuestación de los servicios
It is designed for health planners from the Federal Ministry of Health and State Health Directorates, procurement specialists managing health sector donor-financed portfolios, contract administrators overseeing public-private partnerships in healthcare and others who want practical, current skills in health, education and social services.
- Transacción
- Registro
- Control
- Evidencia
- Opinión
The Growing Importance of Contracting Primary Care Networks and Essential Health Service Packages in Amman
Los servicios de salud, educación y sociales llegan directamente a las personas, y su calidad depende de la planificación, la gestión y el uso de la evidencia. Los gobiernos y los socios esperan mejores resultados con presupuestos limitados.
Los líderes y directivos de estos sectores afrontan una demanda creciente, escasez de personal y nuevas tecnologías. Unas competencias de gestión sólidas ayudan a las instituciones a planificar los servicios, utilizar bien los recursos y demostrar resultados.
Las organizaciones necesitan cada vez más profesionales capaces de:
- Planificar y gestionar los servicios para responder a la demanda
- Mejorar la calidad conforme a las normas
- Gestionar el personal y los recursos con eficacia
- Utilizar los datos para orientar las decisiones
- Trabajar con comunidades y socios
Unos sistemas sólidos de salud, educación y servicios sociales ayudan a las organizaciones a:
- Prestar mejores servicios a más personas
- Utilizar los presupuestos y el personal con eficiencia
- Cumplir las normas de calidad
- Demostrar resultados al gobierno y a los socios
This Contracting Primary Care Networks and Essential Health Service Packages in Amman programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.
Who Should Attend This Contracting Primary Care Networks and Essential Health Service Packages in Amman Training?
Este programa está dirigido a:
- Health planners from the Federal Ministry of Health and State Health Directorates
- Procurement specialists managing health sector donor-financed portfolios
- Contract administrators overseeing public-private partnerships in healthcare
- Public health officers supervising Primary Care Network operations
- Monitoring and evaluation specialists responsible for health data verification
- Project Implementation Unit (PIU) personnel handling health service packages
- Legal advisers drafting health sector non-state provider agreements
- Finance officers managing performance-based disbursements in health projects
- Quality assurance officers auditing primary healthcare facility standards
- Gestores y administradores de servicios
- Directores y altos funcionarios
- Responsables de planificación y políticas
El programa es adecuado tanto para profesionales con experiencia como para quienes asumen nuevas responsabilidades. Se fomentan los grupos que mezclan instituciones y países, porque los participantes aprenden mucho de la experiencia de los demás.
Marque lo que su equipo necesita ser capaz de hacer.
Contracting Primary Care Networks and Essential Health Service Packages in Amman Training Objectives
Upon successful completion of this Contracting Primary Care Networks and Essential Health Service Packages in Amman Training, participants will be able to:
- Appraise legal and administrative structures for contracting non-state health providers under multilateral financing rules
- Structure essential health service packages into measurable, contractually enforceable technical specifications
- Design performance-based financing formulas, incentive structures, and risk mitigation clauses for primary care networks
- Formulate clinical verification protocols to audit quality of care and validate reported service volumes
- Establish remote monitoring frameworks for health facilities operating in insecure or hard-to-reach areas
- Apply international procurement regulations to manage health service provider selection, evaluation, and award
- Administer contract execution, default protocols, and formal variation processes in accordance with fiduciary standards
- Explicar los principales desafíos de su sector
- Planificar servicios acordes con la demanda y los recursos
- Aplicar métodos de mejora de la calidad
Cada objetivo se practica durante el programa mediante ejercicios, casos o trabajo en grupo, de modo que los participantes salgan siendo capaces de hacerlo, no solo de describirlo.
Contenido y estructura del programa
- Analysis of public commissioning models for primary healthcare delivery in fragile environments
- Legal archetypes for agreements between health ministries and non-state service providers
- Aligning public health strategy with donor fiduciary frameworks (World Bank, UN, regional development banks)
- Delineating ministerial stewardship versus delegated provider management responsibilities
- Structuring procurement packages: territorial catchment models versus functional facility lots
- Deconstructing Essential Packages of Health Services (EPHS) into clinical deliverable schedules
- Drafting enforceable Service Level Agreements (SLAs) for maternal, neonatal, and child health
- Supply chain responsibilities: pharmaceuticals, diagnostic commodities, and cold chain continuity
- Staffing thresholds, minimum qualification standards, and clinical workforce deployment rules
- Defining cross-cutting service obligations: environmental health safeguards and waste management
- Structuring mixed payment systems: capitation grants, operational cost advances, and performance bonuses
- Selecting and weighting Key Performance Indicators (KPIs) for primary health delivery
- Designing milestone verification tables for maternal and child health interventions
- Mitigating perverse incentives, clinical risk-skimming, and phantom patient reporting
- Financial management covenants, operational audit rights, and expenditure review protocols
- Methodologies for primary care verification: routine audits versus third-party monitoring
- Validating District Health Information Software (DHIS2) returns against physical facility registers
- Remote facility monitoring approaches using digital data collection and mobile verification tools
- Implementing the WHO Service Availability and Readiness Assessment (SARA) quality dimensions
- Managing community feedback mechanisms, patient grievances, and equity compliance
- Managing contract modifications, territorial boundary realignments, and emergency response riders
- Enforcing non-compliance remedies: withholding payments, cure notices, and contract termination
- Formal dispute resolution mechanisms under international administrative law and local jurisdictions
- Managing provider transition: handover of public physical assets and continuity of patient records
- Formulating exit strategies and institutional roadmaps for long-term health system integration
Contenido completo día a día
El programa dura 5 días. Cada jornada combina aportaciones de expertos, trabajo práctico y un taller o estudio de caso de cierre:
- First Day: Institutional Commissioning Frameworks and Contractual Models
- Second Day: Translating Essential Service Packages into Contract Specifications
- Third Day: Financial Architecture and Performance-Based Payment Design
- Fourth Day: Clinical Verification and Quality Monitoring Protocols
- Fifth Day: Contract Administration, Dispute Resolution, and System Transition
Contenido completo día a día
First Day | Institutional Commissioning Frameworks and Contractual Models
- Analysis of public commissioning models for primary healthcare delivery in fragile environments
- Legal archetypes for agreements between health ministries and non-state service providers
- Aligning public health strategy with donor fiduciary frameworks (World Bank, UN, regional development banks)
- Delineating ministerial stewardship versus delegated provider management responsibilities
- Structuring procurement packages: territorial catchment models versus functional facility lots
Workshop: Institutional Commissioning Frameworks and Contractual Models: Applying It to Your Institution
Trabajando en grupos pequeños, los participantes aplican los métodos del día a ejemplos de sus propias instituciones y acuerdan los siguientes pasos prácticos.
Second Day | Translating Essential Service Packages into Contract Specifications
- Deconstructing Essential Packages of Health Services (EPHS) into clinical deliverable schedules
- Drafting enforceable Service Level Agreements (SLAs) for maternal, neonatal, and child health
- Supply chain responsibilities: pharmaceuticals, diagnostic commodities, and cold chain continuity
- Staffing thresholds, minimum qualification standards, and clinical workforce deployment rules
- Defining cross-cutting service obligations: environmental health safeguards and waste management
Workshop: Translating Essential Service Packages into Contract Specifications: Applying It to Your Institution
Trabajando en grupos pequeños, los participantes aplican los métodos del día a ejemplos de sus propias instituciones y acuerdan los siguientes pasos prácticos.
Third Day | Financial Architecture and Performance-Based Payment Design
- Structuring mixed payment systems: capitation grants, operational cost advances, and performance bonuses
- Selecting and weighting Key Performance Indicators (KPIs) for primary health delivery
- Designing milestone verification tables for maternal and child health interventions
- Mitigating perverse incentives, clinical risk-skimming, and phantom patient reporting
- Financial management covenants, operational audit rights, and expenditure review protocols
Case Study: Financial Architecture and Performance-Based Payment Design in Practice
Los participantes analizan un caso realista, comparan las decisiones tomadas con las buenas prácticas y extraen lecciones que pueden aplicar en su propio contexto.
Fourth Day | Clinical Verification and Quality Monitoring Protocols
- Methodologies for primary care verification: routine audits versus third-party monitoring
- Validating District Health Information Software (DHIS2) returns against physical facility registers
- Remote facility monitoring approaches using digital data collection and mobile verification tools
- Implementing the WHO Service Availability and Readiness Assessment (SARA) quality dimensions
- Managing community feedback mechanisms, patient grievances, and equity compliance
Workshop: Clinical Verification and Quality Monitoring Protocols: Applying It to Your Institution
Trabajando en grupos pequeños, los participantes aplican los métodos del día a ejemplos de sus propias instituciones y acuerdan los siguientes pasos prácticos.
Fifth Day | Contract Administration, Dispute Resolution, and System Transition
- Managing contract modifications, territorial boundary realignments, and emergency response riders
- Enforcing non-compliance remedies: withholding payments, cure notices, and contract termination
- Formal dispute resolution mechanisms under international administrative law and local jurisdictions
- Managing provider transition: handover of public physical assets and continuity of patient records
- Formulating exit strategies and institutional roadmaps for long-term health system integration
Capstone Exercise: Contracting Primary Care Networks and Essential Health Service Packages in Amman Action Plan for Your Institution
Los participantes integran lo aprendido durante la semana en un plan de acción para su propia institución, con prioridades, responsables y primeros pasos, y lo presentan para recibir comentarios de sus pares y de los facilitadores.
Contracting Primary Care Networks and Essential Health Service Packages in Amman Training Methodology
The course applies an interactive adult-learning methodology centred on practical public sector application. Participants review international case studies of health commissioning, examine standard bidding documents, and analyse operational templates from development projects. Sessions integrate group work to draft contract schedules, simulate clinical verification audits, and resolve contractual dispute scenarios. Delegates exchange peer experiences across institutional boundaries, testing proposed contracting solutions against real administrative and security constraints.
El programa combina:
- Sesiones dirigidas por expertos sobre la práctica actual
- Estudios de caso regionales e internacionales
- Trabajo en grupo y ejercicios prácticos
- Simulaciones y juegos de rol cuando proceda
- Análisis de los desafíos propios de los participantes
- Aprendizaje entre pares de distintas instituciones y países
- Herramientas y plantillas prácticas para llevar al trabajo
- Reflexión diaria y planificación de acciones
Antes del programa, una breve evaluación previa ayuda a los facilitadores a comprender la función y las prioridades de cada participante, para adaptar los ejemplos y ejercicios al grupo. Cada jornada termina con una breve reflexión en la que los participantes anotan lo que aplicarán en su trabajo.
Resultados esperados
Upon completion of this Contracting Primary Care Networks and Essential Health Service Packages in Amman Training, participants will be able to:
- Ability to draft and evaluate service contracts for non-state primary care providers using established procurement rules
- Competence in converting national essential health packages into objective, auditable service specifications
- Skill in structuring performance-based payment systems that safeguard public funds while maintaining provider viability
- Operational capacity to establish independent verification mechanisms for health facility service data
- Proficiency in setting up robust remote supervision systems for primary care facilities in complex operational contexts
- Practical expertise in managing health contract variations, dispute negotiations, and provider close-out protocols
- Planificar los servicios para responder a la demanda
- Mejorar la calidad conforme a las normas
Los participantes se marchan con un plan de acción personal y herramientas prácticas que pueden utilizar en su institución desde la primera semana de regreso. Las instituciones que envían a varios participantes pueden aprovechar el programa para acordar métodos y plantillas comunes entre equipos, lo que facilita mantener las mejoras.
2.050 £ por participante · factura y transferencia bancaria · descuento para grupos de 5 o más personas
Cinco o más personas de una misma organización: solicite la tarifa de grupo al pedir la factura.
Diez o más: una versión interna para su institución puede costar menos por persona. Solicite un presupuesto para una formación interna.
Registration closes in 190 days (22 May 2027)
Institutional Application of Contracting Primary Care Networks and Essential Health Service Packages in Amman Training
Este programa ayuda a las organizaciones a fortalecer:
- Planificación de servicios
- Gestión de la calidad
- Gestión de la fuerza laboral
- Uso de los datos
- Alianzas
Los participantes regresan con herramientas prácticas para mejorar:
- Planes de servicio
- Revisiones de calidad
- Planes de personal
- Informes de desempeño
- Planificación del abastecimiento
El programa está concebido para que el aprendizaje pase del aula a la institución. Siempre que es posible, los participantes trabajan con sus propios procesos y documentos, y se marchan con un plan de acción que sus responsables pueden revisar y respaldar.
Pertinencia y aplicación regionales
Europa
Las instituciones europeas aplican la salud, la educación y los servicios sociales dentro de marcos normativos detallados y agendas de reforma. Los participantes de Europa pueden comparar su práctica con la de colegas de otras regiones y comprobar cómo funcionan los métodos consolidados en condiciones diferentes.
África
En toda África, los ministerios, organismos y equipos de proyecto que trabajan en salud, educación y servicios sociales operan cada vez más junto a programas financiados por donantes que exigen sistemas y evidencias claros. El programa ayuda a los participantes a adaptar las buenas prácticas a las instituciones y los recursos con los que trabajan.
Oriente Medio
En Oriente Medio, las estrategias nacionales de desarrollo y los planes de diversificación imponen exigencias crecientes a la salud, la educación y los servicios sociales. Los participantes estudian cómo desarrollar dentro de los organismos públicos y las empresas las capacidades que estos planes requieren.
Asia
Las instituciones de toda Asia combinan un rápido crecimiento con ambiciosos programas de modernización. Los participantes de Asia pueden compartir su experiencia en el escalamiento rápido de sistemas y conocer los enfoques utilizados en otros lugares.
Pacífico
Los pequeños Estados insulares y del Pacífico afrontan limitaciones particulares de tamaño, distancia y capacidad. El programa destaca enfoques prácticos y proporcionados en materia de salud, educación y servicios sociales, adecuados para instituciones más pequeñas.
Holding the programme in Amman, Jordan brings participants together away from their daily pressures, so they can compare how health, education and social services is handled in different settings. The same programme can also be delivered in-house for one institution, in its own country or online, with cases taken from its current work.
Perfil del país anfitrión: Jordania
Programas, talleres, visitas técnicas y cursos de formación en Amán, Jordania, de Risalat Consultants International
Estudiar fuera de su país ofrece a los participantes tiempo para concentrarse, una mirada nueva sobre su propia institución y la oportunidad de crear una red con colegas de otros países.
Contracting Primary Care Networks and Essential Health Service Packages in Amman Training Deliverables
Los participantes reciben apoyo antes, durante y después del programa, de modo que la preparación, el aprendizaje y el seguimiento formen una experiencia continua.
Antes del programa
- Evaluación previa del participante
- Contracting Primary Care Networks and Essential Health Service Packages in Amman Readiness Assessment
- Contracting Primary Care Networks and Essential Health Service Packages in Amman Resource Pack
- Materiales de lectura preparatoria
- Apoyo y asesoramiento gratuitos para el visado
Durante el programa
- Recogida en el aeropuerto y asistencia de bienvenida
- Alojamiento con desayuno
- Cena de bienvenida y networking
- Kit de formación de Risalat (bolsa, botella, taza, camiseta, gorra, funda de pasaporte, bolígrafos, cuaderno, imán y llavero)
- Comprehensive Contracting Primary Care Networks and Essential Health Service Packages in Amman Training Manual
- Plantilla de planificación de servicios
- Plantilla de plan de mejora de la calidad
- Plantilla de planificación de personal
- Plantilla de panel de desempeño
- Talleres prácticos y simulaciones
- Debates en grupo y aprendizaje entre pares
- Almuerzo y refrigerios diarios
- Acceso completo a las instalaciones de la sede de formación
- Mini Pad / tableta con materiales didácticos digitales
- Visita de campo (cuando proceda)
- Recorrido turístico por la ciudad
Después del programa
- Certificado de finalización
- Reconocimiento a la participación en programas de Risalat
- Materiales de consulta posteriores a la formación
- Lista de verificación para la revisión de servicios
- Hoja de seguimiento de mejoras
- Apoyo posterior a la formación y orientación de seguimiento
- Informe del programa
Las instituciones también pueden solicitar una versión interna de este programa adaptada a sus necesidades, impartida en sus instalaciones o en línea. Solicitar una propuesta.
Common Challenges in Contracting Primary Care Networks and Essential Health Service Packages in Amman, And How This Training Helps
¿Cómo pueden las instituciones planificar y gestionar los servicios para atender la demanda?
The programme addresses this directly on the first day (Institutional Commissioning Frameworks and Contractual Models), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
¿Cómo pueden las instituciones mejorar la calidad con respecto a las normas?
The programme addresses this directly on the second day (Translating Essential Service Packages into Contract Specifications), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
¿Cómo pueden las instituciones gestionar el personal y los recursos de forma eficaz?
The programme addresses this directly on the third day (Financial Architecture and Performance-Based Payment Design), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
¿Cómo pueden las instituciones utilizar los datos para orientar sus decisiones?
The programme addresses this directly on the fourth day (Clinical Verification and Quality Monitoring Protocols), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
¿Cómo pueden las instituciones trabajar con las comunidades y los socios?
The programme addresses this directly on the fifth day (Contract Administration, Dispute Resolution, and System Transition), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
Preguntas frecuentes
When and where does the Contracting Primary Care Networks and Essential Health Service Packages in Amman programme take place?
It runs from 21 Jun 2027 to 25 Jun 2027, in Amman, Jordan. The registration deadline is shown at the top of this page.
¿Quién debería asistir?
The programme is designed for health planners from the Federal Ministry of Health and State Health Directorates, procurement specialists managing health sector donor-financed portfolios, contract administrators overseeing public-private partnerships in healthcare, public health officers supervising Primary Care Network operations, and others who want practical skills in health, education and social services.
¿Recibiré un certificado?
Sí. Los participantes que completan el programa reciben un Certificado de finalización de Risalat Consultants International.
¿Puede impartirse este programa solo para nuestra institución?
Sí. Podemos impartir una versión interna a medida en sus instalaciones, en otra ciudad o en línea, construida en torno a sus propios casos. Utilice la solicitud de propuesta de esta página.
¿Necesito experiencia previa en salud, educación y servicios sociales?
No se requiere formación especializada más allá de la experiencia en un puesto afín. Una breve evaluación previa ayuda a los facilitadores a adaptar las sesiones al grupo.
Who Will Deliver This Programme
Each date is delivered by a team assigned from Risalat's expert network for this subject. For this programme we assign:
How we choose them: Experience in the region of the participants or comparable settings; Command of the financier rules that apply (World Bank, ADB, AfDB, EU, UN) where relevant; Delivery in English; other languages on request for in-house groups; No conflict of interest with participants' institutions.
Names and short CVs of the assigned experts are shared with registered participants and sponsoring organisations before the programme, on request. Are you an expert in this subject? Join our expert network.
Training courses in AmmanHealthcare training courses
Por qué Amán para este programa
Amán es una base tranquila para delegaciones de Oriente Medio y para temas humanitarios.
The Contracting Primary Care Networks and Essential Health Service Packages in Amman programme in June 2027 brings together officials and professionals from across the Middle East region and beyond. Sessions combine short inputs, case studies and group work on participants' own files, and the city's institutions can be added as a study visit on request.
Cómo llegar: Reina Alia (AMM).
Compruebe si necesita visado con el Verificador de visados gratuito y solicite una carta de invitación una vez inscrito.
El mismo tema en otras ciudades
- District Health Infrastructure Commissioning and Clinical Works in Casablanca (Casablanca)
- Emergency Nutrition & Essential Health Package Delivery in Conflict in Cairo (Cairo)
- Emergency Medical Supply Warehousing and Last-Mile Distribution in Penang (Penang)
- Medical Oxygen Infrastructure Operation and Safety in Dubai (Dubai)
- Health Facility Infrastructure Upgrading & Operational Planning in Accra (Accra)
- Healthcare Facility Design Standards and Quality Infrastructure in London (London)
Otros programas en Amán
- Trauma-Informed Pedagogy and Teacher Continuous Professional Support in Amman
- Mobile Money Emergency Cash Transfers and IDPs Targeting Protocols in Amman
- Targeted Cash Transfer Eligibility Verification and Fraud Mitigation in Amman
- Digital Financial Inclusion and Mobile Aid Delivery in Crisis Zones in Amman
- Teacher Incentive Stipend Administration and Attendance Verification in Amman
Relacionado: Contratación pública y gestión de contratos · diagnóstico de madurez de la contratación pública gratuito · todos los programas
- Marco y Regulaciones de Adquisiciones para Proyectos Banco Mundial
- MAPS: Metodología para la Evaluación de los Sistemas de Adquisiciones Iniciativa MAPS
- Open Contracting Partnership Open Contracting Partnership
For teams and institutions
Bring your team
Teams that learn together apply more at work. Tell us how many people and how you would like to take part: we reply with a group quote within two working days.
Other dates and cities for this subject: Health Systems and Health Project Management training courses (109 upcoming dates).
Más cursos de formación en Jordania · Todos los programas en Oriente Medio · Calendario de formación completo
Plan this programme in a roadmap: why it matters, why to approve it, the dates to plan and the career it builds.
