基于绩效的合同与服务交付监测

培训项目概述

Performance-Based Contracting (PBC) is a strategic procurement and management tool that ensures public services and outsourced projects deliver measurable, accountable results. Unlike traditional contracting methods focused on inputs or activities, PBC emphasizes clear output and outcome targets, aligning payments and incentives with verified service delivery performance. It fosters efficiency, transparency, and value for money in public sector operations while driving continuous improvement among service providers.

This training programme equips procurement officers, contract managers, policy makers, and public service leaders with both foundational knowledge and practical skills to design, implement, and monitor performance-based contracts. Participants will gain hands-on experience in structuring contracts that tie payments to performance indicators, developing monitoring frameworks, and applying risk management strategies. The course incorporates international policy frameworks, compliance standards, and real-world case studies drawn from diverse sectors such as infrastructure, healthcare, education, and public utilities, ensuring participants can translate learning into actionable strategies within their own organizations.

目标学员

This Performance-Based Contracting and Service Delivery Monitoring Training is ideal for professionals responsible for designing, managing, or evaluating contracts and public service delivery systems that prioritize measurable outcomes and accountability. It is designed for:

• Procurement and Contract Management Professionals
• Public Sector Service Delivery Managers
• Monitoring and Evaluation (M&E) Specialists
• Policy Makers and Regulatory Officers
• 项目与规划经理
• Auditors and Risk Management Officers
• Legal and Compliance Advisors in Public Procurement

培训项目目标

This programme is designed to equip professionals with the knowledge, tools, and frameworks necessary to develop, manage, and evaluate Performance-Based Contracting (PBC) mechanisms for improved public service delivery. By the end of the training, participants will be able to:

• Understand principles and frameworks of Performance-Based Contracting (PBC).
• Design contracts that tie payments and rewards to clearly defined service delivery outcomes.
• Set Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and monitoring mechanisms.
• Apply risk management and compliance strategies for contract governance.
• Conduct service delivery monitoring and performance audits.
• Align PBC strategies with national procurement policies and development goals.

培训项目内容

培训项目方法

The Performance-Based Contracting and Service Delivery Monitoring training programme is delivered through an interactive, practice-driven approach combining expert-led presentations, real-world case studies, group exercises, and simulations. Participants engage in drafting sample contracts, developing monitoring frameworks, and applying risk management strategies through hands-on workshops. The programme incorporates interactive discussions to encourage experience sharing, alongside practical tools such as contract templates, KPI checklists, and risk assessment models that participants can adapt for their own use. Daily recaps and feedback loops are integrated to reinforce learning outcomes and ensure the training remains responsive to participant needs, ensuring both theoretical knowledge and actionable skills are gained.

东道国概况

印度尼西亚雅加达, is a strategic location for hosting Performance-Based Contracting and Service Delivery Monitoring Training due to its active public procurement reforms and extensive use of PBC models in key sectors such as transport, healthcare, and public utilities. As a regional leader in Southeast Asia, Jakarta applies performance-based frameworks supported by international partners like the World Bank and ADB, offering participants valuable real-world case studies and potential site visits. The city combines strong regulatory frameworks aligned with UNCITRAL and WTO standards, a cost-effective training environment, and excellent international accessibility. Its growing ecosystem of governance, procurement, and infrastructure development initiatives makes Jakarta highly relevant for both public sector officials and private sector professionals focused on contract management and service delivery monitoring.

课程成果

学员将享受全方位服务，涵盖培训前、培训中及培训后所需的一切：

培训开始前

培训期间

• 机场接机与欢迎协助
• 全程住宿（含早餐）
• 欢迎晚宴，便于与其他学员及Risalat团队交流联谊
• Risalat培训礼包，包括：背包、水瓶、咖啡杯、T恤、帽子、护照套、笔、笔记本、冰箱贴、钥匙扣
• 培训期间每日提供午餐
• 全面的课程手册与培训资料
• 基于项目的模板、工具与工作表
• 迷你平板电脑，便于访问数字资源
• 数字化案例研究、阅读资料包与参考资料
• 提供样本数据集与实践练习
• 实地考察（如适用）
• 免费茶歇及全套培训场地设施
• 可使用在线学习资源
• 城市休闲观光
• 结业证书
• Risalat培训项目参与表彰奖

培训结束后

• 培训后支持与跟进指导
• 培训项目报告

雅加达所有培训项目更多监测评估与绩效管理培训项目

印度尼西亚更多培训课程 · 亚洲所有培训项目 · 完整培训日历