M&E & Performance Management5-day programme

National Laboratory Quality Management and Biosafety in Dubai

Dates19–23 Apr 2027
LocationDubai, United Arab Emirates
VenueShared on registration
Register by20 Mar 2027

Key facts

Dates
19–23 Apr 2027 (5 days)
Where
Dubai, United Arab Emirates
Fee per participant
£2,900 (GBP)
Payment
By invoice and bank transfer
Registration closes
20 Mar 2027
Certificate
Certificate of completion
On this page 14 sections

Programme Overview

National health systems rely on resilient diagnostic networks to deliver accurate clinical findings and maintain epidemiological vigilance.⁣​‌​‌​​‌​​‌‌​‌‌​​​​‌‌​‌‌‌​​‌‌​​‌‌​​‌​‌‌‌​​​‌‌​​​‌​‌‌‌‌​​​​‌‌​‌​‌​⁣ This five-day training programme in Dubai addresses the operational imperatives of laboratory governance, quality management systems, and biosecurity protocols. Participants examine the technical criteria required to align diagnostic facilities with international quality benchmarks, focusing on institutional leadership, continuous quality improvement, and the reduction of analytical errors across all tiers of public health testing facilities.

The curriculum integrates international standards, principally ISO 15189:2022 and the World Health Organization Laboratory Biosafety Manual, fourth edition. Attendees explore administrative controls, engineering containment measures, and microbiological risk assessment methodologies essential for safeguarding personnel and surrounding communities. Through structured modules, the programme details practical workflows for specimen tracking, reagent verification, equipment calibration, and data integrity, ensuring that testing processes remain robust under variable operating environments.

Delivered through an applied operational lens, the course prepares laboratory leaders to design and enforce statutory biosafety measures and quality control plans within their home institutions. Participants acquire the tools necessary to systematically evaluate diagnostic infrastructure, address non-conformities, and supervise cross-cutting laboratory networks. By linking technical requirements with regulatory compliance, the training strengthens institutional capability to deliver safe, dependable, and verifiable diagnostic services across national health tiers.

Strengthening diagnostic safety and testing accuracy is urgent as public health systems work to consolidate investments made under the Zimbabwe COVID-19 Response and Essential Health Services Additional Financing.⁣​‌​‌​​‌​​‌‌​‌‌​​​​‌‌​‌‌‌​​‌‌​​‌‌​​‌​‌‌‌​​​‌‌​​​‌​‌‌‌‌​​​​‌‌​‌​‌​⁣ National frameworks require upgraded containment infrastructure, rigorous quality assurance, and standardised bio-risk management to sustain expanded testing services, safeguard staff against high-consequence pathogens, and maintain public confidence in diagnostic networks.

Delivered by Risalat Consultants International in Dubai, United Arab Emirates, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.

The Programme Strengthens Institutional Capability

  • Foundations of laboratory quality management systems and diagnostic governance
  • Structure and clauses of ISO 15189:2022 for medical laboratories
  • Document control architectures: drafting quality manuals and standard operating procedures
  • Resource management: personnel competence, reagent control, and equipment qualification
  • Practical gap analysis against national and international accreditation criteria
  • Principles of the WHO Laboratory Biosafety Manual (LBM4) risk-based approach
  • Engineering controls, primary containment, and biosafety cabinet validation
  • Personal protective equipment selection, operational limitations, and disposal
  • Strategic thinking and direction setting
  • Leading and developing teams
  • Decision making and problem solving
  • Communication and influence

It is designed for national and provincial laboratory directors, laboratory biosafety and biosecurity officers, diagnostic quality assurance managers and others who want practical, current skills in leadership, management and communication.


The Growing Importance of National Laboratory Quality Management and Biosafety in Dubai

Institutions change faster than ever: new policies, technologies and expectations from citizens and partners. Leaders and managers who can set direction, build teams and manage change make the difference between plans and results.

Strong leadership is a set of practical skills: deciding, communicating, negotiating, developing people and leading change. These skills can be learnt and improved with practice and feedback.

Organisations increasingly require professionals capable of:

  • Set clear direction and priorities
  • Lead and motivate teams through change
  • Communicate and negotiate effectively
  • Manage performance fairly
  • Make sound decisions under pressure

Strong leadership, management and communication systems help organisations:

  • Turn strategies into results
  • Build motivated, capable teams
  • Manage change with less resistance
  • Improve relations with partners and stakeholders

This National Laboratory Quality Management and Biosafety in Dubai programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.


Who Should Attend This National Laboratory Quality Management and Biosafety in Dubai Training?

This programme is designed for:

  • National and provincial laboratory directors
  • Laboratory biosafety and biosecurity officers
  • Diagnostic quality assurance managers
  • Pathology laboratory supervisors
  • Ministry of Health laboratory services coordinators
  • Public health reference laboratory scientists
  • Infection prevention and control leads in diagnostic facilities
  • Procurement specialists managing diagnostic and cold chain equipment
  • Regulatory inspectors overseeing clinical testing laboratories
  • Directors and senior managers
  • Heads of department and unit
  • Middle managers and team leaders

The programme suits experienced professionals as well as those moving into new responsibilities. Groups that mix institutions and countries are encouraged, because participants learn a great deal from each other’s experience.

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National Laboratory Quality Management and Biosafety in Dubai Training Objectives

Upon successful completion of this National Laboratory Quality Management and Biosafety in Dubai Training, participants will be able to:

  • Align diagnostic laboratory operations with the management and technical requirements of ISO 15189:2022
  • Execute risk-based biosafety assessments using the WHO Laboratory Biosafety Manual fourth edition framework
  • Establish robust specimen chain of custody and traceability procedures across the diagnostic pathway
  • Formulate an institutional bio-risk mitigation manual covering administrative, engineering, and operational controls
  • Design a laboratory internal audit programme to identify and rectify quality system non-conformities
  • Implement standardised external quality assessment and internal quality control validation workflows
  • Structure incident reporting and emergency response procedures for laboratory biocontainment breaches
  • Explain current approaches to leadership in public and private institutions
  • Set direction and priorities for their team
  • Lead, motivate and develop people

Each objective is practised during the programme through exercises, cases or group work, so that participants leave able to do it, not only to describe it.


Programme Contents and Structure

Your 5-day journey tap a day to see the sessions
    • Foundations of laboratory quality management systems and diagnostic governance
    • Structure and clauses of ISO 15189:2022 for medical laboratories
    • Document control architectures: drafting quality manuals and standard operating procedures
    • Resource management: personnel competence, reagent control, and equipment qualification
    • Practical gap analysis against national and international accreditation criteria
Full day-by-day contents

The programme runs over 5 days. Each day combines expert input, practical work and a closing workshop or case study:

  • First Day: Day 1: Laboratory Quality Management Architecture and ISO 15189
  • Second Day: Day 2: Biosafety Containment, Biosecurity, and Risk Assessment
  • Third Day: Day 3: Pre-Analytical Traceability and Sample Logistics
  • Fourth Day: Day 4: Analytical Quality Control and Post-Analytical Verification
  • Fifth Day: Day 5: Laboratory Internal Audits and Continual Improvement

Full day-by-day contents

First Day | Day 1: Laboratory Quality Management Architecture and ISO 15189

  • Foundations of laboratory quality management systems and diagnostic governance
  • Structure and clauses of ISO 15189:2022 for medical laboratories
  • Document control architectures: drafting quality manuals and standard operating procedures
  • Resource management: personnel competence, reagent control, and equipment qualification
  • Practical gap analysis against national and international accreditation criteria

Workshop: Day 1: Laboratory Quality Management Architecture and ISO 15189: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Second Day | Day 2: Biosafety Containment, Biosecurity, and Risk Assessment

  • Principles of the WHO Laboratory Biosafety Manual (LBM4) risk-based approach
  • Engineering controls, primary containment, and biosafety cabinet validation
  • Personal protective equipment selection, operational limitations, and disposal
  • Dual-use research, biological material inventory control, and facility physical biosecurity
  • Conducting risk assessments for handling high-consequence pathogens

Workshop: Day 2: Biosafety Containment, Biosecurity, and Risk Assessment: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Third Day | Day 3: Pre-Analytical Traceability and Sample Logistics

  • Pre-analytical variables, specimen collection standards, and rejection protocols
  • Chain of custody frameworks and data integrity for diagnostic referral networks
  • Packaging and transport of dangerous goods in accordance with national and international rules
  • Cold chain management, monitoring systems, and temperature excursion protocols
  • Addressing contamination risks and bio-hazards during diagnostic intake

Case Study: Day 3: Pre-Analytical Traceability and Sample Logistics in Practice

Participants analyse a realistic case, compare the choices made with good practice and draw lessons they can use in their own setting.

Fourth Day | Day 4: Analytical Quality Control and Post-Analytical Verification

  • Internal quality control design: Westgard rules, Levey-Jennings charts, and run validation
  • Participation in External Quality Assessment (EQA) and proficiency testing schemes
  • Handling post-analytical processes: clinical reporting, critical value alerts, and turn-around time
  • Managing diagnostic non-conforming work and instituting corrective actions
  • Drafting institutional bio-risk mitigation and chemical safety plans

Workshop: Day 4: Analytical Quality Control and Post-Analytical Verification: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Fifth Day | Day 5: Laboratory Internal Audits and Continual Improvement

  • Audit principles, planning, and execution based on ISO 19011 guidance
  • Developing internal audit checklists tailored to laboratory biosafety and quality tiers
  • Reporting audit findings, root cause analysis, and corrective action verification
  • Management review meetings: using audit outputs to drive diagnostic reform
  • Final presentation and peer review of participants' drafted internal audit frameworks

Capstone Exercise: National Laboratory Quality Management and Biosafety in Dubai Action Plan for Your Institution

Participants bring the week together in an action plan for their own institution, with priorities, owners and first steps, and present it for feedback from peers and facilitators.

  1. Transaction
  2. Record
  3. Control
  4. Evidence
  5. Opinion
The audit trailAn auditor can only rely on a figure if every link back to the original transaction holds.

National Laboratory Quality Management and Biosafety in Dubai Training Methodology

The training employs adult learning techniques centred on practical application, including scenario-based risk assessments, standard review workshops, and document drafting exercises.⁣​‌​‌​​‌​​‌‌​‌‌​​​​‌‌​‌‌‌​​‌‌​​‌‌​​‌​‌‌‌​​​‌‌​​​‌​‌‌‌‌​​​​‌‌​‌​‌​⁣ Participants work individually and in small cohorts to analyse authentic laboratory workflows, audit findings, and contamination incidents, translating technical standards into operational tools. Facilitated plenary discussions enable peer exchange on institutional challenges, supported by continuous instructor feedback on draft quality manuals and audit plans.

The programme combines:

  • Expert-led sessions on current practice
  • Regional and international case studies
  • Group work and practical exercises
  • Simulations and role plays where relevant
  • Discussion of participants' own challenges
  • Peer learning across institutions and countries
  • Practical tools and templates to take back to work
  • Daily reflection and action planning

Before the programme, a short pre-assessment helps the facilitators understand each participant’s role and priorities, so that examples and exercises can be adjusted to the group. Each day ends with a short reflection in which participants note what they will apply at work.


Expected Outcomes

Upon completion of this National Laboratory Quality Management and Biosafety in Dubai Training, participants will be able to:

  • Complete an actionable gap analysis matrix aligned with ISO 15189:2022 diagnostic benchmarks
  • Produce a tailored institutional bio-risk mitigation manual covering containment and waste protocols
  • Develop a functional internal audit checklist and audit scheduling framework for diagnostic facilities
  • Standardise specimen chain of custody and rejection logs to reduce pre-analytical errors
  • Establish systematic root cause analysis and corrective action workflows for laboratory non-conformities
  • Execute structured biosafety risk assessments for handling high-priority infectious clinical specimens
  • Set clear direction and priorities
  • Lead and develop teams

Participants leave with a personal action plan and practical tools they can use in their institution from the first week back. Institutions that send several participants can use the programme to agree shared methods and templates across teams, which makes improvements easier to sustain.

Plan your team's places

£2,900 per participant · invoice and bank transfer · groups of 5 or more receive a discount

1participant(s)
£2,900at the standard fee

Registration closes in 131 days (20 Mar 2027)


Institutional Application of National Laboratory Quality Management and Biosafety in Dubai Training

This programme supports organisations in strengthening:

  • Leadership and management
  • Team development
  • Change management
  • Communication
  • Performance management

Participants return with practical tools to improve:

  • Team plans
  • Coaching
  • Change plans
  • Stakeholder communication
  • Performance reviews

The programme is built so that learning moves from the classroom into the institution. Participants work on their own processes and documents where possible, and leave with an action plan that their managers can review and support.


Regional Relevance & Application

Europe

European institutions apply leadership, management and communication within detailed regulatory frameworks and reform agendas. Participants from Europe can compare their practice with colleagues from other regions and test how established methods work under different conditions.

Africa

Across Africa, ministries, agencies and project teams working in leadership, management and communication increasingly operate alongside donor-financed programmes that expect clear systems and evidence. The programme helps participants adapt good practice to the institutions and resources they work with.

Middle East

In the Middle East, national development strategies and diversification plans place growing demands on leadership, management and communication. Participants explore how to build the capability these plans need inside public bodies and companies.

Asia

Institutions across Asia combine rapid growth with ambitious modernisation programmes. Participants from Asia can share their experience of scaling systems quickly and learn from approaches used elsewhere.

Pacific

Small island and Pacific states face particular constraints of size, distance and capacity. The programme highlights practical, proportionate approaches to leadership, management and communication that suit smaller institutions.

Holding the programme in Dubai, United Arab Emirates brings participants together away from their daily pressures, so they can compare how leadership, management and communication is handled in different settings. The same programme can also be delivered in-house for one institution, in its own country or online, with cases taken from its current work.


Host Country Profile – United Arab Emirates

Programmes, Workshops, Exposures, Training Courses in Dubai, UAE by Risalat Consultants International

Studying away from their own country gives participants time to focus, a fresh view of their own institution and the chance to build a network with colleagues from other countries.


National Laboratory Quality Management and Biosafety in Dubai Training Deliverables

Participants receive support before, during and after the programme, so that preparation, learning and follow-up form one continuous experience.

Before the Programme

  • Participant Pre-Assessment
  • National Laboratory Quality Management and Biosafety in Dubai Readiness Assessment
  • National Laboratory Quality Management and Biosafety in Dubai Resource Pack
  • Preparatory Reading Materials
  • Complimentary Visa Support & Advisory

During the Programme

  • Airport Pickup & Welcome Assistance
  • Accommodation with Breakfast
  • Welcome Networking Dinner
  • Risalat Training Kit (Bag, Bottle, Mug, T-Shirt, Cap, Passport Cover, Pens, Notebook, Magnet & Keychain)
  • Comprehensive National Laboratory Quality Management and Biosafety in Dubai Training Manual
  • Leadership Self-Assessment
  • Team Development Plan Template
  • Change Plan Template
  • Negotiation Preparation Sheet
  • Practical Workshops & Simulations
  • Group Discussions & Peer Learning
  • Daily Lunch and Refreshments
  • Full Access to Training Venue Facilities
  • Mini Pad / Tablet with Digital Learning Materials
  • Field Visit (where applicable)
  • Entertaining City Tour

After the Programme

  • Certificate of Completion
  • Risalat Programme Participation Recognition Award
  • Post-Training Reference Materials
  • Personal Development Plan Template
  • Coaching Conversation Guide
  • Post-Training Support & Follow-Up Guidance
  • Programme Report

Institutions can also request a tailored in-house version of this programme, delivered at their premises or online. Request a proposal.


Common Challenges in National Laboratory Quality Management and Biosafety in Dubai, And How This Training Helps

How can institutions set clear direction and priorities?

The programme addresses this directly on the first day (Day 1: Laboratory Quality Management Architecture and ISO 15189), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions lead and motivate teams through change?

The programme addresses this directly on the second day (Day 2: Biosafety Containment, Biosecurity, and Risk Assessment), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions communicate and negotiate effectively?

The programme addresses this directly on the third day (Day 3: Pre-Analytical Traceability and Sample Logistics), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions manage performance fairly?

The programme addresses this directly on the fourth day (Day 4: Analytical Quality Control and Post-Analytical Verification), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions make sound decisions under pressure?

The programme addresses this directly on the fifth day (Day 5: Laboratory Internal Audits and Continual Improvement), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.


Frequently Asked Questions

When and where does the National Laboratory Quality Management and Biosafety in Dubai programme take place?

It runs from 19 Apr 2027 to 23 Apr 2027, in Dubai, United Arab Emirates. The registration deadline is shown at the top of this page.

Who should attend?

The programme is designed for national and provincial laboratory directors, laboratory biosafety and biosecurity officers, diagnostic quality assurance managers, pathology laboratory supervisors, and others who want practical skills in leadership, management and communication.

Will I receive a certificate?

Yes. Participants who complete the programme receive a Certificate of Completion from Risalat Consultants International.

Can this programme be delivered for our institution only?

Yes. We can deliver a tailored in-house version at your premises, in another city or online, built around your own cases. Use the proposal request on this page.

Do I need prior experience in leadership, management and communication?

No specialist background is required beyond experience in a related role. A short pre-assessment helps the facilitators adapt the sessions to the group.

Training courses in DubaiM&E & Performance Management training courses

Why Dubai for this programme

Dubai is a one-flight hub for Africa, Asia and Europe, with simple visas for many nationalities and modern training venues.

The National Laboratory Quality Management and Biosafety in Dubai programme in April 2027 brings together officials and professionals from across the Middle East region and beyond. Sessions combine short inputs, case studies and group work on participants' own files, and the city's institutions can be added as a study visit on request.

Getting there: Dubai International (DXB).

Check whether you need a visa with the free Visa Checker, and ask for an invitation letter once you are registered.

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