Retirement and Social Insurance5-day programme

Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis

Dates4–8 Jan 2027
LocationTunis, Tunisia
VenueShared on registration
Register by5 Dec 2026

Key facts

Dates
4–8 Jan 2027 (5 days)
Where
Tunis, Tunisia
Fee per participant
£2,750 (GBP)
Payment
By invoice and bank transfer
Registration closes
5 Dec 2026
Certificate
Certificate of completion
On this page 12 sections

Programme Overview

Post-crisis recovery demands social assistance systems that are robust, responsive, and administratively coherent.⁣​‌​‌​​‌​​‌‌​‌‌​​​‌‌​‌‌‌​​​‌‌‌​​​​​‌​‌‌‌​​​‌‌​​​‌​‌‌‌‌​​​​‌‌​‌​‌​⁣ Protracted instability often leaves public delivery channels deeply fragmented, with multiple parallel assistance schemes operating across distinct government bodies and international agencies. This five-day executive programme in Tunis equips social policy leads with the technical tools needed to map disparate cash, voucher, and in-kind interventions, identify structural duplications, and draft realistic roadmaps for national safety net consolidation that reflect the operational realities of post-crisis institutional recovery.

Participants explore the core building blocks of unified social protection delivery systems, focusing on modern social registry design, institutional coordination structures, and objective targeting methodologies. The curriculum examines proxy means testing, community-based verification, and multi-tiered vulnerability assessments to replace ad hoc selection criteria with equitable standards. Through comparative case analysis, delegates evaluate strategies for bridging emergency humanitarian assistance and long-term state-led safety nets, ensuring that crisis-affected populations receive coherent, predictable support while public administrative infrastructure is restored.

The training emphasizes institutional coordination mechanisms, data governance, and fiscal sustainability. Operating in Tunis, delegates engage in applied policy design exercises, examining interoperability frameworks, unified grievance redress mechanisms, and robust monitoring frameworks. By testing administrative consolidation tools against typical post-conflict bottlenecks, such as divided ministerial mandates, contested civil registries, and volatile fiscal spaces, attendees acquire the operational confidence needed to lead national social protection reforms, harmonise donor-financed social safety net projects, and formulate evidence-based policy proposals.

Institutional fragmentation poses a continuous challenge to basic public service delivery in post-crisis transitions, particularly in environments recovering from sustained administrative division.⁣​‌​‌​​‌​​‌‌​‌‌​​​‌‌​‌‌‌​​​‌‌‌​​​​​‌​‌‌‌​​​‌‌​​​‌​‌‌‌‌​​​​‌‌​‌​‌​⁣ Transition assistance frameworks, including state-building mechanisms supporting Libyan recovery, prioritize the consolidation of fragmented emergency safety nets into durable, unified social protection systems. Addressing this fragmentation is critical now to reduce administrative waste, resolve duplicate beneficiary allocations, and re-establish transparent social contracts. Transition leads need immediate operational capability to align disparate transfer schemes, coordinate civil data infrastructure, and design inclusive national policies that support stabilization.

Delivered by Risalat Consultants International in Tunis, Tunisia, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.

The Programme Strengthens Institutional Capability

  • Diagnostics of post-crisis social assistance architecture and institutional fragmentation
  • Conducting comprehensive transfer inventories across ministerial and donor-funded schemes
  • Identifying administrative duplication, benefit gaps, and leakage in parallel delivery models
  • The humanitarian-development nexus: Transitioning from emergency relief to statutory safety nets
  • Applied policy exercise: Developing an institutional inventory matrix for crisis-affected administrations
  • Comparative evaluation of targeting approaches: Categorical, geographic, and means-tested methods
  • Design and calibration of Proxy Means Testing (PMT) models in dynamic, data-poor environments
  • Integrating community-based verification mechanisms with objective welfare assessments
  • Environmental and social risk screening
  • Assessment instruments and management plans
  • Stakeholder engagement planning
  • Grievance mechanisms that work

It is designed for social protection policy directors and technical leads from transitional administrations, senior technical advisers from ministries of social affairs, labour, and planning, national social fund managers and social safety net project coordinators and others who want practical, current skills in environmental, social and stakeholder management.

  1. Collect
  2. Clean
  3. Store
  4. Analyse
  5. Decide
From data to decisionsThis programme works through: Collect, Store, Analyse, Decide (highlighted).Decisions are only as good as the weakest step, which is often cleaning and quality checks.

The Growing Importance of Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis

Financiers now require projects to identify and manage environmental and social risks from the start, and to involve the people affected. Weak safeguards management causes delays, suspended disbursements and lasting harm to communities.

Good practice in stakeholder engagement, grievance handling, inclusion and resettlement protects people and keeps projects on track. Teams who understand the standards and apply them early save time and build trust.

Organisations increasingly require professionals capable of:

  • Screen and classify environmental and social risks
  • Prepare and implement management plans
  • Engage stakeholders meaningfully throughout the project
  • Run grievance mechanisms that resolve issues
  • Monitor and report on commitments to financiers

Strong environmental, social and stakeholder management systems help organisations:

  • Avoid delays and suspended disbursements
  • Protect communities and workers
  • Meet financier standards and commitments
  • Build trust with affected people and the public

This Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.


Who Should Attend This Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis Training?

This programme is designed for:

  • Social protection policy directors and technical leads from transitional administrations
  • Senior technical advisers from ministries of social affairs, labour, and planning
  • National social fund managers and social safety net project coordinators
  • Technical specialists managing post-conflict reconstruction and transition assistance portfolios
  • Project management unit directors implementing World Bank, AfDB, and UN social assistance operations
  • Public finance and social expenditure budget analysts within finance ministries
  • Information management and database leads developing social registries and civil identification linkages
  • Grievance redress and accountability officers working within national welfare authorities
  • Programme officers bridging humanitarian cash transfers and national public delivery channels
  • Environmental and social specialists
  • Safeguards officers in PIUs
  • Project and programme managers

The programme suits experienced professionals as well as those moving into new responsibilities. Groups that mix institutions and countries are encouraged, because participants learn a great deal from each other’s experience.

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Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis Training Objectives

Upon successful completion of this Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis Training, participants will be able to:

  • Assess institutional fragmentation across existing social safety net schemes using systematic mapping frameworks
  • Formulate unified targeting rules that combine categorical, geographic, and proxy means testing principles
  • Design institutional coordination frameworks to align overlapping ministerial mandates and delivery units
  • Establish data interoperability and personal data protection standards for unified national social registries
  • Create unified grievance redress mechanisms and accountability protocols across all national transfer programmes
  • Model the fiscal space and budget implications of consolidating disparate social assistance subsidies and transfers
  • Draft comprehensive operational manuals for harmonised post-crisis cash and in-kind social assistance delivery
  • Explain the environmental and social standards that apply to their projects
  • Screen and classify risks and impacts
  • Prepare the key instruments and management plans

Each objective is practised during the programme through exercises, cases or group work, so that participants leave able to do it, not only to describe it.


Programme Contents and Structure

Your 5-day journey tap a day to see the sessions
    • Diagnostics of post-crisis social assistance architecture and institutional fragmentation
    • Conducting comprehensive transfer inventories across ministerial and donor-funded schemes
    • Identifying administrative duplication, benefit gaps, and leakage in parallel delivery models
    • The humanitarian-development nexus: Transitioning from emergency relief to statutory safety nets
    • Applied policy exercise: Developing an institutional inventory matrix for crisis-affected administrations
Full day-by-day contents

The programme runs over 5 days. Each day combines expert input, practical work and a closing workshop or case study:

  • First Day: Mapping Institutional Fragmentation and Transfer Inventories
  • Second Day: Targeting Harmonisation and Eligibility Methodologies
  • Third Day: Unified Social Registries and Data Infrastructure
  • Fourth Day: Payment Systems, Grievance Redress, and Operations
  • Fifth Day: Fiscal Space, Policy Frameworks, and Strategic Reform Roadmaps

Full day-by-day contents

First Day | Mapping Institutional Fragmentation and Transfer Inventories

  • Diagnostics of post-crisis social assistance architecture and institutional fragmentation
  • Conducting comprehensive transfer inventories across ministerial and donor-funded schemes
  • Identifying administrative duplication, benefit gaps, and leakage in parallel delivery models
  • The humanitarian-development nexus: Transitioning from emergency relief to statutory safety nets
  • Applied policy exercise: Developing an institutional inventory matrix for crisis-affected administrations

Workshop: Mapping Institutional Fragmentation and Transfer Inventories: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Second Day | Targeting Harmonisation and Eligibility Methodologies

  • Comparative evaluation of targeting approaches: Categorical, geographic, and means-tested methods
  • Design and calibration of Proxy Means Testing (PMT) models in dynamic, data-poor environments
  • Integrating community-based verification mechanisms with objective welfare assessments
  • Standardising eligibility thresholds and scoring formulas across diverse administrative jurisdictions
  • Practical workshop: Resolving targeting conflicts and recertifying contested beneficiary lists

Workshop: Targeting Harmonisation and Eligibility Methodologies: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Third Day | Unified Social Registries and Data Infrastructure

  • Architectural foundations of national social registries versus dynamic beneficiary registries
  • Interoperability standards: Linking civil registration, identity management, and welfare registries
  • Data protection, privacy safeguards, and secure information sharing across administrative bodies
  • Field data collection protocols, digital registration platforms, and managing offline intake
  • Technical simulation: Drafting a multi-agency data exchange protocol and governance charter

Case Study: Unified Social Registries and Data Infrastructure in Practice

Participants analyse a realistic case, compare the choices made with good practice and draw lessons they can use in their own setting.

Fourth Day | Payment Systems, Grievance Redress, and Operations

  • Consolidating cash delivery mechanisms: Electronic transfers, commercial banks, and post offices
  • Establishing unified payment reconciliation, auditing standards, and operational risk controls
  • Designing integrated Grievance Redress Mechanisms (GRM) for registration and delivery appeals
  • Public communication and citizen engagement strategies during national scheme harmonisation
  • Case design: Formulating a standardized field operations manual for harmonised benefit distribution

Workshop: Payment Systems, Grievance Redress, and Operations: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Fifth Day | Fiscal Space, Policy Frameworks, and Strategic Reform Roadmaps

  • Fiscal assessment: Estimating the cost of consolidated safety nets and phasing out inefficient subsidies
  • Institutional governance models: Lead agency models, inter-ministerial councils, and executive secretariats
  • Aligning external donor funding, development bank loans, and national budget allocations
  • Risk mitigation: Managing political economy dynamics, vested interests, and administrative resistance
  • Action planning: Presenting comprehensive national social protection harmonisation roadmaps

Capstone Exercise: Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis Action Plan for Your Institution

Participants bring the week together in an action plan for their own institution, with priorities, owners and first steps, and present it for feedback from peers and facilitators.


Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis Training Methodology

The programme utilises adult learning methodologies structured around practical policy formulation and administrative problem-solving.⁣​‌​‌​​‌​​‌‌​‌‌​​​‌‌​‌‌‌​​​‌‌‌​​​​​‌​‌‌‌​​​‌‌​​​‌​‌‌‌‌​​​​‌‌​‌​‌​⁣ Delegates examine institutional diagnostics, evaluate real operational guidelines from post-conflict social funds, and apply analytical templates to simulated national transfer portfolios. Collaborative working groups address policy trade-offs, targeting inconsistencies, and data interoperability barriers. Daily sessions balance technical presentations with peer review and applied drafting exercises, culminating in the creation of a tailored institutional harmonisation roadmap directly applicable to delegates' home ministries.

The programme combines:

  • Expert-led sessions on current practice
  • Regional and international case studies
  • Group work and practical exercises
  • Simulations and role plays where relevant
  • Discussion of participants' own challenges
  • Peer learning across institutions and countries
  • Practical tools and templates to take back to work
  • Daily reflection and action planning

Before the programme, a short pre-assessment helps the facilitators understand each participant’s role and priorities, so that examples and exercises can be adjusted to the group. Each day ends with a short reflection in which participants note what they will apply at work.

Your projectCommunitiesGovernmentDonorsCivil societyPrivate sectorMedia
Who shapes the projectThis programme works through: Communities, Government, Donors, Private sector, Media (highlighted).Engagement plans start with who is affected and who has influence, then match the method to each group.

Expected Outcomes

Upon completion of this Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis Training, participants will be able to:

  • Ability to audit fragmented welfare programmes and design a coherent national safety net portfolio
  • Capability to establish harmonised eligibility criteria and calibrated targeting formulas across institutions
  • Competence to design governance structures and technical specifications for unified social registries
  • Skill to integrate grievance handling and accountability mechanisms into national administrative delivery
  • Capacity to conduct fiscal modeling for safety net consolidation and subsidy reform transitions
  • Confidence to lead cross-ministerial negotiations and coordinate external development assistance programmes
  • Screen and classify environmental and social risks
  • Prepare and apply management plans

Participants leave with a personal action plan and practical tools they can use in their institution from the first week back. Institutions that send several participants can use the programme to agree shared methods and templates across teams, which makes improvements easier to sustain.

Plan your team's places

£2,750 per participant · invoice and bank transfer · groups of 5 or more receive a discount

1participant(s)
£2,750at the standard fee

Registration closes in 26 days (5 Dec 2026)


Institutional Application of Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis Training

This programme supports organisations in strengthening:

  • Environmental and social risk management
  • Stakeholder engagement
  • Grievance redress
  • Contractor management
  • Inclusion of vulnerable groups

Participants return with practical tools to improve:

  • Management plans
  • Engagement plans
  • Grievance logs
  • Monitoring reports
  • Incident reporting

The programme is built so that learning moves from the classroom into the institution. Participants work on their own processes and documents where possible, and leave with an action plan that their managers can review and support.


Regional Relevance & Application

Europe

European institutions apply environmental, social and stakeholder management within detailed regulatory frameworks and reform agendas. Participants from Europe can compare their practice with colleagues from other regions and test how established methods work under different conditions.

Africa

Across Africa, ministries, agencies and project teams working in environmental, social and stakeholder management increasingly operate alongside donor-financed programmes that expect clear systems and evidence. The programme helps participants adapt good practice to the institutions and resources they work with.

Middle East

In the Middle East, national development strategies and diversification plans place growing demands on environmental, social and stakeholder management. Participants explore how to build the capability these plans need inside public bodies and companies.

Asia

Institutions across Asia combine rapid growth with ambitious modernisation programmes. Participants from Asia can share their experience of scaling systems quickly and learn from approaches used elsewhere.

Pacific

Small island and Pacific states face particular constraints of size, distance and capacity. The programme highlights practical, proportionate approaches to environmental, social and stakeholder management that suit smaller institutions.

Holding the programme in Tunis, Tunisia brings participants together away from their daily pressures, so they can compare how environmental, social and stakeholder management is handled in different settings. The same programme can also be delivered in-house for one institution, in its own country or online, with cases taken from its current work.


Host Country Profile – Tunisia

Tunis is well placed for capacity building programmes in public sector administration, international trade, infrastructure management and environmental policy. Its central location in the Maghreb attracts professionals and project teams from neighbouring countries across North Africa and the wider Mediterranean basin.

Studying away from their own country gives participants time to focus, a fresh view of their own institution and the chance to build a network with colleagues from other countries.


Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis Training Deliverables

Participants receive support before, during and after the programme, so that preparation, learning and follow-up form one continuous experience.

Before the Programme

  • Participant Pre-Assessment
  • Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis Readiness Assessment
  • Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis Resource Pack
  • Preparatory Reading Materials
  • Complimentary Visa Support & Advisory

During the Programme

  • Airport Pickup & Welcome Assistance
  • Accommodation with Breakfast
  • Welcome Networking Dinner
  • Risalat Training Kit (Bag, Bottle, Mug, T-Shirt, Cap, Passport Cover, Pens, Notebook, Magnet & Keychain)
  • Comprehensive Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis Training Manual
  • Risk Screening Checklist
  • Stakeholder Engagement Plan Template
  • Grievance Log Template
  • Environmental and Social Monitoring Template
  • Practical Workshops & Simulations
  • Group Discussions & Peer Learning
  • Daily Lunch and Refreshments
  • Full Access to Training Venue Facilities
  • Mini Pad / Tablet with Digital Learning Materials
  • Field Visit (where applicable)
  • Entertaining City Tour

After the Programme

  • Certificate of Completion
  • Risalat Programme Participation Recognition Award
  • Post-Training Reference Materials
  • Commitment Tracking Sheet
  • Contractor Compliance Checklist
  • Post-Training Support & Follow-Up Guidance
  • Programme Report

Institutions can also request a tailored in-house version of this programme, delivered at their premises or online. Request a proposal.


Common Challenges in Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis, And How This Training Helps

How can institutions screen and classify environmental and social risks?

The programme addresses this directly on the first day (Mapping Institutional Fragmentation and Transfer Inventories), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions prepare and implement management plans?

The programme addresses this directly on the second day (Targeting Harmonisation and Eligibility Methodologies), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions engage stakeholders meaningfully throughout the project?

The programme addresses this directly on the third day (Unified Social Registries and Data Infrastructure), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions run grievance mechanisms that resolve issues?

The programme addresses this directly on the fourth day (Payment Systems, Grievance Redress, and Operations), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions monitor and report on commitments to financiers?

The programme addresses this directly on the fifth day (Fiscal Space, Policy Frameworks, and Strategic Reform Roadmaps), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.


Frequently Asked Questions

When and where does the Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis programme take place?

It runs from 4 Jan 2027 to 8 Jan 2027, in Tunis, Tunisia. The registration deadline is shown at the top of this page.

Who should attend?

The programme is designed for social protection policy directors and technical leads from transitional administrations, senior technical advisers from ministries of social affairs, labour, and planning, national social fund managers and social safety net project coordinators, technical specialists managing post-conflict reconstruction and transition assistance portfolios, and others who want practical skills in environmental, social and stakeholder management.

Will I receive a certificate?

Yes. Participants who complete the programme receive a Certificate of Completion from Risalat Consultants International.

Can this programme be delivered for our institution only?

Yes. We can deliver a tailored in-house version at your premises, in another city or online, built around your own cases. Use the proposal request on this page.

Do I need prior experience in environmental, social and stakeholder management?

No specialist background is required beyond experience in a related role. A short pre-assessment helps the facilitators adapt the sessions to the group.

Training courses in TunisRetirement and Social Insurance training courses

Why Tunis for this programme

Tunis is the administrative and political hub of Tunisia, hosting major national ministries and public institutions. Visiting delegations can examine public administration practices, trade systems at the Port of Rades, and regional initiatives. The city is straightforward to reach through direct international flights connecting North Africa, Europe, and parts of the Middle East.

The Post-Crisis Social Protection System Harmonisation and Policy Design in Tunis programme in January 2027 brings together officials and professionals from across the Africa region and beyond. Sessions combine short inputs, case studies and group work on participants' own files, and the city's institutions can be added as a study visit on request.

Getting there: Tunis-Carthage International Airport (TUN).

Check whether you need a visa with the free Visa Checker, and ask for an invitation letter once you are registered.

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