We accept applications for this role for future openings. It is not an active vacancy at the moment.
About the role
The Global Learning and Programme Operations Coordinator makes Risalat programmes run smoothly from registration to certificates. The role coordinates participants, facilitators, venues and suppliers across many cities and formats.
Participants travel from many countries to our hub-city programmes, and institutions expect reliable organisation. Good coordination lets participants focus on learning. Terms are agreed individually.
Responsibilities
- Manage participant communication and registration records.
- Coordinate venues, facilitators, materials and logistics.
- Prepare invitation letters and support visa information.
- Track schedules, suppliers, budgets and contingencies.
- Prepare programme materials, attendance and certificates.
- Coordinate airport pickup, accommodation and site visits where included.
- Collect participant feedback and share it with the team.
- Keep accurate records in the enquiries and registration systems.
- Solve problems quickly during programmes.
Outputs and success measures
- Programme plans with clear schedules.
- Accurate participant records.
- Confirmed venues, suppliers and facilitators.
- Certificates and attendance records.
- Feedback summaries and improvement points.
What we are looking for
Essential
- Experience coordinating training, events or programmes.
- Strong multitasking and attention to detail.
- Excellent communication in English.
- Budget and supplier tracking skills.
- Calm, solution-focused approach.
- Confident use of spreadsheets and email.
Desirable
- International events or travel coordination.
- Knowledge of visa processes for participants.
- Additional languages.
Tools and skills
What you gain
- Running programmes in different cities.
- Working with international facilitators and participants.
- Growing responsibility for operations.
- Insight into training delivery across sectors.
How we work
Employment terms, hours and location are agreed individually. Some travel may be needed for programmes.
Assignments, working hours, fees, deliverables and location are agreed in writing before work begins. This listing does not guarantee selection, paid work or a minimum number of assignments. Applicants employed elsewhere must comply with employer policies and disclose conflicts of interest.
Selection process
- Apply online with your CV.
- We review coordination experience.
- An interview and a short planning exercise.
- References and a written offer if selected.
We assess every application on relevance, demonstrated work and current project needs.
Questions
Does the role involve travel?
Sometimes, for programmes in hub cities. Travel is agreed in advance.
How many programmes run at once?
It varies through the year; planning tools help manage overlaps.
Is this an open vacancy?
The page shows the current status; you can apply to be considered.