We accept applications for this role for future openings. It is not an active vacancy at the moment.
About the role
The Administrative Assistant keeps Risalat's day-to-day operations organised: correspondence, records, scheduling and support for programmes and consulting assignments. It is a practical role for an organised person who enjoys making things run smoothly for an international team.
Our programmes bring together participants, facilitators and venues across many cities, and our consulting work involves tight deadlines. Reliable administration lets the team focus on quality for the institutions we serve. Terms, hours and location are agreed individually.
Responsibilities
- Manage shared inboxes and route enquiries to the right colleagues.
- Keep accurate records of participants, invoices requested and documents sent.
- Schedule meetings across time zones and prepare simple agendas.
- Prepare letters, invitation letters for visa support and standard documents.
- Support programme logistics with the operations team.
- Update records in the website administration and shared drives.
- Prepare simple reports and trackers in Excel or Google Sheets.
- Handle personal data carefully and confidentially.
- Support the team with ad hoc tasks during busy periods.
Outputs and success measures
- Organised inboxes and timely routing of enquiries.
- Accurate, up-to-date records and trackers.
- Prepared documents and correspondence.
- Well-scheduled meetings with clear notes.
- Smooth administrative support for programmes.
What we are looking for
Essential
- Experience in an administrative or office support role.
- Very good organisation and attention to detail.
- Clear written and spoken English.
- Confident use of email, Word and Excel or Google Workspace.
- Discretion with personal and client information.
- Ability to manage several tasks and deadlines.
Desirable
- Experience in training, events or international organisations.
- Familiarity with WordPress or a CRM.
- An additional language.
Tools and skills
What you gain
- Experience of an international training and consulting operation.
- Exposure to programmes in many cities.
- Opportunities to take on more responsibility as the role develops.
- Learning from colleagues across operations, content and consulting.
How we work
Employment terms, hours and work location (remote, hybrid or office) are agreed individually and confirmed in writing.
Assignments, working hours, fees, deliverables and location are agreed in writing before work begins. This listing does not guarantee selection, paid work or a minimum number of assignments. Applicants employed elsewhere must comply with employer policies and disclose conflicts of interest.
Selection process
- Apply online with your CV.
- We review experience and organisation skills.
- An interview, which may include a short practical task.
- References and a written offer if selected.
We assess every application on relevance, demonstrated work and current project needs.
Questions
Is the role remote?
Remote or hybrid arrangements are possible; the location is agreed individually.
Which software will I use?
Email, Google Workspace or Microsoft 365, Excel trackers and the website administration.
Is this an open vacancy?
The page shows the current status. You can apply now to be considered when the role opens.