M&E & Performance Management5-day programme

District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty

Dates4–8 Jan 2027
LocationAlmaty, Kazakhstan
VenueShared on registration
Register by5 Dec 2026

Key facts

Dates
4–8 Jan 2027 (5 days)
Where
Almaty, Kazakhstan
Fee per participant
£2,750 (GBP)
Payment
By invoice and bank transfer
Registration closes
5 Dec 2026
Who it is for
District heating utility operations and maintenance engineers; Municipal energy and infrastructure department officers; Technical supervisors manag…
Certificate
Certificate of completion
On this page 12 sections

Programme Overview

Municipal district heating infrastructure in cold-climate regions requires urgent technical modernisation to ensure operational resilience and reduce energy losses.⁣​‌​‌​​‌​​‌‌​‌​‌​​​‌‌‌​​​​‌‌​‌‌‌‌​​‌​‌‌‌​​​‌‌​​​‌​‌‌‌‌​​​​‌‌​‌​​‌⁣ This five-day executive programme in Almaty delivers practical instruction in network rehabilitation, advanced hydraulic balancing, and primary distribution optimisation. Participants examine state-of-the-art diagnostic procedures, pre-insulated piping specifications, and variable flow controls. The curriculum focuses on retrofitting legacy municipal networks to lower fuel consumption, improve circulation efficiency, and sustain supply temperatures during extreme winter conditions across urban centres.

Engineers and municipal officers will examine contemporary heat generation integration, booster pumping optimisation, and automated consumer substation retrofits. Through technical assessments and real-world case studies from Central Asian district heating grids, attendees learn to eliminate chronic pressure imbalances and network bottlenecks. The coursework directly reviews modern thermal insulation standards, non-destructive leak detection, and advanced scada telemetry. This approach enables utilities to shift from reactive network repairs to structured preventative asset maintenance.

The training thoroughly addresses consumer-end thermal management, including ultrasonic metering, building-level heat substations, and thermostatic regulation. Participants explore regulatory tariff structuring, water chemistry maintenance, and return-water temperature cooling techniques essential for distribution efficiency. By the conclusion of the course, attendees develop comprehensive operational loss-reduction frameworks and emergency cold-weather management plans, allowing them to apply capital investment resources effectively within major public infrastructure modernisations funded by international financial institutions.

Rapid urbanisation and severe winter conditions place unprecedented operational stress on centralised municipal heating utilities across cold-climate regions.⁣​‌​‌​​‌​​‌‌​‌​‌​​​‌‌‌​​​​‌‌​‌‌‌‌​​‌​‌‌‌​​​‌‌​​​‌​‌‌‌‌​​​​‌‌​‌​​‌⁣ Large-scale infrastructure undertakings, including the US$41m Ulaanbaatar Heating Sector Improvement Project, demand rigorous engineering competencies to replace deteriorating transmission mains, modernise consumer substations, and install automated metering. Addressing chronic network losses and uneven heat distribution requires utility supervisors and municipal officers to master advanced hydraulic management and pipe insulation standards immediately, ensuring reliable urban heating security and cost-efficient public investments.

Delivered by Risalat Consultants International in Almaty, Kazakhstan, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.

The Programme Strengthens Institutional Capability

  • Assessment of legacy central heating network topologies and thermal distribution bottlenecks
  • Hydraulic calculation principles: Pressure profiles, flow velocity, and friction loss calculations
  • Integration of variable-speed distribution pumps and secondary circulation optimisation
  • Identification and rectification of network over-pumping and hydraulic short-circuiting
  • Application of EN 13941 standards for district heating design and mechanical calculation
  • Material selection: Polyurethane rigid foam insulation and high-density polyethylene casing
  • Trenchless pipe replacement methodologies and civil excavation risk mitigation
  • Surveillance wire integration, acoustic monitoring, and non-destructive leak detection
  • Strategic thinking and direction setting
  • Leading and developing teams
  • Decision making and problem solving
  • Communication and influence

It is designed for district heating utility operations and maintenance engineers, municipal energy and infrastructure department officers, technical supervisors managing central heating substations and others who want practical, current skills in leadership, management and communication.

Leading changeDiagnoseEnvisionEngageActEmbed
Leading changeChange sticks when it is embedded in systems and habits, not only announced.

The Growing Importance of District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty

Institutions change faster than ever: new policies, technologies and expectations from citizens and partners. Leaders and managers who can set direction, build teams and manage change make the difference between plans and results.

Strong leadership is a set of practical skills: deciding, communicating, negotiating, developing people and leading change. These skills can be learnt and improved with practice and feedback.

Organisations increasingly require professionals capable of:

  • Set clear direction and priorities
  • Lead and motivate teams through change
  • Communicate and negotiate effectively
  • Manage performance fairly
  • Make sound decisions under pressure

Strong leadership, management and communication systems help organisations:

  • Turn strategies into results
  • Build motivated, capable teams
  • Manage change with less resistance
  • Improve relations with partners and stakeholders

This District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.


Who Should Attend This District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty Training?

This programme is designed for:

  • District heating utility operations and maintenance engineers
  • Municipal energy and infrastructure department officers
  • Technical supervisors managing central heating substations
  • Network design engineers responsible for pipeline retrofits
  • Project implementation unit engineers on donor-funded heating projects
  • Thermal power plant dispatchers and distribution managers
  • Public works procurement specialists handling thermal utility assets
  • Urban energy efficiency regulators and municipal utility inspectors
  • Directors and senior managers
  • Heads of department and unit
  • Middle managers and team leaders
  • Project and programme managers

The programme suits experienced professionals as well as those moving into new responsibilities. Groups that mix institutions and countries are encouraged, because participants learn a great deal from each other’s experience.

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District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty Training Objectives

Upon successful completion of this District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty Training, participants will be able to:

  • Evaluate network hydraulic performance to identify chronic pressure anomalies and circulation imbalances
  • Specify modern pre-insulated piping materials and non-destructive leakage detection technologies according to international standards
  • Formulate operational loss-reduction plans targeting thermal transmission and distribution inefficiencies
  • Implement automated consumer-end substation controls and ultrasonic heat metering architectures
  • Design hydraulic balancing protocols using variable-speed pumping and differential pressure control valves
  • Develop temperature control and return-water cooling protocols for extreme sub-zero grid conditions
  • Structure preventative maintenance and asset rehabilitation frameworks aligned with international financial institution standards
  • Explain current approaches to leadership in public and private institutions
  • Set direction and priorities for their team
  • Lead, motivate and develop people

Each objective is practised during the programme through exercises, cases or group work, so that participants leave able to do it, not only to describe it.


Programme Contents and Structure

Your 5-day journey tap a day to see the sessions
    • Assessment of legacy central heating network topologies and thermal distribution bottlenecks
    • Hydraulic calculation principles: Pressure profiles, flow velocity, and friction loss calculations
    • Integration of variable-speed distribution pumps and secondary circulation optimisation
    • Identification and rectification of network over-pumping and hydraulic short-circuiting
    • Application of EN 13941 standards for district heating design and mechanical calculation
Full day-by-day contents

The programme runs over 5 days. Each day combines expert input, practical work and a closing workshop or case study:

  • First Day: Hydraulic Dynamics and Network Assessment in Legacy Systems
  • Second Day: Pipeline Rehabilitation, Insulation, and Leak Detection
  • Third Day: Consumer Substations and Building-Level Thermal Modernisation
  • Fourth Day: Advanced Metering Infrastructure and Network Digitalisation
  • Fifth Day: Thermal Loss Reduction Strategies and Cold-Climate Operations

Full day-by-day contents

First Day | Hydraulic Dynamics and Network Assessment in Legacy Systems

  • Assessment of legacy central heating network topologies and thermal distribution bottlenecks
  • Hydraulic calculation principles: Pressure profiles, flow velocity, and friction loss calculations
  • Integration of variable-speed distribution pumps and secondary circulation optimisation
  • Identification and rectification of network over-pumping and hydraulic short-circuiting
  • Application of EN 13941 standards for district heating design and mechanical calculation

Workshop: Hydraulic Dynamics and Network Assessment in Legacy Systems: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Second Day | Pipeline Rehabilitation, Insulation, and Leak Detection

  • Material selection: Polyurethane rigid foam insulation and high-density polyethylene casing
  • Trenchless pipe replacement methodologies and civil excavation risk mitigation
  • Surveillance wire integration, acoustic monitoring, and non-destructive leak detection
  • Corrosion management, thermal expansion loop design, and pre-stressed piping installation
  • Field inspection protocols for supply and return piping compliance with EN 253

Workshop: Pipeline Rehabilitation, Insulation, and Leak Detection: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Third Day | Consumer Substations and Building-Level Thermal Modernisation

  • Transitioning from direct-connection open systems to indirect automated substations
  • Plate heat exchanger sizing, maintenance, and thermal fouling mitigation strategies
  • Differential pressure control valves and automated temperature control actuators
  • Return-water temperature limitation techniques to maximise network thermal capacity
  • Building-level thermostatic regulation and space-heating balancing procedures

Case Study: Consumer Substations and Building-Level Thermal Modernisation in Practice

Participants analyse a realistic case, compare the choices made with good practice and draw lessons they can use in their own setting.

Fourth Day | Advanced Metering Infrastructure and Network Digitalisation

  • Commercial and technical ultrasonic heat metering according to EN 1434 standards
  • Automated Meter Reading (AMR) and Advanced Metering Infrastructure (AMI) architecture
  • Integration of network Supervisory Control and Data Acquisition (SCADA) telemetry systems
  • Data validation, remote temperature monitoring, and baseline loss identification
  • Tariff boundary metering, billing transparency, and unaccounted-for heat audits

Workshop: Advanced Metering Infrastructure and Network Digitalisation: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Fifth Day | Thermal Loss Reduction Strategies and Cold-Climate Operations

  • Water treatment, de-aeration, and make-up water quality control for grid longevity
  • Drafting municipal operational loss-reduction plans for multi-season implementation
  • Cold-weather emergency management: Mitigating freezing risks during network outages
  • Capital investment prioritisation frameworks for international donor-financed projects
  • Final presentation and appraisal of participant network rehabilitation plans

Capstone Exercise: District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty Action Plan for Your Institution

Participants bring the week together in an action plan for their own institution, with priorities, owners and first steps, and present it for feedback from peers and facilitators.


District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty Training Methodology

The programme employs practical engineering workshops, interactive technical simulations, and guided analysis of municipal network schematics.⁣​‌​‌​​‌​​‌‌​‌​‌​​​‌‌‌​​​​‌‌​‌‌‌‌​​‌​‌‌‌​​​‌‌​​​‌​‌‌‌‌​​​​‌‌​‌​​‌⁣ Participants examine operational datasets, review pipe specification sheets, and carry out hydraulic calculations using industry-standard formulas. Technical discussions are reinforced through structured group drafting exercises, allowing utility engineers to apply rehabilitation concepts directly to the challenges of their domestic heating networks.

The programme combines:

  • Expert-led sessions on current practice
  • Regional and international case studies
  • Group work and practical exercises
  • Simulations and role plays where relevant
  • Discussion of participants' own challenges
  • Peer learning across institutions and countries
  • Practical tools and templates to take back to work
  • Daily reflection and action planning

Before the programme, a short pre-assessment helps the facilitators understand each participant’s role and priorities, so that examples and exercises can be adjusted to the group. Each day ends with a short reflection in which participants note what they will apply at work.

  1. Funds
  2. Entity
  3. Project
  4. Results
  5. MRV
How climate finance flowsThis programme works through: Funds, Project, Results (highlighted).Funders trace the climate rationale through every link, so a proposal has to show it at each step.

Expected Outcomes

Upon completion of this District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty Training, participants will be able to:

  • Demonstrated ability to detect and rectify network hydraulic imbalances using specialised balancing valves
  • Practical skill in drafting compliant specifications for pre-insulated pipes under EN standards
  • Detailed technical plans for modernising consumer substations from direct to indirect configurations
  • Complete operational strategies for reducing primary distribution losses and controlling return temperatures
  • Proficiency in specifying and deploying ultrasonic thermal energy metering infrastructures
  • Comprehensive cold-weather operational contingency protocols for severe sub-zero grid emergencies
  • Set clear direction and priorities
  • Lead and develop teams

Participants leave with a personal action plan and practical tools they can use in their institution from the first week back. Institutions that send several participants can use the programme to agree shared methods and templates across teams, which makes improvements easier to sustain.

Plan your team's places

£2,750 per participant · invoice and bank transfer · groups of 5 or more receive a discount

1participant(s)
£2,750at the standard fee

Registration closes in 27 days (5 Dec 2026)


Institutional Application of District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty Training

This programme supports organisations in strengthening:

  • Leadership and management
  • Team development
  • Change management
  • Communication
  • Performance management

Participants return with practical tools to improve:

  • Team plans
  • Coaching
  • Change plans
  • Stakeholder communication
  • Performance reviews

The programme is built so that learning moves from the classroom into the institution. Participants work on their own processes and documents where possible, and leave with an action plan that their managers can review and support.


Regional Relevance & Application

Europe

European institutions apply leadership, management and communication within detailed regulatory frameworks and reform agendas. Participants from Europe can compare their practice with colleagues from other regions and test how established methods work under different conditions.

Africa

Across Africa, ministries, agencies and project teams working in leadership, management and communication increasingly operate alongside donor-financed programmes that expect clear systems and evidence. The programme helps participants adapt good practice to the institutions and resources they work with.

Middle East

In the Middle East, national development strategies and diversification plans place growing demands on leadership, management and communication. Participants explore how to build the capability these plans need inside public bodies and companies.

Asia

Institutions across Asia combine rapid growth with ambitious modernisation programmes. Participants from Asia can share their experience of scaling systems quickly and learn from approaches used elsewhere.

Pacific

Small island and Pacific states face particular constraints of size, distance and capacity. The programme highlights practical, proportionate approaches to leadership, management and communication that suit smaller institutions.

Holding the programme in Almaty, Kazakhstan brings participants together away from their daily pressures, so they can compare how leadership, management and communication is handled in different settings. The same programme can also be delivered in-house for one institution, in its own country or online, with cases taken from its current work.


Host Country Profile – Kazakhstan

Programmes, Workshops, Exposures, Training Courses in Almaty, Kazakhstan by Risalat Consultants International

Studying away from their own country gives participants time to focus, a fresh view of their own institution and the chance to build a network with colleagues from other countries.


District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty Training Deliverables

Participants receive support before, during and after the programme, so that preparation, learning and follow-up form one continuous experience.

Before the Programme

  • Participant Pre-Assessment
  • District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty Readiness Assessment
  • District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty Resource Pack
  • Preparatory Reading Materials
  • Complimentary Visa Support & Advisory

During the Programme

  • Airport Pickup & Welcome Assistance
  • Accommodation with Breakfast
  • Welcome Networking Dinner
  • Risalat Training Kit (Bag, Bottle, Mug, T-Shirt, Cap, Passport Cover, Pens, Notebook, Magnet & Keychain)
  • Comprehensive District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty Training Manual
  • Leadership Self-Assessment
  • Team Development Plan Template
  • Change Plan Template
  • Negotiation Preparation Sheet
  • Practical Workshops & Simulations
  • Group Discussions & Peer Learning
  • Daily Lunch and Refreshments
  • Full Access to Training Venue Facilities
  • Mini Pad / Tablet with Digital Learning Materials
  • Field Visit (where applicable)
  • Entertaining City Tour

After the Programme

  • Certificate of Completion
  • Risalat Programme Participation Recognition Award
  • Post-Training Reference Materials
  • Personal Development Plan Template
  • Coaching Conversation Guide
  • Post-Training Support & Follow-Up Guidance
  • Programme Report

Institutions can also request a tailored in-house version of this programme, delivered at their premises or online. Request a proposal.


Common Challenges in District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty, And How This Training Helps

How can institutions set clear direction and priorities?

The programme addresses this directly on the first day (Hydraulic Dynamics and Network Assessment in Legacy Systems), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions lead and motivate teams through change?

The programme addresses this directly on the second day (Pipeline Rehabilitation, Insulation, and Leak Detection), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions communicate and negotiate effectively?

The programme addresses this directly on the third day (Consumer Substations and Building-Level Thermal Modernisation), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions manage performance fairly?

The programme addresses this directly on the fourth day (Advanced Metering Infrastructure and Network Digitalisation), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions make sound decisions under pressure?

The programme addresses this directly on the fifth day (Thermal Loss Reduction Strategies and Cold-Climate Operations), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.


Frequently Asked Questions

When and where does the District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty programme take place?

It runs from 4 Jan 2027 to 8 Jan 2027, in Almaty, Kazakhstan. The registration deadline is shown at the top of this page.

Who should attend?

The programme is designed for district heating utility operations and maintenance engineers, municipal energy and infrastructure department officers, technical supervisors managing central heating substations, network design engineers responsible for pipeline retrofits, and others who want practical skills in leadership, management and communication.

Will I receive a certificate?

Yes. Participants who complete the programme receive a Certificate of Completion from Risalat Consultants International.

Can this programme be delivered for our institution only?

Yes. We can deliver a tailored in-house version at your premises, in another city or online, built around your own cases. Use the proposal request on this page.

Do I need prior experience in leadership, management and communication?

No specialist background is required beyond experience in a related role. A short pre-assessment helps the facilitators adapt the sessions to the group.

Training courses in AlmatyM&E & Performance Management training courses

Why Almaty for this programme

Almaty is a convenient hub for Central Asian delegations with good venues and value.

The District Heating Network Rehabilitation and Thermal Efficiency Management in Almaty programme in January 2027 brings together officials and professionals from across the Central Asia region and beyond. Sessions combine short inputs, case studies and group work on participants' own files, and the city's institutions can be added as a study visit on request.

Getting there: Almaty International (ALA).

Check whether you need a visa with the free Visa Checker, and ask for an invitation letter once you are registered.

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