Urban Planning and Municipal Service Delivery Training for Asian Officials in Seoul

Programme Overview

This programme gives officials and project teams the practical methods of urban planning and municipal service delivery, built around real cases from public institutions and donor-financed projects.

Infrastructure and urban services shape growth, health and opportunity. Projects are large, complex and long-lived, and weaknesses in planning, financing or delivery are costly to fix later.

It is designed for participants from Mongolia and colleagues from other countries facing the same challenges.

Delivered by Risalat Consultants International in Seoul, South Korea, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.

The Programme Strengthens Institutional Capability

• Infrastructure needs and service goals
• Long-term planning and prioritisation
• Roles of national and local government
• Lessons from completed projects
• Case discussion: a project that changed a city
• Options analysis
• Costs, benefits and risks
• Business case structure
• Infrastructure planning and prioritisation
• Project appraisal and business cases
• Financing options and public-private partnerships
• Procurement and contracting for works

It is designed for infrastructure and urban planners, engineers and technical managers, project and programme managers and others who want practical, current skills in infrastructure, urban development and partnerships.

The Growing Importance of Urban Planning and Municipal Service Delivery

Infrastructure and urban services shape growth, health and opportunity. Projects are large, complex and long-lived, and weaknesses in planning, financing or delivery are costly to fix later.

Governments increasingly combine public investment, partnerships with the private sector and new technologies. Teams who can plan, appraise, procure and manage these investments deliver better assets and services.

Organisations increasingly require professionals capable of:

• Plan and prioritise infrastructure investments
• Appraise projects and prepare business cases
• Choose financing and delivery models
• Supervise works for time, cost and quality
• Manage assets over their life

Strong infrastructure, urban development and partnerships systems help organisations:

• Select the right investments
• Deliver projects on time and on budget
• Attract financing and partners
• Keep assets working for longer

This Urban Planning and Municipal Service Delivery programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.

Who Should Attend This Urban Planning and Municipal Service Delivery Training?

This programme is designed for:

• Infrastructure and urban planners
• Engineers and technical managers
• Project and programme managers
• PPP unit staff
• Municipal and local government officials
• Transport and utility managers
• Finance and investment officers
• Procurement and contract managers
• Construction supervision consultants
• Policy and regulatory staff

The programme suits experienced professionals as well as those moving into new responsibilities. Groups that mix institutions and countries are encouraged, because participants learn a great deal from each other’s experience.

Urban Planning and Municipal Service Delivery Training Objectives

Upon successful completion of this Urban Planning and Municipal Service Delivery Training, participants will be able to:

• Explain how infrastructure is planned and prioritised
• Appraise projects and prepare a business case
• Compare financing and delivery models, including partnerships
• Plan procurement and contracts for works
• Supervise construction for time, cost and quality
• Plan asset management and maintenance
• Build sustainability and resilience into projects
• Engage stakeholders and communities
• Prepare an action plan for their portfolio

Each objective is practised during the programme through exercises, cases or group work, so that participants leave able to do it, not only to describe it.

Programme Contents and Structure

Urban Planning and Municipal Service Delivery Training Methodology

The programme is practical and participatory. Expert facilitators introduce concepts and current practice, and participants apply them straight away through discussion, exercises and work on real cases.

The programme combines:

• Expert-led sessions on current practice
• Regional and international case studies
• Group work and practical exercises
• Simulations and role plays where relevant
• Discussion of participants' own challenges
• Peer learning across institutions and countries
• Practical tools and templates to take back to work
• Daily reflection and action planning

Before the programme, a short pre-assessment helps the facilitators understand each participant’s role and priorities, so that examples and exercises can be adjusted to the group. Each day ends with a short reflection in which participants note what they will apply at work.

Expected Outcomes

Upon completion of this Urban Planning and Municipal Service Delivery Training, participants will be able to:

• Plan and prioritise infrastructure investments
• Appraise projects and prepare business cases
• Choose financing and delivery models
• Supervise works for time, cost and quality
• Plan asset management and maintenance
• Build resilience into projects

Participants leave with a personal action plan and practical tools they can use in their institution from the first week back. Institutions that send several participants can use the programme to agree shared methods and templates across teams, which makes improvements easier to sustain.

Institutional Application of Urban Planning and Municipal Service Delivery Training

This programme supports organisations in strengthening:

• Investment planning
• Project appraisal
• Partnership management
• Works supervision
• Asset management

Participants return with practical tools to improve:

• Business cases
• Risk allocation
• Contract management
• Maintenance planning
• Service monitoring

The programme is built so that learning moves from the classroom into the institution. Participants work on their own processes and documents where possible, and leave with an action plan that their managers can review and support.

Regional Relevance & Application

Europe

European institutions apply infrastructure, urban development and partnerships within detailed regulatory frameworks and reform agendas. Participants from Europe can compare their practice with colleagues from other regions and test how established methods work under different conditions.

Africa

Across Africa, ministries, agencies and project teams working in infrastructure, urban development and partnerships increasingly operate alongside donor-financed programmes that expect clear systems and evidence. The programme helps participants adapt good practice to the institutions and resources they work with.

Middle East

In the Middle East, national development strategies and diversification plans place growing demands on infrastructure, urban development and partnerships. Participants explore how to build the capability these plans need inside public bodies and companies.

Asia

Institutions across Asia combine rapid growth with ambitious modernisation programmes. Participants from Asia can share their experience of scaling systems quickly and learn from approaches used elsewhere.

Pacific

Small island and Pacific states face particular constraints of size, distance and capacity. The programme highlights practical, proportionate approaches to infrastructure, urban development and partnerships that suit smaller institutions.

Holding the programme in Seoul, South Korea brings participants together away from their daily pressures, so they can compare how infrastructure, urban development and partnerships is handled in different settings. The same programme can also be delivered in-house for one institution, in its own country or online, with cases taken from its current work.

Host Country Profile – South Korea

Programmes, Workshops, Exposures, Training Courses in Seoul, South Korea by Risalat Consultants International

Studying away from their own country gives participants time to focus, a fresh view of their own institution and the chance to build a network with colleagues from other countries.

Urban Planning and Municipal Service Delivery Training Deliverables

Participants receive support before, during and after the programme, so that preparation, learning and follow-up form one continuous experience.

Before the Programme

• Participant Pre-Assessment
• Urban Planning and Municipal Service Delivery Readiness Assessment
• Urban Planning and Municipal Service Delivery Resource Pack
• Preparatory Reading Materials
• Complimentary Visa Support & Advisory

During the Programme

• Airport Pickup & Welcome Assistance
• Accommodation with Breakfast
• Welcome Networking Dinner
• Risalat Training Kit (Bag, Bottle, Mug, T-Shirt, Cap, Passport Cover, Pens, Notebook, Magnet & Keychain)
• Comprehensive Urban Planning and Municipal Service Delivery Training Manual
• Project Appraisal Template
• PPP Risk Allocation Matrix
• Works Supervision Checklist
• Asset Management Plan Template
• Practical Workshops & Simulations
• Group Discussions & Peer Learning
• Daily Lunch and Refreshments
• Full Access to Training Venue Facilities
• Mini Pad / Tablet with Digital Learning Materials
• Field Visit (where applicable)
• Entertaining City Tour

After the Programme

• Certificate of Completion
• Risalat Programme Participation Recognition Award
• Post-Training Reference Materials
• Business Case Review Checklist
• Maintenance Planning Template
• Post-Training Support & Follow-Up Guidance
• Programme Report

Institutions can also request a tailored in-house version of this programme, delivered at their premises or online. Request a proposal.

Common Challenges in Urban Planning and Municipal Service Delivery, And How This Training Helps

How can institutions plan and prioritise infrastructure investments?

The programme addresses this directly on the first day (Planning and prioritisation), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions appraise projects and prepare business cases?

The programme addresses this directly on the second day (Appraisal and business cases), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions choose financing and delivery models?

The programme addresses this directly on the third day (Financing and partnerships), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions supervise works for time, cost and quality?

The programme addresses this directly on the fourth day (Delivery and supervision), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions manage assets over their life?

The programme addresses this directly on the fifth day (Assets, resilience and action planning), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

Frequently Asked Questions

When and where does the Urban Planning and Municipal Service Delivery programme take place?

It runs from 5 Apr 2027 to 9 Apr 2027, in Seoul, South Korea. The registration deadline is shown at the top of this page.

Who should attend?

The programme is designed for infrastructure and urban planners, engineers and technical managers, project and programme managers, PPP unit staff, and others who want practical skills in infrastructure, urban development and partnerships.

Will I receive a certificate?

Yes. Participants who complete the programme receive a Certificate of Completion from Risalat Consultants International.

Can this programme be delivered for our institution only?

Yes. We can deliver a tailored in-house version at your premises, in another city or online, built around your own cases. Use the proposal request on this page.

Do I need prior experience in infrastructure, urban development and partnerships?

No specialist background is required beyond experience in a related role. A short pre-assessment helps the facilitators adapt the sessions to the group.

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