Customer Service & Hospitality5-day programme

Hotel & Hospitality Management Workshop in Las Vegas

Name: Hotel & Hospitality Management Workshop in Las Vegas
Start: 2027-03-01T09:00:00
End: 2027-03-05T17:00:00
Location: Excalibur Hotel

Dates1–5 Mar 2027

LocationLas Vegas, US

VenueExcalibur Hotel

Programme Overview

As one of the strongest and most important contemporary global industries, hospitality represents an incredible life-long career prospect. Highly Qualified and competent hotel managers are constantly demanded on the global market. Whether already working in hospitality or interested in exploring an entirely new industry, this training programme can become your success determinant.

Hotel & Hospitality Management Workshop in Las Vegas has been designed to provide a broad understanding of hospitality and allow you to explore theoretical concepts so that you can stand out for your expertise. You will cover the fundamentals of business operations, human resources, legal knowledge and service quality, preparing you to enter or advance your management position in hospitality industry.

Target Audience

This programme is recommended for:

Hotel Managers
Hotel management trainees
Housekeeping supervisors
Assistant hotel managers
Personnel and training officers
Restaurant supervisors and managers
Tourism and travel consultants
Hospitality entrepreneurs (restaurant owners, mobile catering, hospitality staff recruitments etc.).

Programme Objectives

Upon the completion of this programme, the participants will be able to:

Demonstrate the quality understanding of trends and Traits in Hospitality Industry
Interpret the fundamental principles of hotel & hospitality business functions
Implement essential procedures and policies in order to ensure customer service excellence
Develop Strategies and Plans to Effectively Manage the Team of Hospitality Staff
Make informed Decisions while running hospitality business
Develop a range of leadership skills and abilities essential for managerial role in hospitality.

Programme Contents

Introduction to Hospitality Industry
Origin & History of Hospitality
Trends & Traits of Hotel & Hospitality Industry
The firm in Hotel Management & Catering Industry
Hotel Management, Planning & Policy
Organization of Hotel Workplace
Staff Management in Hotels
Monitoring Workloads & Procedures; Work Charts
Marketing & Sales in Hospitality Industry
Building a support Network
Front Desk Management in Hotel
Room Service & Cleaning in Hotel
Engineering & Maintenance of Hotel
Menu Planning & Food Preparation
Purchasing & Storage
Alcoholic Beverages
Restaurant & Banquet Services
Food Sanitation; Compliance with International Standards.

Programme Methodology

Hotel & Hospitality Management Workshop in Las Vegas uses a well balanced mix of theory and practice. Considering the nature of the topic the consultant will take more practical approach to the programme using the case studies, individual & group assignments, presentations and video examples. A study tour & exposure in one of the city hotels will be arranged on the last day of the programme.

Plan your team's places

£4,380 per participant · invoice and bank transfer · groups of 5 or more receive a discount

1participant(s)

£4,380at the standard fee

Registration closes in 84 days (10 Jan 2027)

Host Country Profile

Las Vegas is globally recognized as a leading hub for the hotel and hospitality industry. With over 150,000 hotel rooms and a visitor economy that in 2024 generated approximately $55 billion in direct visitor spending, the city offers a dynamic, real-world learning environment. The tourism and hospitality sector remains the region’s primary economic driver, fueling innovation in guest services, operations, and resort-management practices. For professionals attending the hotel and hospitality workshop, Las Vegas provides a rich backdrop of luxury resorts, high-volume operations, diverse guest segments, and operational excellence. From convention-scale logistics to boutique luxury experiences, participants can observe and engage with leading-edge practices in real time, making the training both relevant and immediately applicable.

What the fee covers

Visa Assistance (Complimentary)

Participant Assessment

Airport Pickup

Accommodation

Wi-Fi

Welcome Dinner

Breakfast

Workshop Kit

Programme Materials

Programme Experts

Practical Activities

Lunch

Refreshments

Interactive workshop

City Map & Direction

Risalat T-shirt

Field Visit

Programme Certificate

Entertaining Tour

Programme Report

Programme fee£4,380per participant · groups of 5+ receive a discount Register now → Request an invoice

Registration and payment deadline: 10 Jan 2027

No online payment, invoice by email
Pay by bank transfer to confirm your seat
Complimentary visa assistance

More options

Download the brochure Request the online version Request an in-house proposal

Discount plans & cancellation policy

DISCOUNT PLANS

Standard fees stated on the website apply to all individual applicants. You Shall qualify for the discount if you register as a group. The group should consist of at least three people or more that are willing to attend the same training program/workshop. The discount rates are offered on case-by-case basis. To get detailed information and individualized offer please get in touch with one of our country/regional offices.

If you and/or your organization are members of Risalat Club, you will be entitled to special discounted rates, exclusive offers, and preferential terms. To get a detailed offer please contact one of our country offices mentioning your unique 8-digit membership number (in the format of RCM********).

Scholarships and Fee Waivers

Available Scholarships and Fee Waiver Opportunities will be announced on our Website’s News Page and Risalat Social Media. We offer a limited number of Scholarships for selected programs within the scope of CSR.

Please consider that sponsored places are oftentimes very limited and highly competitive. Award criteria will be published for each program separately once the call for application opens.

REFUND AND CANCELLATION

For Individual Registrations and Group Registrations on Standard Training Programs/Workshops

Risalat has amended its refund policy that was in effect till 11 December 2018. For registrations and payments made from this date onwards, refunds are no longer possible. Such a decision is driven by below circumstances:

Risalat is committed to maintaining top-notch quality of its training programs/workshops. Although the demand is high, we can only offer very limited places for each batch. Unless there is an exceptional situation, we cannot accept any new registrations after the deadline as we dedicate plenty of time to thorough preparation to meet the individual needs of registered delegates. Thus, any cancellation after the date will result in an idle place on the program.
According to the policy that was in effect till 11 December 2018, the participant was charged at least 50% of the full payment in case of the cancellation. Therefore, many of our clients and partners have been requesting for preferential terms for registration resubmissions and the option of rescheduling instead of cancellation.

From 11 December 2018, the participants are offered the following options:

Each participant is allowed to reschedule the training program dates up to a maximum of 3 times at zero charge within 1 calendar year from the date of registration. This offer is valid as long as the participant reschedules for the same program in the same location or in a different location but same price range.
The organization is allowed to change or replace sponsored participants at no charge as well within one calendar year from the date of registration. An extension of this period can be granted in special circumstances.
The organization can replace the sponsored participant while changing the program of choice as well. As long as the programs are priced at the same level.

Please note, that above offers are valid only if the participant/organization submits the relevant request to Risalat at least 7 Working days prior to the program start dates. Otherwise, the individual/organization will only be entitled to an exclusive discount voucher for registration resubmission in the future (should there be any).

For Exclusive Group Registrations and Custom-Made Programs

Risalat administers dozens of custom-made programs that can be designed and developed based on the clients’ individual requests and requirements. In case if you have registered for tailor-made training course or you have requested exclusive group training, you:

Shall be entitled to get a refund up to 50% of the total amount paid, if the request for cancellation is submitted at least 30 working days before intended program start date
Shall be entitled to get a refund of up to 25% of the total amount paid, if the request for cancellation is submitted at least 20 working days before intended program start date
In case if there are less than 20 working days remaining before the intended program start date, you shall not be entitled to any refund. In such situation, you can only receive an exclusive discount voucher for future registration resubmissions (should there be any)
You can reschedule the dates of exclusive group training or custom-made program for free up to 3 times within a year from the date of payment. This offer is valid only in case if you submit the request for rescheduling at least 10 working days before the intended start date of the program.

NB: All last-minute cancellations are treated as no show and are not eligible for refund.

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