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Stand out from your peers, advance your customer care skills, excel at service delivery, and reimagine the culture of hospitality.
Customer Service & Hospitality training courses from Risalat Consultants International: 7 open dates in Abu Dhabi, Almaty, Bogota and Las Vegas, for governments, international organisations, project teams and companies. Choose a date below, or ask us to run any course in-house.
The concept of revenue management is growing to gain acceptance in the restaurant industry. Many restaurant chains have found that employing an integrated revenue…
Customer experience training is crucial for any organization that works with people. Every customer has to be handled in exceptionally positive and professional way…
Restaurant revenue management can be quite complex and challenging, can also be very beneficial if the right strategies to manage restaurant capacity, manage table…
A five-day programme in Las Vegas for hotel managers, owners, tourism officials and hotel schools, covering operations, people, revenue, food safety and maintenance, with…
A service culture exists when you motivate the employees in your organization to take a customer-centric approach to their regular duties and work activities.
A five-day programme in Bogota for guides, tour operators and tourism bodies on service standards, complaint recovery, intercultural communication and professional ethics, with two…
The concept of revenue management is growing to gain acceptance in the restaurant industry. Many restaurant chains have found that employing an integrated revenue…
Try another month or city, or ask us to run this programme on dates that suit you.
Request your datesRisalat has 7 open Customer Service & Hospitality courses in 7 cities (Abu Dhabi, Almaty, Bogota, Las Vegas, Manama and Tbilisi and others), from 4 Jan 2027 to 13 Sep 2027. A typical course lasts 5 days. Fees start at £2,860 per participant.
Subjects covered most often: Public financial management, Audit and internal control, Accounting and IFRS / IPSAS, Monitoring and evaluation and Tourism and culture.
The courses are written for governments, public agencies, teams running donor-financed projects and companies. Sessions combine short inputs, case studies and group work on participants' own files.
Ranked by how often the subject has run in this field and by registrations.
Risalat also advises institutions on these subjects:
Free tools to prepare before a course:
There are 7 upcoming Customer Service & Hospitality courses in Abu Dhabi, Almaty, Bogota, Las Vegas, Manama and Tbilisi, starting between 4 Jan 2027 and 13 Sep 2027.
Fees for the upcoming courses range from £2,860 to £4,830 per participant. Each programme page shows its own fee. Payment is by invoice and bank transfer.
The next one is Training on Restaurant & Its Revenue Management in Malta in Almaty, 4-8 Jan 2027 in Almaty (5 days). Registration closes on 5 Dec 2026.
Upcoming dates are in Abu Dhabi, Almaty, Bogota, Las Vegas, Manama, Tbilisi and Valletta. Teams from any country can join, and the course can also be delivered in your own country or online.
Yes. Any Risalat programme can be delivered in-house for one institution, in your own country or online, on dates that suit your team and adapted to your own documents. Request a proposal.
It depends on your passport: the free Visa Check shows the visa type, processing time and documents for the host country. Registered participants can request an invitation letter: self-funded participants receive it after full payment, sponsored participants on receipt of an official nomination letter and a payment commitment. Embassies can check the letter online.
Yes. Participants receive a Risalat certificate with its own code and QR code, which anyone can check online at risalatconsultants.com/verify.
You Shall qualify for the discount if you register as a group. See the discount plans and cancellation policy.
We tailor any programme to your institution, in-house, online or in a city of your choice, with content built around your projects. Payment is by invoice and bank transfer.
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