Strategic Healthcare Management Exposure and Training delegates were director and other staff of Touba Ndamatou Hospital from Senegal. The participants were warmly welcomed with necessary guide they needed on their personal plans during their stay and a welcome dinner before start of the program.
Program Objectives
The main goal of the program was to train and show the general knowledge and the practical appliance of Strategic Healthcare Management for participants. The key areas targeted were:
- Utilizing executive decision-making tools and formal methods for assessing healthcare plans.
- Establishing Best Practices for running smooth medical practices.
- Applying leadership capabilities to lead healthcare teams and projects to success.
- Leading and managing complex organizations’ crisis management while optimizing quality and safety best practices.
- Establishing patient focused strategies, including strategic planning, across the organization.
- Demonstrating comprehensive understanding of rapidly evolving relationships between providers, patients and payers.
- Gaining basic insights into the models of care and reimbursement.
Program Exposures
In addition to the program sessions, exposure visits to Başakşehir Çam, Sakura City Hospital and Private Medical Park Florya Hospital were arranged. During the visits, both concrete applications of the topics discussed and information were obtained from the hospital managers. Hospital visits were the essential part of the entire program, allowing the participants to share the knowledge and experience of colleagues operating within the same field, as well as observe the local practices of the host hospitals in the real time & action.
Program Tour & Entertainment
At the end of Strategic Healthcare Management Exposure and Training, the participants were taken for entertaining tour to Istanbul Bosphorus night tour with dinner and transportation. The Bosphorus Strait defines Istanbul. It is the divide between Europe and Asia, and the main connection between the Black Sea and the Sea of Marmara. Dotted with parks and elaborate Ottoman mansions, including Dolmabahce Palace, and spanned by three intercontinental bridges, the Bosphorus is the veritable heart of the city.
Participants enjoyed the delicious dinner & the entertaining atmosphere in the heart of Istanbul with guests from more than 20 different countries. During the Bosphorus, the feel of traditional Turkish night with best shows including Sufi Whirling Dervish show, Ottoman soldiers’ Sultan Ceremony, Turkish folk dancing, and belly dance show. Istanbul Dinner Cruise on Bosphorus with Turkish night show is one of the main must do activities to do before you leave Istanbul.
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Workshop and Study Tours on Procurement and Financial Management of World Bank Funded Projects was a tailor-made program organized by Risalat for the members of the two ministries of Maldives. The program had a duration of 5 days and was held across two Turkish cities of Istanbul and Sakarya (Hendek). The delivery mode of the program was discussion-oriented emphasizing on knowledge and experience share between the representatives of public and private sector of the host country and the delegates.
Both the workshop and the study tours were tailor-made for the client organizations. There were 7 participants in total from the two ministries of Maldives: The Ministry of Fisheries, Marine Resources, and Agriculture and the Ministry of Environment (3 and 4 attendees respectively). The main goal for program delegates was to learn about the World Bank’s Procurement and Financial Management guidelines and understand their application in practice. Moreover, another equally important component was the practical comprehension of the host country’s project experience with the World Bank.
A brief description of the content in each section has been given below:
Procurement Management for World Bank Funded Projects
- The World Bank’s new procurement framework (Equipment and Works)
- The requirements under the new procurement framework
- VFM as the key to effective procurement
- Strategic and Operational Procurement Planning
- Drafting the PPSD
- Borrower’s operational context and capability
- Procurement Risk Analysis under PPSD
- Needs Assessment
- NCB and ICB and relevant applicable regulations
- Works under WB framework
- Fraud in Procurement
Body of Knowledge in Financial Management for World Bank Funded Projects
- World Bank Project Cycle and Project Documentation
- Borrower Responsibilities
- Financial Reporting and Its Cycle
- Internal Control
- Planning and Budgeting
- Project accounting system; IFRS
- Internal Audit Control
- Funding Structures and Strategies
In addition to the workshop sessions, the delegates joined 5 study visits where they had a chance to meet the public and private entities and their representatives working on World Bank Funded Projects. In addition, they were also invited to present the work of their ministries under WB funding in Maldives.
The study visits included:
- Industrial Region Visit, Sakarya
- Sakarya Industry and Commodity Exchange Board of Directors Meeting
- Sakarya Chamber of Commerce Visit
- Visit to District Governorate
- Visit and Meeting with Mayor of Hendek
As a part of Risalat’s Commitment to Cultural Exchange between the guest and the host countries, the delegates were also invited to participate in sightseeing tours across Sakarya as well as food tasting and welcome dinner. Participants also had a chance to get involved in a city planting ceremony organized as a courtesy by the mayor office to Risalat Delegates.
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The five-day training program on “Conflict Analysis and Sensitivity” that was conducted for the group of 6 members from Kafaa Development Foundation, Libya in Hotel Radisson President Beyazit, Istanbul.
The program took place over 5 days during 21-25 March 2022 organized by Risalat Consultants Int and designed to nourish the professional development and expand the competency of Kafaa members on concepts related to conflict and sensitivity.
The Training content was divided into 5 blocks and covered as follows:
- Determining common terminology and establishing common understanding of concepts related to conflict sensitivity
- The definition and classification of Conflicts
- Conflict Square, Forms of Conflict, Dynamics of Conflict
- Defining Violence; Violence Triangle
- Defining Peace; Negative and Positive Peace
- Resilience and Fragility
- Drivers of Conflicts
- Introduction to Conflict Analysis and Its Tools
- Guiding Principles for Conflict Analysis
- Tools for Performing Conflict Analysis
- Conflict Wheel as a Meta Tool
- Conflict Context Mapping
- Conflict Tree; Conflict Iceberg
- Positions and Interests Mapping
- Needs and Fears Mapping
- Conflict Escalation Model
- Multi Causal Role Model
- Overview of Conflict Sensitivity and Its Approaches
- Understanding Conflict Sensitivity
- Consequences of Insensitivity to Conflict
- Conflict Sensitivity vs Peacebuilding
- Approaches to Conflict Sensitivity
- Do No Harm Approach
- Peace and Conflict Impact Assessment
- Gender Sensitivity
- The Concept of Gender
- Gender Relations, Norms, and Roles
- Domains of Gender Analysis
- Gender Value Tree
- Empowerment Framework
- Gender Sensitive Conflict Analysis
- Integrating Conflict Sensitivity into project cycle
- Overview of Project Basics
- Developing Project Proposals and incorporating Conflict Sensitivity
- Linking Conflict Analysis to Project Design; LOGFRAME
- Conflict Risk Assessment in Projects
- Budgeting for Conflict Sensitivity
- Conflict Sensitive Monitoring and Evaluation
- Key Challenges in Conflict Sensitive Programming
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The 5-days workshop on Conflict Management and Peace Building was arranged by Risalat Consultants International in Istanbul, Turkey. The event took place in Hotel Midtown on 25-29 May 2018. Program attendees were the employees of Lebanon Reforestation Initiative (LRI) and the UN Mission in South Sudan.
The topics covered in the workshop were introduced in varied forms of presentations, videos, discussions, case studies, and examples. The core areas covered include:
- Historical perspectives of conflicts
- Understanding the concepts of peace, justice and reconciliation
- Conflict resolution and social justice
- The continuum of conflict resolution strategies
- Exploration of indigenous mechanisms and third-party intervention
- Dealing with victims
- The challenges of refugees and internally displaced persons (IDP’s)
- Relief, rehabilitation and development as part of peace-building
- Democratic peace-building processes
- Conflict Resolution and Peace building Interventions: Approaches and Skills
- After Violence: Sustainable Justice, Peace and Reconciliation
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