Key facts
- Dates
- 18–22 Jan 2027 (5 days)
- Where
- Tbilisi, Georgia
- Fee per participant
- £2,450 (GBP)
- Payment
- By invoice and bank transfer
- Registration closes
- 19 Dec 2026
- Certificate
- Certificate of completion
- In-house option
- Run it for your team, on your dates
On this page 15 sections
Programme Overview
Delivered by Risalat Consultants International in Tbilisi, Georgia, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.
It is designed for professionals who want to demonstrate a detailed understanding of performance management systems, their structure, processes, and best practices for successful implementation, set clear, realistic, and measurable goals for organizational staff, master skills required to provide constructive and meaningful feedback and others who want practical, current skills in leadership, management and communication.
Institutions change faster than ever: new policies, technologies and expectations from citizens and partners. Leaders and managers who can set direction, build teams and manage change make the difference between plans and results.
Strong leadership is a set of practical skills: deciding, communicating, negotiating, developing people and leading change. These skills can be learnt and improved with practice and feedback.
Delivered by Risalat Consultants International in Tbilisi, Georgia, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.
The Programme Strengthens Institutional Capability
- First Day: Understanding the need
- Second Day: The value of feedback in performance management, Providing…
- Third Day: Performance discussion documentation, Performance management and personal development
- Fourth Day: Encouraging performance, Fostering a positive and collaborative work environment
- Fifth Day: Practical application session
- Understanding the need for performance management and its benefits
- Effective performance management as the key to organizational success
- Foundational concepts and terms in performance management
- Strategic thinking and direction setting
- Leading and developing teams
- Decision making and problem solving
- Communication and influence
It is designed for professionals who want to demonstrate a detailed understanding of performance management systems, their structure, processes, and best practices for successful implementation, set clear, realistic, and measurable goals for organizational staff, master skills required to provide constructive and meaningful feedback and others who want practical, current skills in leadership, management and communication.
The Growing Importance of Effective Performance Management
Institutions change faster than ever: new policies, technologies and expectations from citizens and partners. Leaders and managers who can set direction, build teams and manage change make the difference between plans and results.
Strong leadership is a set of practical skills: deciding, communicating, negotiating, developing people and leading change. These skills can be learnt and improved with practice and feedback.
Organisations increasingly require professionals capable of:
- Set clear direction and priorities
- Lead and motivate teams through change
- Communicate and negotiate effectively
- Manage performance fairly
- Make sound decisions under pressure
Strong leadership, management and communication systems help organisations:
- Turn strategies into results
- Build motivated, capable teams
- Manage change with less resistance
- Improve relations with partners and stakeholders
This Effective Performance Management programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.
Who Should Attend This Effective Performance Management Training?
This programme is designed for:
- Demonstrate a detailed understanding of performance management systems, their structure, processes, and best practices for successful implementation
- Set clear, realistic, and measurable goals for organizational staff
- Master skills required to provide constructive and meaningful feedback
- Effectively conduct performance reviews and a variety of appraisals
- Create personalized development plans for the organization’s employees and boost their overall performance
- Address underperformance and behavioral issues
- Instill a culture of continuous improvement in the organization’s vision
- Directors and senior managers
- Heads of department and unit
- Middle managers and team leaders
- Project and programme managers
- HR and organisational development staff
The programme suits experienced professionals as well as those moving into new responsibilities. Groups that mix institutions and countries are encouraged, because participants learn a great deal from each other’s experience.
Tick what your team needs to be able to do.
Effective Performance Management Training Objectives
Upon successful completion of this Effective Performance Management Training, participants will be able to:
- Explain current approaches to leadership in public and private institutions
- Set direction and priorities for their team
- Lead, motivate and develop people
- Make decisions using structured methods
- Communicate clearly and influence others
- Negotiate and manage conflict
- Plan and lead change
- Manage performance fairly
- Prepare a personal leadership development plan
Each objective is practised during the programme through exercises, cases or group work, so that participants leave able to do it, not only to describe it.
Programme Contents and Structure
- Understanding the need for performance management and its benefits
- Effective performance management as the key to organizational success
- Foundational concepts and terms in performance management
- Setting clear expectations for employees
- Aligning individual goals with organizational objectives
- The SMART approach to goal setting
- The value of feedback in performance management
- Providing constructive and meaningful feedback – characteristics and techniques
- Understanding the role of performance reviews and appraisals
- Performance review meetings – how to prepare for them?
- Effective communications skills
- How to become an active listener?
- Handling difficult conversations
- Performance discussion documentation
- Performance management and personal development; Creating PDPs
- Conducting skills and knowledge gap analysis
- Identifying capacity enhancement opportunities
- Performance plans: monitoring, evaluation, review, and adjustment
- Underperformance and behavioral issues – how to address them?
- Handling performance conflicts
- Encouraging performance
- Fostering a positive and collaborative work environment
- Engaging employees
- Legal and ethical considerations in performance management
- Using data and key metrics for performance evaluation
- Measuring contribution to organizational success
- Pitfalls in performance management and how to avoid them
- Role plays on performance feedback and communication skills
- Simulated performance review and appraisal
- Analysis of performance metrics and decision-making
- Position-specific applications of performance management tools, approaches, and practices.
Full day-by-day contents
The programme runs over 5 days. Each day combines expert input, practical work and a closing workshop or case study:
- First Day: Understanding the need
- Second Day: The value of feedback in performance management, Providing…
- Third Day: Performance discussion documentation, Performance management and personal development
- Fourth Day: Encouraging performance, Fostering a positive and collaborative work environment
- Fifth Day: Practical application session
Full day-by-day contents
First Day | Understanding the need
- Understanding the need for performance management and its benefits
- Effective performance management as the key to organizational success
- Foundational concepts and terms in performance management
- Setting clear expectations for employees
- Aligning individual goals with organizational objectives
- The SMART approach to goal setting
Workshop: Understanding the need: Applying It to Your Institution
Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.
Second Day | The value of feedback in performance management, Providing…
- The value of feedback in performance management
- Providing constructive and meaningful feedback – characteristics and techniques
- Understanding the role of performance reviews and appraisals
- Performance review meetings – how to prepare for them?
- Effective communications skills
- How to become an active listener?
- Handling difficult conversations
Workshop: The value of feedback in performance management, Providing…: Applying It to Your Institution
Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.
Third Day | Performance discussion documentation, Performance management and personal development
- Performance discussion documentation
- Performance management and personal development; Creating PDPs
- Conducting skills and knowledge gap analysis
- Identifying capacity enhancement opportunities
- Performance plans: monitoring, evaluation, review, and adjustment
- Underperformance and behavioral issues – how to address them?
- Handling performance conflicts
Case Study: Performance discussion documentation, Performance management and personal development in Practice
Participants analyse a realistic case, compare the choices made with good practice and draw lessons they can use in their own setting.
Fourth Day | Encouraging performance, Fostering a positive and collaborative work environment
- Encouraging performance
- Fostering a positive and collaborative work environment
- Engaging employees
- Legal and ethical considerations in performance management
- Using data and key metrics for performance evaluation
- Measuring contribution to organizational success
- Pitfalls in performance management and how to avoid them
Workshop: Encouraging performance, Fostering a positive and collaborative work environment: Applying It to Your Institution
Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.
Fifth Day | Practical application session
- Role plays on performance feedback and communication skills
- Simulated performance review and appraisal
- Analysis of performance metrics and decision-making
- Position-specific applications of performance management tools, approaches, and practices.
Capstone Exercise: Effective Performance Management Action Plan for Your Institution
Participants bring the week together in an action plan for their own institution, with priorities, owners and first steps, and present it for feedback from peers and facilitators.
Effective Performance Management Training Methodology
Performance management is an essential pillar for an organization’s growth and success. Implementing an effective performance management system means establishing clear expectations for your employees and aligning individual and team goals with the company’s strategic objectives. This system provides a structured framework for the assessment and measurement of staff performance, helps identify capacity gaps, and facilitates regular feedback. Effective performance management Training in Tbilisi has been designed to aid organizations in nurturing a culture of continuous improvement, accountability, and human resource development. Throughout the programme, its delegates can cultivate essential skills and knowledge needed to implement fair, transparent, and results-oriented performance management systems. The design of this Effective Performance Management Training in Georgia follows proven adult learning principles. It combines elements of blended and experiential learning. These include open presentations, case studies, simulations, and group projects alongside collaborative assignments and role plays.
The programme combines:
- Expert-led sessions on current practice
- Regional and international case studies
- Group work and practical exercises
- Simulations and role plays where relevant
- Discussion of participants' own challenges
- Peer learning across institutions and countries
- Practical tools and templates to take back to work
- Daily reflection and action planning
Before the programme, a short pre-assessment helps the facilitators understand each participant’s role and priorities, so that examples and exercises can be adjusted to the group. Each day ends with a short reflection in which participants note what they will apply at work.
Expected Outcomes
Upon completion of this Effective Performance Management Training, participants will be able to:
- Set clear direction and priorities
- Lead and develop teams
- Make sound decisions
- Communicate and negotiate effectively
- Lead change with less resistance
- Plan their own development as leaders
Participants leave with a personal action plan and practical tools they can use in their institution from the first week back. Institutions that send several participants can use the programme to agree shared methods and templates across teams, which makes improvements easier to sustain.
£2,450 per participant · invoice and bank transfer · groups of 5 or more receive a discount
Five or more from one organisation: ask for the group rate on the invoice request.
Ten or more: an in-house version for your institution may cost less per person. Ask for an in-house quote.
Registration closes in 43 days (19 Dec 2026)
Institutional Application of Effective Performance Management Training
This programme supports organisations in strengthening:
- Leadership and management
- Team development
- Change management
- Communication
- Performance management
Participants return with practical tools to improve:
- Team plans
- Coaching
- Change plans
- Stakeholder communication
- Performance reviews
The programme is built so that learning moves from the classroom into the institution. Participants work on their own processes and documents where possible, and leave with an action plan that their managers can review and support.
Regional Relevance & Application
Europe
European institutions apply leadership, management and communication within detailed regulatory frameworks and reform agendas. Participants from Europe can compare their practice with colleagues from other regions and test how established methods work under different conditions.
Africa
Across Africa, ministries, agencies and project teams working in leadership, management and communication increasingly operate alongside donor-financed programmes that expect clear systems and evidence. The programme helps participants adapt good practice to the institutions and resources they work with.
Middle East
In the Middle East, national development strategies and diversification plans place growing demands on leadership, management and communication. Participants explore how to build the capability these plans need inside public bodies and companies.
Asia
Institutions across Asia combine rapid growth with ambitious modernisation programmes. Participants from Asia can share their experience of scaling systems quickly and learn from approaches used elsewhere.
Pacific
Small island and Pacific states face particular constraints of size, distance and capacity. The programme highlights practical, proportionate approaches to leadership, management and communication that suit smaller institutions.
Holding the programme in Tbilisi, Georgia brings participants together away from their daily pressures, so they can compare how leadership, management and communication is handled in different settings. The same programme can also be delivered in-house for one institution, in its own country or online, with cases taken from its current work.
Host Country Profile – Georgia
Programmes, Workshops, Exposures, Training Courses in Tbilisi, Georgia by Risalat Consultants International
Studying away from their own country gives participants time to focus, a fresh view of their own institution and the chance to build a network with colleagues from other countries.
Effective Performance Management Training Deliverables
Participants receive support before, during and after the programme, so that preparation, learning and follow-up form one continuous experience.
Before the Programme
- Participant Pre-Assessment
- Effective Performance Management Readiness Assessment
- Effective Performance Management Resource Pack
- Preparatory Reading Materials
- Complimentary Visa Support & Advisory
During the Programme
- Airport Pickup & Welcome Assistance
- Accommodation with Breakfast
- Welcome Networking Dinner
- Risalat Training Kit (Bag, Bottle, Mug, T-Shirt, Cap, Passport Cover, Pens, Notebook, Magnet & Keychain)
- Comprehensive Effective Performance Management Training Manual
- Leadership Self-Assessment
- Team Development Plan Template
- Change Plan Template
- Negotiation Preparation Sheet
- Practical Workshops & Simulations
- Group Discussions & Peer Learning
- Daily Lunch and Refreshments
- Full Access to Training Venue Facilities
- Mini Pad / Tablet with Digital Learning Materials
- Field Visit (where applicable)
- Entertaining City Tour
After the Programme
- Certificate of Completion
- Risalat Programme Participation Recognition Award
- Post-Training Reference Materials
- Personal Development Plan Template
- Coaching Conversation Guide
- Post-Training Support & Follow-Up Guidance
- Programme Report
Institutions can also request a tailored in-house version of this programme, delivered at their premises or online. Request a proposal.
Common Challenges in Effective Performance Management, And How This Training Helps
How can institutions set clear direction and priorities?
The programme addresses this directly on the first day (Understanding the need), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
How can institutions lead and motivate teams through change?
The programme addresses this directly on the second day (The value of feedback in performance management, Providing…), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
How can institutions communicate and negotiate effectively?
The programme addresses this directly on the third day (Performance discussion documentation, Performance management and personal development), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
How can institutions manage performance fairly?
The programme addresses this directly on the fourth day (Encouraging performance, Fostering a positive and collaborative work environment), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
How can institutions make sound decisions under pressure?
The programme addresses this directly on the fifth day (Practical application session), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.
Frequently Asked Questions
When and where does the Effective Performance Management programme take place?
It runs from 18 Jan 2027 to 22 Jan 2027, in Tbilisi, Georgia. The registration deadline is shown at the top of this page.
Who should attend?
The programme is designed for professionals who want to demonstrate a detailed understanding of performance management systems, their structure, processes, and best practices for successful implementation, set clear, realistic, and measurable goals for organizational staff, master skills required to provide constructive and meaningful feedback, effectively conduct performance reviews and a variety of appraisals, and others who want practical skills in leadership, management and communication.
Will I receive a certificate?
Yes. Participants who complete the programme receive a Certificate of Completion from Risalat Consultants International.
Can this programme be delivered for our institution only?
Yes. We can deliver a tailored in-house version at your premises, in another city or online, built around your own cases. Use the proposal request on this page.
Do I need prior experience in leadership, management and communication?
No specialist background is required beyond experience in a related role. A short pre-assessment helps the facilitators adapt the sessions to the group.
Training courses in TbilisiManagement & Leadership training courses
Why Tbilisi for this programme
Tbilisi is known for public service halls and anti-corruption reforms, and has easy visas for many countries.
The Effective Performance Management Training in Tbilisi programme in January 2027 brings together officials and professionals from across the Caucasus region and beyond. Sessions combine short inputs, case studies and group work on participants' own files, and the city's institutions can be added as a study visit on request.
Getting there: Tbilisi International (TBS).
Check whether you need a visa with the free Visa Checker, and ask for an invitation letter once you are registered.
The same topic in other cities
- Marketing and Promotion Management Training in Tbilisi (Tbilisi)
- Conducting Effective Learning Needs Assessments – A Training Course in Tbilisi (Tbilisi)
- Training on Restaurant & Its Revenue Management in Malta in Tbilisi (Tbilisi)
- Project Management Training for Development and Humanitarian Sectors in Tbilisi (Tbilisi)
- Environmental Management & Sustainability in Oil and Gas Exploration and Production in Tbilisi (Tbilisi)
- International Public Sector Accounting Standards Training in Tbilisi (Tbilisi)
Other programmes in Tbilisi
- Renewable Energy Planning and Mini-Grids Training for Central Asian Officials in Tbilisi
- Anti-Corruption, Integrity and Asset Declarations in Tbilisi
- PPP and Infrastructure Project Finance Training for Central Asian Officials in Tbilisi
- Water Resources Management and WASH Service Delivery in Tbilisi
- Digital Government and Citizen e-Services Training for Central Asian Officials in Tbilisi
More training courses in Georgia · All programmes in Asia · Full training calendar



