Training Course on Business Management in Bangkok

The training on Strategic Business Management was a five-day workshop which was conducted in Bangkok, Thailand. The workshop was attended by participants who came from a variety of organizations operating in Afghanistan including: UNHCR, IDLG, TSCO, USAID/CSSP, and the Inbound Group.  The event took place from 20nd to 24^th of May 2012.

The Core Topics Covered During the Training Include:

• Learning the Basics
• Business Planning
• Government Regulations
• People and Your Business
• Legal Aspects of the Business
• Marketing and Advertising
• Financing Basics
• Risk Management
• Record Keeping – Accounting
• Financial Statements

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This program was conducted in Bangkok for delegates from Vietnam, Afghanistan, India and Pakistan functioning in Human Resource Department of different background companies. The delegates learned the importance of why organizations increasingly looking at human resources as a unique asset which can provide sustained competitive advantage.

The Strategic HRM focuses on the linking of all HR activities with the organization’s strategic business objectives. The Training emphasized on looking at HR from a business point of view, encouraging participants to strengthen their strategic HR competencies and to become more effective strategic & business partners with top management. Attendees learned how to maximize their HR impact through involvement in and implementation of strategic initiatives.

Key Areas Covered During SHRM Training Bangkok

• The concept of strategic management
• Setting HR strategic and operational goals & objectives
• Conducting HR related internal and external situation analysis;
• Pinpointing HR related key success factors
• Conducting HR related SWOT analysis
• Crafting of HR strategies, plans & programs
• How to develop the desired organization culture
• How to determine the right organization structure
• How to determine the right number of personnel required
• Developing fitting HR policies, systems & procedures
• How to develop the required job descriptions, job performance standards and job competency profile
• How to determine the right job grades and salary structures
• Preparation of HR strategic- and annual operational plans & budgets
• Development of HR performance measurement, monitoring & control systems

During the SHRM Training Bangkok, various approaches used towards the delivery of the material, including the theoretical explanation, presentation, open group discussion, practical exercises and case study all customized based on the pre-program evaluation results for each participant needs. Each day of the program ended with delegates completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.

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Operations & Financial Management Training conducted in Bangkok during 04-08 June, 2015. The attendees were from GIZ Afghanistan and Raleigh International India. The program was planned and conducted part of Risalat TNA in the areas of operations and financial management for NGOs. Based on the gathered data, the program was designed to equip the related staff members of the organization in this program with needed knowledge and tools for better performance in the workplace.

The program held highly interactive and results-oriented delivery methodologies were used by the program consultants for maximum gain of participants. The evaluation results shows delegates found the program as one of the most highly interactive and insightful training they’ve ever attended.

The main contents covered during the program:

• Strategic Operations Management
• Facilities – Location Planning
• Capacity Planning
• Supply Management
• Inventory Management: MRP and JIT
• Just-In-Time Management
• Scheduling Management
• Quality Management
• Dimensions of Quality
• Innovation Management
• What is innovation?
• Project Management in Operation Management
• Human Resources
• The future for operations management
• The challenge of global growth
• The challenge of the Internet
• The challenge of the environment
• Financial Management – Basic concepts in Finance
• Time value of money
• Financial Statements
• Rules to Financial Success
• Budgeting – The Key to Financial Management
• Cash management in Operations

Along with the program preparation, visas and travel arrangement was done by Risalat travel management team for smooth participation of delegates. During the program planning, pre-assessment was conducted for each participant to better understand the attendees specific reasons of attendance  and their expectations to best prepare the program as per participants’ needs. During the Operations & Financial Management Training the attendees were provided by all the necessary materials, from reading manual to exercises, practical tools, cases, real examples etc. Program evaluation was conducted and report was submitted to the respective organizations.

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6-days workshop on the Impact Evaluation of Public Policies, Projects, and Programs was conducted in Nuovo City Hotel, Bangkok between 20-25 June 2022. The program was a private event specifically arranged for 5 attendees representing the Ministry of Higher Education, the Ministry of Fisheries, Marine Resources, and Agriculture, and the Ministry of Environment of Maldives.

All workshop sessions were conducted utilizing modern adult-learning techniques. The format was more conversational, encouraging maximum participation of each delegate. A number of training techniques were utilized including knowledge exchange, case studies, and quiz tests.

The key topics covered during the stated workshop were distributed across 6 days. The list includes:

• The importance of measuring the impact and outcomes
• Defining the impact assessment and impact evaluation
• M&E systems in development projects and programs
• Concepts and Methods for impact evaluation
• Overview of M&E Fundamentals for Impact Evaluation
• The Results Framework / LOGFRAME Approach
• Project KPIs
• Attribution & Contribution
• Theory of Change
• Evaluation Questions
• Counterfactuals and Alternate policy decisions
• Causal Reference and Comparison Groups
• Impact evaluation in case of baseline data unavailability
• Experimental, Quasi-Experimental, and Non-experimental research designs
• Sampling
• Sample size, weight, and power
• Valid Comparison Groups
• Difference-in-difference method
• Regression Discontinuity Design
• Instrumental Variables
• Propensity score matching
• M&E Reporting
• Impact Evaluation Reports

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Effective Grants Management Workshop was conducted for the employees of Texas A&M University, Qatar and The Aga Khan University, Pakistan. The program took place in Bangkok, Thailand at the premises of HUBBA, Thailand. The workshop had a duration of 5 days and each day it lasted from 9 am to 5 pm.

The major topics covered throughout the program included:

• Grants Management Cycle
• Proposal Development Process
• Program Budgeting Techniques
• Grant Award, Contract Review, and Compliance Check
• Project Kick-Off
• Grants Monitoring
• Sub-Granting and Partnership Management
• Grants Reporting and Donor Compliance
• Transaction Analysis for Report Review
• Project Co-Financing
• Program Audit
• Grants Close-Out Procedure

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Upon complete of participants assessment, the program was conducted over 17 – 18 March, 2013 in the Radisson Suite Hotel in central Thailand. The program was more relevant to professionals involved in a way or another in the procurement procedures taking place in their organizations. All the delegates who participated in this workshop have procurement responsibility to both support administration activities and projects that their organizations are undertaking. They came from the Save the Children International (SCI) and Ministry of Rural Rehabilitation & Development (MRRD)

The training spanned over a two-day period and was delivered by Mr. Gene the Principal Consultant at Risalat Consultants with experience in several countries including UK, Australia and Thailand. Gene has lived in Southeast Asia for the past ten years and is an experienced consultant, trainer and facilitator. During the past few years, he has worked in Dubai, Egypt, Saudi Arabia, Thailand, Myanmar, Vietnam and Cambodia and has led various training programs with participants from over 20 nationalities during this time.

The consultant opened each topic with questions for the participants to share their knowledge and experiences. The expert then used effective delivering techniques mapped from the assessment results as well to build their knowledge and quip them with necessary tools.

Major Topics Covered In This Workshop

The topics with the greatest participant interest were:

• Developing supplier relationships
• Reviewing supplier relationships
• Negotiating contracts with supplier.

Major Topics Covered in the Program:

• The role of procurement in the organization
• Developing supplier relationships
• Reviewing supplier performance
• Managing the tendering process
• Negotiating contract with suppliers
• Understanding the needs of the users of procurement services
• Rationalizing the supplier base
• IT systems in procurement
• Detecting fraud in contracts.

Program ended with an evaluation which was aimed at obtaining participants’ views about different aspects of the program for quality assurance. From the venue to the effectiveness and coverage of the topics, and from the consultant’s knowledge and preparedness to their overall impression of the whole experience.

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