Conflict and Negotiation Management in Organizations Workshop

Program Date

26 Aug 30 Aug 2024

Program Location

Stockholm, Sweden

Program Venue

Best Western Capital Hotel

Registration & Payment Deadline

20 Jun 2024

Program Overview

This program introduces you to the different types of conflicts that can occur in organization’s life, the reasons behind them and various conflict-handling styles to help you effectively manage the situation. You will study potential root causes of conflict arising within a workplace and the positive and negative outcomes of the conflict. The program will also present you with the knowledge and skills necessary to have successful negotiations including how to avoid common mistakes in negotiation.

Target Audience

Conflict and Negotiation Management in Organizations Workshop in Sweden best suit for: 

  • Top Managers & Executives
  • Management Team Members
  • HR professionals
  • Anybody interested in the subject of conflict resolution and management.

Program Contents

First Day
  • Negotiation theory and practice – negotiation defined
  • Power and society – the rise of negotiation and conflict management
  • The sources of conflict in the organization
  • Conflict escalation and steps to prevent it
  • Conflict management strategies
  • The two distinct approaches to negotiation
  • Understanding your own negotiation style
  • Negotiation as a mixed motive process
Second Day
  • Strategic and tactical negotiation approaches
  • Value claiming distributive negotiation strategies
  • Value creating Integrative negotiation strategies
  • Sharing information, diagnostic questions & unbundling issues
  • Package deals, multiple offers and post-settlement settlements
  • The four possible outcomes of a negotiation
Third Day
  • Wants and needs – distinguishing between interests and positions
  • A three step model for negotiation preparation
  • Your position, their position and the situation assessment
  • Understanding the sources of negotiating power
  • Altering the balance of power
  • The power of body language
  • Understanding thoughts from body language
  • Dealing with confrontational negotiators
Fourth Day
  • Communication and questioning
  • Active listening in negotiation
  • Negotiation, Mediation, Arbitration and Litigation
  • Mediation as a facilitated negotiation
  • Techniques of the mediator – practical mediation skills to help resolve disputes
  • Working in negotiation teams
  • Mediation in practice – mediation exercise
Fifth Day
  • International and cross-cultural negotiations
  • Cultural Values and Negotiation Norms
  • Advice for cross-cultural negotiators
  • Putting together a deal
  • Team international negotiation exercise
  • Applying to learn a range of organizational situations
  • Summary session and questions.

Program Methodology

Conflict and Negotiation Management in Organizations Workshop in Stockholm, Sweden combines the theoretical and practical insights. You will go through the theories of Conflict Negotiation & Management. In addition you will be provided with various practical examples for conflict resolution and be given a group work assignment to prepare you to deal with real life situations. These 5 days will be highly interactive, using a mix of case studies, role play exercises, self assessment questionnaires, presentations and group discussion to develop the themes around participants’ own experiences and needs.

Program Fee

Payment Options

Fee Covers

  • Visa Assistance (complimentary)

  • Participant Assessment

  • Airport Pickup

  • Accommodation

  • Wi-Fi

  • Welcome Dinner

  • Breakfast

  • Workshop Kit

  • Program Materials

  • Program Experts

  • Practical Activities

  • Lunch

  • Refreshments

  • Interactive workshop

  • City Map & Direction

  • Risalat T-shirt

  • Field Visit

  • Program Certificate

  • Entertaining Tour

  • Program Report