Key facts
- Dates
- 15–19 Feb 2027 (5 days)
- Where
- Regus Tbilisi - Vazha Pshavela, Tbilisi, Georgia
- Fee per participant
- £2,750 (GBP)
- Payment
- By invoice and bank transfer
- Registration closes
- 27 Dec 2026
- Certificate
- Certificate of completion
- In-house option
- Run it for your team, on your dates
On this page 15 sections
Programme Overview
This practical hospital management programme in Tbilisi is designed for professionals who must turn established technical guidance into reliable institutional practice. Participants examine the decisions, evidence, controls and working relationships that determine whether improvements endure beyond an individual course.
The learning journey covers hospital governance and strategic planning, patient safety and clinical risk and service demand and capacity modelling. Each topic is treated as an operational responsibility, not simply a theoretical concept.
Current primary guidance informs the programme, including WHO Health Systems Governance. Participants learn to identify which requirements apply to their organisation and how to document the reasoning behind their decisions.
The programme is hosted in Tbilisi, Georgia . Case studies are adapted to the participant group; no external institutional visit, accreditation, funding allocation or regulatory endorsement is implied unless separately agreed and verified.
The Programme Strengthens Institutional Capability
- Hospital governance and strategic planning
- Patient safety and clinical risk
- Service demand and capacity modelling
- Patient flow and bed management
- Quality assurance and clinical audit
- Workforce planning and scheduling
- Hospital budgeting and cost centres
- Procurement and stock management
- Health information and performance dashboards
- Infection prevention and incident response
- Patient experience and complaints
- Continuity planning and improvement
- Apply a documented decision rule to hospital management
- Review evidence and data limitations for hospital management
- Define accountable owners and approval points for hospital management
- Record practical risks and corrective actions for hospital management
The emphasis is on practical templates, defensible decisions and an implementation plan that can be reviewed by a line manager.
The Growing Importance of Hospital Management
Institutions are expected to show how their hospital management arrangements work in practice. Written policies alone cannot demonstrate sound decisions, quality assurance or follow-up when responsibilities are fragmented.
Official guidance provides a useful reference point: WHO Health Systems Governance. The programme converts that guidance into questions, checks and evidence that a team can use in its own operating environment.
A structured approach makes it easier to distinguish a genuine control weakness from a documentation gap, set priorities and communicate progress without relying on unsupported performance claims.
Organisations increasingly require professionals capable of:
- Hospital governance and strategic planning
- Patient safety and clinical risk
- Service demand and capacity modelling
- Patient flow and bed management
- Quality assurance and clinical audit
- Workforce planning and scheduling
- Hospital budgeting and cost centres
- Procurement and stock management
- Health information and performance dashboards
- Infection prevention and incident response
- Apply a documented decision rule to institutional performance
Strong hospital management systems help organisations:
- Clarify decision rights and accountability
- Reduce avoidable errors and rework
- Use evidence consistently across teams
- Identify implementation risks earlier
- Make records easier to review
- Improve coordination between functions
- Prioritise limited staff time
- Support defensible reporting to leadership
- Track corrective actions to completion
The course focuses on improvements that can be implemented with realistic resources and assigned owners.
1. What should an institution do before changing its hospital management procedures?
The official reference material on hospital management must be interpreted in its applicable context: https://www.who.int/health-topics/health-systems-governance
2. Which output best supports implementation after training?
A documented implementation plan helps translate the principles in WHO Health Systems Governance into operational practice.
3. When may a training provider claim that an external organisation endorses a course?
Publishing an official guideline does not by itself confer endorsement or accreditation.
Who Should Attend This Hospital Management Training?
This programme is designed for:
- Public health directors
- Health ministry planners
- Primary care managers
- Community health coordinators
- Epidemiologists
- Hospital administrators
- Health financing officers
- Health information officers
- Quality managers
- Health workforce planners
- Municipal health officers
- Donor-funded health project staff
Mixed teams are welcome where technical, operational and management perspectives need to be aligned. Participants should be able to discuss a current institutional process or case.
Tick what your team needs to be able to do.
Hospital Management Training Objectives
Upon successful completion of this Hospital Management Training, participants will be able to:
- Explain the relevant official framework and its scope
- Diagnose a current institutional capability gap
- Select fit-for-purpose methods and controls
- Prepare a traceable evidence and decision record
- Design an achievable improvement plan
- Set indicators and reporting responsibilities
- Present findings clearly to senior management
- Hospital governance and strategic planning
- Patient safety and clinical risk
- Service demand and capacity modelling
- Patient flow and bed management
- Quality assurance and clinical audit
Each objective is tested through an exercise, peer review or practical output during the programme.
Programme Contents and Structure
- Hospital governance and strategic planning
- Patient safety and clinical risk
- Service demand and capacity modelling
- Patient flow and bed management
- Quality assurance and clinical audit
- Workforce planning and scheduling
- Apply a documented decision rule to hospital governance and performance priorities
- Service demand and capacity modelling
- Patient flow and bed management
- Quality assurance and clinical audit
- Workforce planning and scheduling
- Hospital budgeting and cost centres
- Procurement and stock management
- Apply a documented decision rule to patient safety quality and service pathways
- Quality assurance and clinical audit
- Workforce planning and scheduling
- Hospital budgeting and cost centres
- Procurement and stock management
- Health information and performance dashboards
- Infection prevention and incident response
- Apply a documented decision rule to workforce operations and resource allocation
- Hospital budgeting and cost centres
- Procurement and stock management
- Health information and performance dashboards
- Infection prevention and incident response
- Patient experience and complaints
- Continuity planning and improvement
- Apply a documented decision rule to finance information and risk management
- Health information and performance dashboards
- Infection prevention and incident response
- Patient experience and complaints
- Continuity planning and improvement
- Hospital governance and strategic planning
- Patient safety and clinical risk
- Apply a documented decision rule to hospital improvement plan and leadership
Full day-by-day contents
The five-day learning pathway moves from fundamentals to applied decisions, review and implementation.
- Day 1: Hospital governance and performance priorities
- Day 2: Patient safety quality and service pathways
- Day 3: Workforce operations and resource allocation
- Day 4: Finance information and risk management
- Day 5: Hospital improvement plan and leadership
Full day-by-day contents
First Day | Hospital governance and performance priorities
- Hospital governance and strategic planning
- Patient safety and clinical risk
- Service demand and capacity modelling
- Patient flow and bed management
- Quality assurance and clinical audit
- Workforce planning and scheduling
- Apply a documented decision rule to hospital governance and performance priorities
- Review evidence and data limitations for hospital governance and performance priorities
- Define accountable owners and approval points for hospital governance and performance priorities
Workshop: Hospital governance and performance priorities in practice
Working with a realistic hospital management scenario, participants review the available records, identify the decisions that require justification and produce a practical output. The group tests assumptions, records risks and receives structured peer feedback. The result is a reusable template and a clear next step for the participant’s organisation.
Second Day | Patient safety quality and service pathways
- Service demand and capacity modelling
- Patient flow and bed management
- Quality assurance and clinical audit
- Workforce planning and scheduling
- Hospital budgeting and cost centres
- Procurement and stock management
- Apply a documented decision rule to patient safety quality and service pathways
- Review evidence and data limitations for patient safety quality and service pathways
- Define accountable owners and approval points for patient safety quality and service pathways
Case Study: Patient safety quality and service pathways in practice
Working with a realistic hospital management scenario, participants review the available records, identify the decisions that require justification and produce a practical output. The group tests assumptions, records risks and receives structured peer feedback. The result is a reusable template and a clear next step for the participant’s organisation.
Third Day | Workforce operations and resource allocation
- Quality assurance and clinical audit
- Workforce planning and scheduling
- Hospital budgeting and cost centres
- Procurement and stock management
- Health information and performance dashboards
- Infection prevention and incident response
- Apply a documented decision rule to workforce operations and resource allocation
- Review evidence and data limitations for workforce operations and resource allocation
- Define accountable owners and approval points for workforce operations and resource allocation
Workshop: Workforce operations and resource allocation in practice
Working with a realistic hospital management scenario, participants review the available records, identify the decisions that require justification and produce a practical output. The group tests assumptions, records risks and receives structured peer feedback. The result is a reusable template and a clear next step for the participant’s organisation.
Fourth Day | Finance information and risk management
- Hospital budgeting and cost centres
- Procurement and stock management
- Health information and performance dashboards
- Infection prevention and incident response
- Patient experience and complaints
- Continuity planning and improvement
- Apply a documented decision rule to finance information and risk management
- Review evidence and data limitations for finance information and risk management
- Define accountable owners and approval points for finance information and risk management
Case Study: Finance information and risk management in practice
Working with a realistic hospital management scenario, participants review the available records, identify the decisions that require justification and produce a practical output. The group tests assumptions, records risks and receives structured peer feedback. The result is a reusable template and a clear next step for the participant’s organisation.
Fifth Day | Hospital improvement plan and leadership
- Health information and performance dashboards
- Infection prevention and incident response
- Patient experience and complaints
- Continuity planning and improvement
- Hospital governance and strategic planning
- Patient safety and clinical risk
- Apply a documented decision rule to hospital improvement plan and leadership
- Review evidence and data limitations for hospital improvement plan and leadership
- Define accountable owners and approval points for hospital improvement plan and leadership
Capstone Exercise: Hospital improvement plan and leadership in practice
Working with a realistic hospital management scenario, participants review the available records, identify the decisions that require justification and produce a practical output. The group tests assumptions, records risks and receives structured peer feedback. The result is a reusable template and a clear next step for the participant’s organisation.
Hospital Management Training Methodology
Facilitated instruction is paired with guided analysis, realistic case files, group exercises and short individual reflections. Participants are encouraged to bring non-confidential examples and adapt the templates to their own procedures.
The programme combines:
- Short expert briefings
- Official framework interpretation
- Guided document review
- Practical worksheets
- Role-specific simulations
- Group problem-solving
- Case comparisons
- Peer feedback
- Facilitator demonstrations
- Decision logs
- Daily learning reflections
- Final action planning
Exercises emphasise evidence quality, transparent assumptions and the limits of what a particular source or case can establish.
Expected Outcomes
Upon completion of this Hospital Management Training, participants will be able to:
- Explain the governing principles relevant to their role
- Identify the most material process weaknesses
- Use a documented checklist to assess current practice
- Prepare a decision and evidence log
- Select appropriate operational indicators
- Communicate findings to non-specialists
- Identify roles and resource needs
- Draft a phased improvement roadmap
- Plan a review of progress and unresolved risks
Participants leave with a draft improvement plan and practical working materials, rather than an unsupported claim of organisational certification.
£2,750 per participant · invoice and bank transfer · groups of 5 or more receive a discount
Five or more from one organisation: ask for the group rate on the invoice request.
Ten or more: an in-house version for your institution may cost less per person. Ask for an in-house quote.
Registration closes in 50 days (27 Dec 2026)
Institutional Application of Hospital Management Training
This programme supports organisations in strengthening:
- Hospital governance and strategic planning
- Patient safety and clinical risk
- Service demand and capacity modelling
- Patient flow and bed management
- Quality assurance and clinical audit
- Workforce planning and scheduling
- Hospital budgeting and cost centres
- Procurement and stock management
- Health information and performance dashboards
- Infection prevention and incident response
- Apply a documented decision rule to institutional accountability
Participants return with practical tools to improve:
- Process mapping and responsibility allocation
- Evidence and document review
- Risk and issue registers
- Quality checklists
- Management briefings
- Action plans with owners
- Performance indicators
- Peer review and escalation
- Post-training learning transfer
Teams can use the outputs in internal planning, supervision and professional development without assuming that a specific donor has allocated funds for this course.
Regional Relevance & Application
Asia
For organisations working in Asia, hospital management capabilities can support cross-border professional learning, service delivery and institutional reporting. The exercises are adaptable to local requirements; participants must verify the standards and laws that govern their own institution.
Europe
For organisations working in Europe, hospital management capabilities can support regulatory interpretation, documentation and accountable management. The exercises are adaptable to local requirements; participants must verify the standards and laws that govern their own institution.
Africa
For organisations working in Africa, hospital management capabilities can support capacity-building, programme implementation and resource prioritisation. The exercises are adaptable to local requirements; participants must verify the standards and laws that govern their own institution.
Middle East
For organisations working in Middle East, hospital management capabilities can support institutional modernisation and performance management. The exercises are adaptable to local requirements; participants must verify the standards and laws that govern their own institution.
Regional examples are illustrative learning contexts, not claims that any particular project has commissioned or financed this programme.
- Transaction
- Record
- Control
- Evidence
- Opinion
Host Country Profile – Georgia
Tbilisi provides an international setting for structured professional learning, peer exchange and reflection away from routine office demands. The programme retains the original advertised destination.
The training content uses official international reference material and participant case studies. No claim is made that an institution in Tbilisi has endorsed the course or agreed to receive a study visit.
Travel documentation, visa eligibility, local entry rules and accommodation arrangements should be checked individually before booking. The programme team can provide administrative guidance but cannot guarantee admission or a visa.
Hospital Management Training Deliverables
The following learning and participation services form the standard Risalat programme package, subject to the participant agreement and final logistical confirmation.
Before the Programme
- Participant Pre-Assessment
- Hospital Management Readiness Assessment
- Hospital Management Resource Pack
- Preparatory Reading Materials
- Complimentary Visa Support & Advisory
During the Programme
- Airport Pickup & Welcome Assistance
- Accommodation with Breakfast
- Welcome Networking Dinner
- Risalat Training Kit (Bag, Bottle, Mug, T-Shirt, Cap, Passport Cover, Pens, Notebook, Magnet & Keychain)
- Comprehensive Hospital Management Training Manual
- Assessment checklist
- Decision log template
- Risk and action register
- Evidence review worksheet
- Management briefing template
- Practical Workshops & Simulations
- Group Discussions & Peer Learning
- Daily Lunch and Refreshments
- Full Access to Training Venue Facilities
- Mini Pad / Tablet with Digital Learning Materials
- Field Visit (where applicable, subject to confirmation)
- Entertaining City Tour
After the Programme
- Certificate of Completion
- Risalat Programme Participation Recognition Award
- Post-Training Reference Materials
- Personal improvement roadmap
- Institutional action tracker
- Post-training reflection checklist
- Post-Training Support & Follow-Up Guidance
- Programme Report
Institutions may request a tailored in-house version through the Risalat proposal request form.
Common Challenges in Hospital Management, And How This Training Helps
How can our team identify the most urgent capability gaps?
Day 1 addresses this challenge through a guided exercise on hospital governance and performance priorities. Participants use a checklist, discuss competing choices and document an action that can be tested in their own institution.
How can we interpret official guidance consistently?
Day 2 addresses this challenge through a guided exercise on patient safety quality and service pathways. Participants use a checklist, discuss competing choices and document an action that can be tested in their own institution.
How can we improve decisions without adding unnecessary bureaucracy?
Day 3 addresses this challenge through a guided exercise on workforce operations and resource allocation. Participants use a checklist, discuss competing choices and document an action that can be tested in their own institution.
How can we demonstrate that evidence is reliable?
Day 4 addresses this challenge through a guided exercise on finance information and risk management. Participants use a checklist, discuss competing choices and document an action that can be tested in their own institution.
How can we involve technical and management colleagues effectively?
Day 5 addresses this challenge through a guided exercise on hospital improvement plan and leadership. Participants use a checklist, discuss competing choices and document an action that can be tested in their own institution.
How can we turn training into an institutional action plan?
Day 5 addresses this challenge through a guided exercise on hospital improvement plan and leadership. Participants use a checklist, discuss competing choices and document an action that can be tested in their own institution.
How can we monitor improvements after participants return?
Day 5 addresses this challenge through a guided exercise on hospital improvement plan and leadership. Participants use a checklist, discuss competing choices and document an action that can be tested in their own institution.
Explore further professional development options through Risalat programme categories and use the training needs assessment to prioritise team learning requirements.
Frequently Asked Questions
Who is this programme intended for?
It is intended for professionals responsible for hospital management decisions, supervision or reporting.
Is previous experience required?
Professional familiarity is useful. A pre-assessment helps tailor the level of practical exercises.
Are institutional visits guaranteed?
No. Any external visit depends on host approval, access and logistics and is confirmed separately.
What will participants take back to work?
Templates, case notes, a documented action plan and post-training reference materials.
Can the programme be delivered in-house?
Yes. Risalat can adapt the content to an institutional team and its operational priorities.
Training courses in TbilisiHealthcare training courses
Why Tbilisi for this programme
Tbilisi is known for public service halls and anti-corruption reforms, and has easy visas for many countries.
The Hospital Management and Administration Training in Tbilisi programme in February 2027 brings together officials and professionals from across the Caucasus region and beyond. Sessions combine short inputs, case studies and group work on participants' own files, and the city's institutions can be added as a study visit on request.
Getting there: Tbilisi International (TBS).
Check whether you need a visa with the free Visa Checker, and ask for an invitation letter once you are registered.
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