关键信息
- 日期
- 2027年1月25–29日（5天）
- 地点
- Klaus K酒店（芬兰赫尔辛基）
- 每位学员费用
- £3,710 (GBP)
- 付款
- 通过发票和银行转账付款
- 报名截止
- 2026年12月6日
- 适用对象
- 本培训项目既适合经验丰富的专业人员，也适合刚承担新职责的人员。我们鼓励来自不同机构和国家的学员组成…
- 证书
- 结业证书
- 内训选项
- 按您的日期，为您的团队专场举办
培训项目概述
In the face of complex environmental challenges and climate change concerns over the last few decades the number of displaced people has been increasing at an alarming rate. As of today, worldwide forcible displacement tops 70 million, stipulating an urgent need for effective settlement interventions and enhanced capacity of shelter provision if and when emergencies occur. Settlements prove to be vital components of post-disaster recovery allowing affected individuals to re-establish their social and economic ties, ensuring personal safety and security. Humanitarian Shelter and Settlements Provision Training in Helsinki, Finland has been specifically developed for the professionals engaged in humanitarian shelter provision and settlement activities. It provides a comprehensive overview of sheltering initiatives, policies and guidelines along with the best practices across the sector.
本培训项目由Risalat Consultants International在芬兰赫尔辛基举办，结合专家主讲、真实案例与小组练习，帮助学员将所学应用于本单位工作。
本培训项目可在以下方面加强机构能力：
- Forcible Displacement and Associated Issues
- Mechanisms for Emergency Response
- Shelter – Mere Physical Space or Something Greater?
- Relief, Recovery and Sheltering
- Core Guiding Principles of Humanitarian Shelter Provision
- Strategic Objectives of Shelter and Settlement Initiatives
- Shelter Assistance vs Settlement Assistance
- Settlement Options for Displaced and Non-Displaced People amid Disasters
- 战略思维与方向制定
- 领导和发展团队
- 决策与问题解决
- 沟通与影响力
本培训项目面向局长及高级管理人员、部门和处室负责人、中层管理人员和团队负责人，以及其他希望掌握领导、管理和沟通方面最新实用技能的人员。
Why Humanitarian Shelter and Settlements Provision Management Matters Now
机构变化之快前所未有：新的政策、技术以及公民和合作伙伴的新期望层出不穷。能够确定方向、组建团队并管理变革的领导者和管理者，决定着计划能否转化为成果。
卓越的领导力是一系列实用技能的组合：决策、沟通、谈判、培养人才和引领变革。这些技能可以通过实践和反馈来学习和提升。
This Humanitarian Shelter and Settlements Provision Management programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.
各机构日益需要能够做到以下几点的专业人员：
- 确定清晰的方向和优先事项
- 在变革中领导和激励团队
- 有效沟通与谈判
- 公平地管理绩效
- 在压力下作出明智决策
强大的能力有助于机构：
- 将战略转化为成果
- 打造积极进取、能力出众的团队
- 以更小的阻力管理变革
- 改善与合作伙伴及利益相关方的关系
Who Should Attend This Humanitarian Shelter and Settlements Provision Management Training
本培训项目既适合经验丰富的专业人员，也适合刚承担新职责的人员。我们鼓励来自不同机构和国家的学员组成混合小组，因为学员能从彼此的经验中获益良多。
本培训项目适合：
- 总监及高级管理人员
- 部门及单位负责人
- 中层管理人员及团队负责人
- 项目与规划管理人员
- 人力资源与组织发展人员
- 准备担任领导职务的员工
- 女性领导者与新兴领导者
- 董事会成员
- 非政府组织负责人
- 企业主与管理人员
勾选您的团队需要具备的能力。
培训项目目标
培训目标聚焦于学员在培训后能够做什么，而不仅仅是知道什么。每项目标都会在一周内通过练习、案例或小组作业加以实践。
完成本培训项目后，学员将能够：
- Demonstrate the Comprehensive Understanding of Displacement issue and the importance of shelter provision for affected individuals
- Understand the principles and practical approaches to Shelter coordination and Settlement in humanitarian context
- Successfully Employ Core Guiding Principles of Global Settlement and Shelter Strategies
- Take strategic approach towards settlement initiatives and analyze possible alternatives
- Refine their communication and Leadership skills in order to adhere with professional standards
- 阐述公共和私营机构当前的领导方法
- 为团队确定方向和优先事项
- 领导、激励和培养员工
- 运用结构化方法进行决策
- 清晰沟通并影响他人
Humanitarian Shelter and Settlements Provision Management Training Structure & Contents
- Forcible Displacement and Associated Issues
- Strategic Objectives of Shelter and Settlement Initiatives
- Approached and Modalities of Humanitarian Response to Shelter and Settlement Needs
- 领导风格及其影响
- 自我评估与反馈
- 领导力中的价值观与道德
- Leading in the public sector
- Mechanisms for Emergency Response
- Shelter Assistance vs Settlement Assistance
- Typology of Emergency Affected Populations
- 战略思维
- 确定优先事项和目标
- 结构化问题解决
- 压力下的决策
- Shelter – Mere Physical Space or Something Greater?
- Settlement Options for Displaced and Non-Displaced People amid Disasters
- Designing Response Master Plan
- 组建和发展团队
- 激励与敬业度
- 辅导与反馈
- 绩效管理
- Relief, Recovery and Sheltering
- Needs and Vulnerabilities of Displaced People
- The implementation process of Shelter and Settlement Provision Activities
- 清晰沟通
- 影响与说服
- 谈判原则
- 冲突管理
- Core Guiding Principles of Humanitarian Shelter Provision
- Characterizing Crisis that Stipulates Shelter and Settlement Response
- The ways for enhancing the performance of Humanitarian Response Activities
- 规划和引领变革
- 化解阻力
- 个人效能与身心健康
- 巩固成果
完整的每日课程内容
第一天 | 领导力基础
当天奠定基础，并将主题与学员所在机构的实际相联系。
- Forcible Displacement and Associated Issues
- Strategic Objectives of Shelter and Settlement Initiatives
- Approached and Modalities of Humanitarian Response to Shelter and Settlement Needs
- 领导风格及其影响
- 自我评估与反馈
- 领导力中的价值观与道德
- Leading in the public sector
第二天 | 战略与决策
学员从原则走向实践，围绕真实案例开展练习。
- Mechanisms for Emergency Response
- Shelter Assistance vs Settlement Assistance
- Typology of Emergency Affected Populations
- 战略思维
- 确定优先事项和目标
- 结构化问题解决
- 压力下的决策
第三天 | 人员与团队
重点是通过结构化的小组作业应用方法和工具。
- Shelter – Mere Physical Space or Something Greater?
- Settlement Options for Displaced and Non-Displaced People amid Disasters
- Designing Response Master Plan
- 组建和发展团队
- 激励与敬业度
- 辅导与反馈
- 绩效管理
第四天 | 沟通与影响力
通过案例和练习展示该方法在真实项目和机构中的运作方式。
- Relief, Recovery and Sheltering
- Needs and Vulnerabilities of Displaced People
- The implementation process of Shelter and Settlement Provision Activities
- 清晰沟通
- 影响与说服
- 谈判原则
- 冲突管理
第五天 | 引领变革与行动规划
学员汇总一周所学，并准备好回到工作岗位后要采取的行动。
- Core Guiding Principles of Humanitarian Shelter Provision
- Characterizing Crisis that Stipulates Shelter and Settlement Response
- The ways for enhancing the performance of Humanitarian Response Activities
- 规划和引领变革
- 化解阻力
- 个人效能与身心健康
- 巩固成果
培训方法
Humanitarian Shelter and Settlements Provision Management Training in Finland uses a well-balanced blend of theoretical and practical elements. Instructor-led sessions will be supplemented by group exercises, active discussions and numerous case studies. The participants will be able to share the thoughts and experience of guest lecturers in addition to the main consultant and attend specially organized exposure visit to the office of selected humanitarian agency that emphasizes on shelter and settlement provision to displaced people worldwide.
培训开始前，简短的课前评估可帮助讲师了解每位学员的岗位职责和重点关注事项，以便根据学员群体调整案例和练习。每天结束时安排简短的反思环节，学员记录下将在工作中应用的内容。
- 专家主讲当前实践
- 区域及国际案例研究
- 小组作业与实践练习
- 视情况安排模拟演练与角色扮演
- 探讨学员自身面临的挑战
- 每日反思与行动规划
机构应用
本培训项目的设计旨在让学习成果从课堂延伸至机构。学员尽可能围绕自身的流程和文件开展练习，并在结业时带走一份可供其主管审阅和支持的行动计划。
本培训项目帮助机构加强：
- 领导力与管理
- 团队发展
- 变革管理
- 沟通
- 绩效管理
学员将带着实用工具回到工作岗位，以提升：
- 团队计划
- 教练辅导
- 变革计划
- 利益相关方沟通
- 绩效考核
区域相关性与应用
Holding the programme in Helsinki, Finland brings together participants from Europe and other regions, so they can compare how leadership, management and communication is handled in different settings.
同一培训项目也可为单一机构以内训形式在其本国或在线举办，案例取材于该机构当前的工作。
所选案例和练习反映公共机构及捐助方资助项目的实际情况，我们鼓励学员带来自身工作中当前面临的挑战，使结业时带走的行动计划可直接使用。
东道国概况：芬兰
Helsinki, until about 1930 known in English by its Swedish name of Helsingfors, is the capital and most populous city in Finland. It is on the shore of the Gulf of Finland and is the seat of southern Finland's Uusimaa region. Source: Wikipedia.
本培训项目在Klaus K酒店举办。
Expected Outcomes of Humanitarian Shelter and Settlements Provision Management Training
学员将能够：
- 确定清晰的方向和优先事项
- 领导和发展团队
- 作出明智决策
- 有效沟通与谈判
- 以更小的阻力引领变革
- 规划自身作为领导者的发展
学员结业时将获得个人行动计划和实用工具，回到工作岗位的第一周即可在机构中应用。派出多名学员的机构可借助本培训项目，在各团队之间统一方法和模板，使改进成果更易持续。
£3,710 per participant · invoice and bank transfer · groups of 5 or more receive a discount
同一机构五人及以上：请在申请发票时索取团体价。
Ten or more: an in-house version for your institution may cost less per person. Ask for an in-house quote.
Registration closes in 34 days (6 Dec 2026)
课程成果
学员在培训前、培训中及培训后均可获得支持，使准备、学习与跟进形成连贯完整的体验。
培训开始前
- 学员课前评估
- Humanitarian Shelter and Settlements Provision Management Readiness Assessment
- Humanitarian Shelter and Settlements Provision Management Resource Pack
- 课前阅读资料
- 免费签证支持与咨询
- 机场接机与欢迎协助
- 住宿（含早餐）
- 欢迎交流晚宴
培训期间
- Risalat培训礼包（背包、水瓶、马克杯、T恤、帽子、护照套、笔、笔记本、冰箱贴及钥匙扣）
- Comprehensive Humanitarian Shelter and Settlements Provision Management Training Manual
- 领导力自我评估
- 团队发展计划模板
- 变革计划模板
- 谈判准备表
- 实践研讨与模拟演练
- 小组讨论与同伴学习
- 每日午餐与茶歇
- 全面使用培训场地设施
- 装有数字学习资料的迷你平板电脑
- 实地考察（如适用）
- 城市休闲观光
培训结束后
- 结业证书
- Risalat培训项目参与表彰奖
- 培训后参考资料
- 个人发展计划模板
- 教练式对话指南
- 培训后支持与跟进指导
- 培训项目报告
Institutions can also request a tailored in-house version of this programme, delivered at their premises or online. Request a proposal.
常见问题
When and where does the Humanitarian Shelter and Settlements Provision Management programme take place?
It runs from 25 Jan 2027 to 29 Jan 2027, in Helsinki, Finland (Klaus K Hotel). The registration deadline is shown at the top of this page.
谁应参加？
本培训项目面向局长及高级管理人员、部门和处室负责人、中层管理人员和团队负责人、项目和规划经理，以及其他希望掌握领导、管理和沟通实用技能的人员。
我能获得证书吗？
能。完成本培训项目的学员将获得Risalat Consultants International颁发的结业证书。
本培训项目能否仅为我们机构单独举办？
可以。我们可以在贵机构所在地、其他城市或在线提供量身定制的内训版本，并围绕贵机构自身的案例设计内容。请使用本页面的方案建议书申请表。
我是否需要具备领导力、管理和沟通方面的经验？
除具备相关岗位经验外，无需其他专业背景。简短的课前评估可帮助讲师根据学员群体调整课程。
为何选择在赫尔辛基举办本培训项目
选择芬兰赫尔辛基举办本培训项目，是因为预期学员前往便利，且当地拥有适合开展实践性、互动式培训的场地。
The Humanitarian Shelter and Settlements Provision Management Training in Helsinki programme in January 2027 brings together officials and professionals. Sessions combine short inputs, case studies and group work on participants' own files, and the city's institutions can be added as a study visit on request.
使用免费的签证查询工具确认您是否需要签证，完成报名后即可申请邀请函。
