Customer Service & Hospitality5-day programme

Training on Restaurant & Its Revenue Management in Malta in Tbilisi

Dates13–17 Sep 2027
LocationTbilisi, Georgia
VenueShared on registration
Register by14 Aug 2027

Key facts

Dates
13–17 Sep 2027 (5 days)
Where
Tbilisi, Georgia
Fee per participant
£4,100 (GBP)
Payment
By invoice and bank transfer
Registration closes
14 Aug 2027
Certificate
Certificate of completion
On this page 14 sections

Programme Overview

The concept of revenue management is growing to gain acceptance in the restaurant industry. Many restaurant chains have found that employing an integrated revenue management strategy helps them to gain a better understanding of their customers and allows them to determine more accurate price/value relationship. The restaurants that are best able to measure this ratio, prove to be more competitive and sustainable in the long run. Restaurant revenue management can be quite complex and challenging, can also be very beneficial if the right strategies to manage restaurant capacity, manage table turn-over, and engineer a menu for profitability are implemented. This course has been tailored specifically in order to guide you through the restaurant revenue management process, providing real-world examples, strategies, and techniques that will help you to maximize organizational effectiveness and increase profit.

Delivered by Risalat Consultants International in Tbilisi, Georgia, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.

The programme strengthens institutional capability in:

It is designed for finance managers and accountants, budget officers and analysts, treasury and cash management staff and others who want practical, current skills in public financial management and finance.

Sound financial management is the basis for credible budgets, timely payments and clean audits. Governments and financiers expect accurate reporting, disciplined budget execution and transparent use of funds.

Delivered by Risalat Consultants International in Tbilisi, Georgia, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.

The Programme Strengthens Institutional Capability

  • Overview of Restaurant Operations
  • Categorizing menu items based on profitability and sales volume
  • Assigning guests to tables
  • Taking reservations
  • The budget cycle from planning to audit
  • Roles of finance, planning and oversight
  • Legal and institutional framework
  • Introduction to Restaurant Revenue Management
  • Budget preparation and execution
  • Financial reporting and accounting standards
  • Cash and treasury management
  • Internal control over payments and assets

It is designed for finance managers and accountants, budget officers and analysts, treasury and cash management staff and others who want practical, current skills in public financial management and finance.


The Growing Importance of Training on Restaurant & Its Revenue Management in Malta in Tbilisi

Sound financial management is the basis for credible budgets, timely payments and clean audits. Governments and financiers expect accurate reporting, disciplined budget execution and transparent use of funds.

Changes in reporting standards, digital payment systems and financier requirements mean finance teams must keep their skills current. Strong financial management also frees time and money for the services that matter.

Organisations increasingly require professionals capable of:

  • Prepare and execute budgets in line with plans
  • Produce accurate, timely financial reports
  • Apply controls over payments and assets
  • Meet financier financial management requirements
  • Use financial information to support decisions

Strong public financial management and finance systems help organisations:

  • Improve budget credibility and execution
  • Produce reliable reports and clean audits
  • Reduce payment delays and errors
  • Build trust with financiers and oversight bodies

This Training on Restaurant & Its Revenue Management in Malta in Tbilisi programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.


Who Should Attend This Training on Restaurant & Its Revenue Management in Malta in Tbilisi Training?

This programme is designed for:

  • Finance managers and accountants
  • Budget officers and analysts
  • Treasury and cash management staff
  • Financial management specialists in PIUs
  • Internal auditors
  • CFOs and finance directors
  • Revenue and tax administration staff
  • Planning and economic officers
  • Project managers with budget responsibility
  • Staff of financial institutions and regulators
  • Develop strategic understanding of restaurant revenue management
  • Analyze financial and performance information of the restaurant

The programme suits experienced professionals as well as those moving into new responsibilities. Groups that mix institutions and countries are encouraged, because participants learn a great deal from each other’s experience.

Does your team need this?

Tick what your team needs to be able to do.

Tick the items that apply

Training on Restaurant & Its Revenue Management in Malta in Tbilisi Training Objectives

Upon successful completion of this Training on Restaurant & Its Revenue Management in Malta in Tbilisi Training, participants will be able to:

  • Explain the budget cycle and the role of each actor
  • Prepare and monitor budgets linked to plans
  • Apply the main principles of the relevant reporting standards
  • Manage cash and payments with sound controls
  • Meet the financial management requirements of financiers
  • Analyse financial information for decisions
  • Prepare for audits and respond to findings
  • Identify and manage financial risks
  • Prepare an improvement plan for their finance function

Each objective is practised during the programme through exercises, cases or group work, so that participants leave able to do it, not only to describe it.


Programme Contents and Structure

Your 5-day journey tap a day to see the sessions
    • Overview of Restaurant Operations
    • Categorizing menu items based on profitability and sales volume
    • Assigning guests to tables
    • Taking reservations
    • The budget cycle from planning to audit
    • Roles of finance, planning and oversight
    • Legal and institutional framework
Full day-by-day contents

The programme runs over 5 days. Each day combines expert input, practical work and a closing workshop or case study:

  • First Day: Financial management foundations
  • Second Day: Budgeting and execution
  • Third Day: Accounting and reporting
  • Fourth Day: Controls, cash and assets
  • Fifth Day: Audit, analysis and action planning

Full day-by-day contents

First Day | Financial management foundations

  • Overview of Restaurant Operations
  • Categorizing menu items based on profitability and sales volume
  • Assigning guests to tables
  • Taking reservations
  • The budget cycle from planning to audit
  • Roles of finance, planning and oversight
  • Legal and institutional framework

Workshop: Financial management foundations: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Second Day | Budgeting and execution

  • Introduction to Restaurant Revenue Management
  • Effective menu design techniques
  • Setting right ambience in the restaurant
  • Building demand during slow periods
  • Budget preparation and costing
  • Budget execution and commitment control
  • Variance analysis and reallocations

Workshop: Budgeting and execution: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Third Day | Accounting and reporting

  • Using Spreadsheet tools to calculate critical metrics
  • Showcasing best-selling dishes
  • Pricing strategies for busy periods in restaurants
  • Maximizing distribution channels in slow periods
  • Reporting standards in practice
  • Chart of accounts and classification
  • Financial statements and interim reports

Case Study: Accounting and reporting in Practice

Participants analyse a realistic case, compare the choices made with good practice and draw lessons they can use in their own setting.

Fourth Day | Controls, cash and assets

  • Establishing baseline performance levels
  • Optimizing restaurant space and pricing
  • Managing Meal Durations
  • Payment controls and approvals
  • Cash and treasury management
  • Asset registers and inventories
  • Fraud risks in finance

Workshop: Controls, cash and assets: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Fifth Day | Audit, analysis and action planning

  • Menu Engineering
  • Selecting and Placing Tables
  • Reducing Meal Duration times while maintaining pleasant dining experience
  • Audit preparation and evidence
  • Responding to audit findings
  • Financial analysis and indicators
  • Reporting to management and financiers

Capstone Exercise: Training on Restaurant & Its Revenue Management in Malta in Tbilisi Action Plan for Your Institution

Participants bring the week together in an action plan for their own institution, with priorities, owners and first steps, and present it for feedback from peers and facilitators.

The public budget cyclePlanFormulateApproveExecuteAccountAudit
The public budget cycleEach stage feeds the next: audit findings and accounts should shape the next year's plan.

Training on Restaurant & Its Revenue Management in Malta in Tbilisi Training Methodology

Training on Restaurant & Its Revenue Management in Tbilisi, Georgia uses a well balanced mix of theory and practice. Considering the nature of the topic the consultant will take more practical approach to the programme employing a wide variety of case studies, exposure visits, individual & group assignments, presentation and video examples.

The programme combines:

  • Expert-led sessions on current practice
  • Regional and international case studies
  • Group work and practical exercises
  • Simulations and role plays where relevant
  • Discussion of participants' own challenges
  • Daily reflection and action planning
  • Peer learning across institutions and countries
  • Practical tools and templates to take back to work

Before the programme, a short pre-assessment helps the facilitators understand each participant’s role and priorities, so that examples and exercises can be adjusted to the group. Each day ends with a short reflection in which participants note what they will apply at work.


Expected Outcomes

Upon completion of this Training on Restaurant & Its Revenue Management in Malta in Tbilisi Training, participants will be able to:

  • Prepare and monitor budgets linked to plans
  • Produce accurate financial reports
  • Apply sound payment and cash controls
  • Meet financier financial management requirements
  • Prepare for audits and close findings
  • Use financial analysis in decisions

Participants leave with a personal action plan and practical tools they can use in their institution from the first week back. Institutions that send several participants can use the programme to agree shared methods and templates across teams, which makes improvements easier to sustain.

Plan your team's places

£4,100 per participant · invoice and bank transfer · groups of 5 or more receive a discount

1participant(s)
£4,100at the standard fee

Registration closes in 281 days (14 Aug 2027)


Institutional Application of Training on Restaurant & Its Revenue Management in Malta in Tbilisi Training

This programme supports organisations in strengthening:

  • Budget preparation and execution
  • Financial reporting
  • Payment and cash controls
  • Donor financial management
  • Audit readiness

Participants return with practical tools to improve:

  • Budget monitoring
  • Interim financial reports
  • Reconciliations
  • Asset management
  • Audit follow-up

The programme is built so that learning moves from the classroom into the institution. Participants work on their own processes and documents where possible, and leave with an action plan that their managers can review and support.


Regional Relevance & Application

Europe

European institutions apply public financial management and finance within detailed regulatory frameworks and reform agendas. Participants from Europe can compare their practice with colleagues from other regions and test how established methods work under different conditions.

Africa

Across Africa, ministries, agencies and project teams working in public financial management and finance increasingly operate alongside donor-financed programmes that expect clear systems and evidence. The programme helps participants adapt good practice to the institutions and resources they work with.

Middle East

In the Middle East, national development strategies and diversification plans place growing demands on public financial management and finance. Participants explore how to build the capability these plans need inside public bodies and companies.

Asia

Institutions across Asia combine rapid growth with ambitious modernisation programmes. Participants from Asia can share their experience of scaling systems quickly and learn from approaches used elsewhere.

Pacific

Small island and Pacific states face particular constraints of size, distance and capacity. The programme highlights practical, proportionate approaches to public financial management and finance that suit smaller institutions.

Holding the programme in Tbilisi, Georgia brings participants together away from their daily pressures, so they can compare how public financial management and finance is handled in different settings. The same programme can also be delivered in-house for one institution, in its own country or online, with cases taken from its current work.


Host Country Profile – Georgia

Programmes, Workshops, Exposures, Training Courses in Tbilisi, Georgia by Risalat Consultants International

Studying away from their own country gives participants time to focus, a fresh view of their own institution and the chance to build a network with colleagues from other countries.


Training on Restaurant & Its Revenue Management in Malta in Tbilisi Training Deliverables

Participants receive support before, during and after the programme, so that preparation, learning and follow-up form one continuous experience.

Before the Programme

  • Participant Pre-Assessment
  • Training on Restaurant & Its Revenue Management in Malta in Tbilisi Readiness Assessment
  • Training on Restaurant & Its Revenue Management in Malta in Tbilisi Resource Pack
  • Preparatory Reading Materials
  • Complimentary Visa Support & Advisory

During the Programme

  • Airport Pickup & Welcome Assistance
  • Accommodation with Breakfast
  • Welcome Networking Dinner
  • Risalat Training Kit (Bag, Bottle, Mug, T-Shirt, Cap, Passport Cover, Pens, Notebook, Magnet & Keychain)
  • Comprehensive Training on Restaurant & Its Revenue Management in Malta in Tbilisi Training Manual
  • Budget Monitoring Template
  • Interim Financial Report Template
  • Reconciliation Checklist
  • Audit Preparation Checklist
  • Practical Workshops & Simulations
  • Group Discussions & Peer Learning
  • Daily Lunch and Refreshments
  • Full Access to Training Venue Facilities
  • Mini Pad / Tablet with Digital Learning Materials
  • Field Visit (where applicable)
  • Entertaining City Tour

After the Programme

  • Certificate of Completion
  • Risalat Programme Participation Recognition Award
  • Post-Training Reference Materials
  • Financial Management Self-Assessment
  • Payment Control Checklist
  • Post-Training Support & Follow-Up Guidance
  • Programme Report

Institutions can also request a tailored in-house version of this programme, delivered at their premises or online. Request a proposal.


Common Challenges in Training on Restaurant & Its Revenue Management in Malta in Tbilisi, And How This Training Helps

How can institutions prepare and execute budgets in line with plans?

The programme addresses this directly on the first day (Financial management foundations), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions produce accurate, timely financial reports?

The programme addresses this directly on the second day (Budgeting and execution), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions apply controls over payments and assets?

The programme addresses this directly on the third day (Accounting and reporting), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions meet financier financial management requirements?

The programme addresses this directly on the fourth day (Controls, cash and assets), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions use financial information to support decisions?

The programme addresses this directly on the fifth day (Audit, analysis and action planning), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.


Frequently Asked Questions

When and where does the Training on Restaurant & Its Revenue Management in Malta in Tbilisi programme take place?

It runs from 13 Sep 2027 to 17 Sep 2027, in Tbilisi, Georgia. The registration deadline is shown at the top of this page.

Who should attend?

The programme is designed for finance managers and accountants, budget officers and analysts, treasury and cash management staff, financial management specialists in PIUs, and others who want practical skills in public financial management and finance.

Will I receive a certificate?

Yes. Participants who complete the programme receive a Certificate of Completion from Risalat Consultants International.

Can this programme be delivered for our institution only?

Yes. We can deliver a tailored in-house version at your premises, in another city or online, built around your own cases. Use the proposal request on this page.

Do I need prior experience in public financial management and finance?

No specialist background is required beyond experience in a related role. A short pre-assessment helps the facilitators adapt the sessions to the group.

Training courses in TbilisiCustomer Service & Hospitality training courses

Why Tbilisi for this programme

Tbilisi is known for public service halls and anti-corruption reforms, and has easy visas for many countries.

The Training on Restaurant & Its Revenue Management in Malta in Tbilisi programme in September 2027 brings together officials and professionals from across the Caucasus region and beyond. Sessions combine short inputs, case studies and group work on participants' own files, and the city's institutions can be added as a study visit on request.

Getting there: Tbilisi International (TBS).

Check whether you need a visa with the free Visa Checker, and ask for an invitation letter once you are registered.

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What the fee covers

Visa Assistance (Complimentary)
Participant Assessment
Airport Pickup
Accommodation
Wi-Fi
Welcome Dinner
Breakfast
Workshop Kit
Programme Materials
Programme Experts
Practical Activities
Lunch
Refreshments
Interactive workshop
Mini Pad or Tab
Risalat T-shirt
Field Visit
Programme Certificate
Entertaining Tour
Programme Report
Fee per participant£4,100Register →