Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca

Programme Overview

Modern public administration requires resilient digital public infrastructure to underpin inclusive social services and economic development. This five-day executive programme in Casablanca delivers an intensive exploration of whole-of-government digital architecture, data exchange layers, and cross-agency interoperability. Participants evaluate structural frameworks that allow disparate public systems to communicate securely, moving beyond fragmented departmental automation towards fully integrated public administration platforms.

The curriculum addresses the architectural requirements of foundational registers, secure cross-border and cross-agency data exchange, and integrated delivery portals. Drawing upon internationally recognized standards such as TOGAF, Open Group standards, and European Interoperability Framework concepts, delegates examine technical, semantic, legal, and organisational interoperability. The training analyses the integration of identity, payments, and data exchange systems necessary for dependable citizen-facing operations.

Engineers and public sector technology leaders learn to design and implement open-standard application programming interface gateways, federated governance models, and zero-trust security postures. Through practical demonstrations, peer exchanges, and real-world implementation exercises, attendees systematically formulate institutional roadmaps. These actionable blueprints enable public institutions to modernise administrative registries, safeguard state data assets, and deploy sustainable e-government capabilities across ministries, departments, and public agencies.

Governments across West Africa are actively executing comprehensive digital transformation agendas to modernise service delivery and strengthen public financial management. Public investment initiatives such as the Togo Digital Acceleration Project and the Togo Public Sector Strengthening for Service Delivery Operation require robust technical architectures to unite civil registration, tax, social protection, and sectoral platforms. Establishing standardized API exchange layers and interoperable administrative registers is critical to preventing costly vendor lock-in, eliminating administrative duplication, and deploying transparent, accessible public services that meet international donor standards.

Delivered by Risalat Consultants International in Casablanca, Morocco, it combines expert-led sessions, real cases and group work, so that participants can apply what they learn in their own institution.

The Programme Strengthens Institutional Capability

• Core tenets of digital public infrastructure: Identity, data exchange, and digital payments
• Whole-of-government architecture: TOGAF, Government Enterprise Architecture frameworks, and public sector alignment
• Assessing technical readiness, legacy system constraints, and institutional silos in public bodies
• The four levels of interoperability: Legal, organisational, semantic, and technical dimensions
• Architecture governance: Institutional mandates, technical steering committees, and compliance mechanisms
• Distributed versus centralised data exchange models: Architecture of systems like X-Road and WSO2
• Designing public sector RESTful APIs using the OpenAPI Specification and ISO standard protocols
• API gateway deployment, lifecycle management, throttling, and multi-tenant access control
• Digital strategy and transformation planning
• Data governance and data quality
• Data analysis and visualisation
• Cybersecurity basics and risk management

It is designed for chief Information Officers in government ministries and state agencies, chief Technology Officers overseeing national digital initiatives, government system architects designing whole-of-government platforms and others who want practical, current skills in digital government, data and technology.

The Growing Importance of Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca

Digital services, data and new technologies are changing how institutions work and how citizens are served. Done well, they make services faster, cheaper and more transparent; done badly, they waste money and expose data to risk.

Institutions need people who can plan digital change, manage data responsibly, protect systems and use evidence from data in decisions. These skills are now expected across all functions, not only in IT.

Organisations increasingly require professionals capable of:

• Plan digital initiatives that solve real problems
• Manage data quality, protection and sharing
• Analyse data and present it clearly
• Manage cyber and technology risks
• Lead people through digital change

Strong digital government, data and technology systems help organisations:

• Deliver faster and more accessible services
• Make better use of data in decisions
• Protect systems and personal data
• Get value from technology investments

This Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca programme brings these elements together in a practical format, so that participants understand not only what good practice looks like but also how to introduce it in their own setting, with the people and resources they have.

Who Should Attend This Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca Training?

This programme is designed for:

• Chief Information Officers in government ministries and state agencies
• Chief Technology Officers overseeing national digital initiatives
• Government system architects designing whole-of-government platforms
• Enterprise and solutions architects working on public registry integration
• National digital agency engineers and technical infrastructure leads
• Public sector interoperability specialists and technical policy advisors
• Technical leads from national identity and civil registration authorities
• Project coordinators managing digital components of donor-funded operations
• Database administrators and data architects in sectoral delivery ministries
• ICT managers and officers
• Digital transformation leads
• Data analysts and statisticians

The programme suits experienced professionals as well as those moving into new responsibilities. Groups that mix institutions and countries are encouraged, because participants learn a great deal from each other’s experience.

Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca Training Objectives

Upon successful completion of this Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca Training, participants will be able to:

• Analyse national enterprise architecture blueprints to align ministerial digital services with whole-of-government standards
• Design secure API-led interoperability platforms based on open specifications and internationally recognized exchange protocols
• Establish semantic and data harmonisation frameworks to interconnect administrative base registers and sectoral portals
• Implement technical, organisational, legal, and governance structures following the European Interoperability Framework and open standards
• Formulate public key infrastructure and zero-trust cybersecurity controls to protect cross-agency transaction environments
• Construct phased architectural integration roadmaps that meet technical milestones of major multilateral development bank programmes
• Evaluate open-source and proprietary digital public goods to prevent technological dependency and ensure long-term sustainability
• Explain the main trends in digital government and data use
• Plan a digital initiative linked to service goals
• Apply data governance and quality principles

Each objective is practised during the programme through exercises, cases or group work, so that participants leave able to do it, not only to describe it.

Programme Contents and Structure

The programme runs over 5 days. Each day combines expert input, practical work and a closing workshop or case study:

• First Day: Foundations of Digital Public Infrastructure and National Enterprise Architecture
• Second Day: Data Exchange Layers, API Management, and Open Specifications
• Third Day: Base Registries, Data Governance, and Semantic Harmonisation
• Fourth Day: Trust Frameworks, Cyber Resilience, and Public Sector Compliance
• Fifth Day: Sectoral Integration Roadmaps and Project Implementation Strategies

Full day-by-day contents

First Day | Foundations of Digital Public Infrastructure and National Enterprise Architecture

• Core tenets of digital public infrastructure: Identity, data exchange, and digital payments
• Whole-of-government architecture: TOGAF, Government Enterprise Architecture frameworks, and public sector alignment
• Assessing technical readiness, legacy system constraints, and institutional silos in public bodies
• The four levels of interoperability: Legal, organisational, semantic, and technical dimensions
• Architecture governance: Institutional mandates, technical steering committees, and compliance mechanisms

Workshop: Foundations of Digital Public Infrastructure and National Enterprise Architecture: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Second Day | Data Exchange Layers, API Management, and Open Specifications

• Distributed versus centralised data exchange models: Architecture of systems like X-Road and WSO2
• Designing public sector RESTful APIs using the OpenAPI Specification and ISO standard protocols
• API gateway deployment, lifecycle management, throttling, and multi-tenant access control
• Secure message transport, timestamping, mutual TLS, and non-repudiation across ministerial boundaries
• Federated identity federation and single sign-on mechanisms using OAuth 2.0 and OpenID Connect

Workshop: Data Exchange Layers, API Management, and Open Specifications: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Third Day | Base Registries, Data Governance, and Semantic Harmonisation

• Structuring authoritative base registries: Civil status, corporate identity, land, and address registries
• Applying the 'Once-Only' Principle: Administrative efficiency, citizen consent, and data minimisation
• Semantic interoperability assets: Core Vocabularies, DCAT-AP, metadata registries, and common data dictionaries
• Resolving data disparities, duplicate records, and schema mismatches across legacy databases
• Data governance frameworks: Ownership, stewardship, data quality audits, and public sector classifications

Case Study: Base Registries, Data Governance, and Semantic Harmonisation in Practice

Participants analyse a realistic case, compare the choices made with good practice and draw lessons they can use in their own setting.

Fourth Day | Trust Frameworks, Cyber Resilience, and Public Sector Compliance

• Digital trust infrastructure: Public Key Infrastructure, digital certificates, and electronic signatures
• Implementing Zero Trust Architecture within inter-agency communications and hybrid government clouds
• Data protection by design: Aligning technical workflows with national privacy laws and GDPR-like regimes
• Threat modelling, audit logging, system monitoring, and incident response for critical public infrastructure
• Interoperability testing, conformance certification suites, and sandbox verification environments

Workshop: Trust Frameworks, Cyber Resilience, and Public Sector Compliance: Applying It to Your Institution

Working in small groups, participants apply the day's methods to examples from their own institutions and agree practical next steps.

Fifth Day | Sectoral Integration Roadmaps and Project Implementation Strategies

• Connecting administrative base registries to health, social protection, and revenue authority portals
• Procurement, open-source technology evaluation, and mitigation of vendor lock-in for sovereign systems
• Technical change management, digital capacity development, and ministerial stakeholder engagement
• Monitoring interoperability: Key performance indicators, uptime reliability, and transaction volume tracking
• Cap-stone exercise: Developing and presenting an end-to-end cross-agency integration master plan

Capstone Exercise: Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca Action Plan for Your Institution

Participants bring the week together in an action plan for their own institution, with priorities, owners and first steps, and present it for feedback from peers and facilitators.

Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca Training Methodology

The programme combines technical lectures, peer analysis, architectural design studios, and policy case reviews. Working in syndicates, participants draft concrete technical artifacts using standardized notation and open reference frameworks. The interactive methodology encourages systematic knowledge sharing among digital agency engineers and enterprise architects, testing theoretical architectural concepts against actual constraints in public sector IT infrastructures.

The programme combines:

• Expert-led sessions on current practice
• Regional and international case studies
• Group work and practical exercises
• Simulations and role plays where relevant
• Discussion of participants' own challenges
• Peer learning across institutions and countries
• Practical tools and templates to take back to work
• Daily reflection and action planning

Before the programme, a short pre-assessment helps the facilitators understand each participant’s role and priorities, so that examples and exercises can be adjusted to the group. Each day ends with a short reflection in which participants note what they will apply at work.

Expected Outcomes

Upon completion of this Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca Training, participants will be able to:

• Validated national enterprise architecture blueprint tailored to multi-agency government operational contexts
• Completed technical specification for a secure, federated cross-agency API data exchange gateway
• Data harmonisation matrix connecting core civil and fiscal registries to social protection delivery systems
• Robust security and governance policy draft aligned with international data protection and trust standards
• Comprehensive procurement checklist and vendor-neutral evaluation framework for digital public goods
• Phased cross-agency integration roadmap structured to fulfill donor-financed operational deliverables
• Plan digital initiatives linked to service goals
• Apply data governance and quality principles

Participants leave with a personal action plan and practical tools they can use in their institution from the first week back. Institutions that send several participants can use the programme to agree shared methods and templates across teams, which makes improvements easier to sustain.

Institutional Application of Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca Training

This programme supports organisations in strengthening:

• Digital strategy
• Data governance
• Data-driven decisions
• Cybersecurity
• Technology management

Participants return with practical tools to improve:

• Data inventories
• Dashboards
• Risk registers
• Technology procurement
• Change plans

The programme is built so that learning moves from the classroom into the institution. Participants work on their own processes and documents where possible, and leave with an action plan that their managers can review and support.

Regional Relevance & Application

Europe

European institutions apply digital government, data and technology within detailed regulatory frameworks and reform agendas. Participants from Europe can compare their practice with colleagues from other regions and test how established methods work under different conditions.

Africa

Across Africa, ministries, agencies and project teams working in digital government, data and technology increasingly operate alongside donor-financed programmes that expect clear systems and evidence. The programme helps participants adapt good practice to the institutions and resources they work with.

Middle East

In the Middle East, national development strategies and diversification plans place growing demands on digital government, data and technology. Participants explore how to build the capability these plans need inside public bodies and companies.

Asia

Institutions across Asia combine rapid growth with ambitious modernisation programmes. Participants from Asia can share their experience of scaling systems quickly and learn from approaches used elsewhere.

Pacific

Small island and Pacific states face particular constraints of size, distance and capacity. The programme highlights practical, proportionate approaches to digital government, data and technology that suit smaller institutions.

Holding the programme in Casablanca, Morocco brings participants together away from their daily pressures, so they can compare how digital government, data and technology is handled in different settings. The same programme can also be delivered in-house for one institution, in its own country or online, with cases taken from its current work.

Host Country Profile – Morocco

Training programmes and study tours in Casablanca suit government officials, project teams and professionals focusing on international trade, maritime transport, banking and regional economic development.

Studying away from their own country gives participants time to focus, a fresh view of their own institution and the chance to build a network with colleagues from other countries.

Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca Training Deliverables

Participants receive support before, during and after the programme, so that preparation, learning and follow-up form one continuous experience.

Before the Programme

• Participant Pre-Assessment
• Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca Readiness Assessment
• Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca Resource Pack
• Preparatory Reading Materials
• Complimentary Visa Support & Advisory

During the Programme

• Airport Pickup & Welcome Assistance
• Accommodation with Breakfast
• Welcome Networking Dinner
• Risalat Training Kit (Bag, Bottle, Mug, T-Shirt, Cap, Passport Cover, Pens, Notebook, Magnet & Keychain)
• Comprehensive Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca Training Manual
• Digital Maturity Checklist
• Data Inventory Template
• Dashboard Planning Template
• Technology Risk Register
• Practical Workshops & Simulations
• Group Discussions & Peer Learning
• Daily Lunch and Refreshments
• Full Access to Training Venue Facilities
• Mini Pad / Tablet with Digital Learning Materials
• Field Visit (where applicable)
• Entertaining City Tour

After the Programme

• Certificate of Completion
• Risalat Programme Participation Recognition Award
• Post-Training Reference Materials
• Data Governance Self-Assessment
• Digital Project Review Checklist
• Post-Training Support & Follow-Up Guidance
• Programme Report

Institutions can also request a tailored in-house version of this programme, delivered at their premises or online. Request a proposal.

Common Challenges in Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca, And How This Training Helps

How can institutions plan digital initiatives that solve real problems?

The programme addresses this directly on the first day (Foundations of Digital Public Infrastructure and National Enterprise Architecture), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions manage data quality, protection and sharing?

The programme addresses this directly on the second day (Data Exchange Layers, API Management, and Open Specifications), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions analyse data and present it clearly?

The programme addresses this directly on the third day (Base Registries, Data Governance, and Semantic Harmonisation), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions manage cyber and technology risks?

The programme addresses this directly on the fourth day (Trust Frameworks, Cyber Resilience, and Public Sector Compliance), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

How can institutions lead people through digital change?

The programme addresses this directly on the fifth day (Sectoral Integration Roadmaps and Project Implementation Strategies), where participants practise the methods involved and adapt them to their own institution, then build it into their action plan.

Frequently Asked Questions

When and where does the Digital Public Infrastructure and Cross-Agency Interoperability in Casablanca programme take place?

It runs from 16 Aug 2027 to 20 Aug 2027, in Casablanca, Morocco. The registration deadline is shown at the top of this page.

Who should attend?

The programme is designed for chief Information Officers in government ministries and state agencies, chief Technology Officers overseeing national digital initiatives, government system architects designing whole-of-government platforms, enterprise and solutions architects working on public registry integration, and others who want practical skills in digital government, data and technology.

Will I receive a certificate?

Yes. Participants who complete the programme receive a Certificate of Completion from Risalat Consultants International.

Can this programme be delivered for our institution only?

Yes. We can deliver a tailored in-house version at your premises, in another city or online, built around your own cases. Use the proposal request on this page.

Do I need prior experience in digital government, data and technology?

No specialist background is required beyond experience in a related role. A short pre-assessment helps the facilitators adapt the sessions to the group.

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